Called 56 times but EDD keeps hanging up after choosing claim option

same thing happenin to me! been calling for 2 weeks and nothing. so frustrating!!!! the whole systems broken

Try calling your local Assembly member's office! I was in the same situation last year with the interview flag but no scheduled date. I called my Assembly rep and their staff contacted EDD on my behalf. Had my interview scheduled within 4 days. Google "California assembly member lookup" to find yours.

I went through this EXACT thing in January. The "interview needed" flag but no interview scheduled is usually because they're reviewing your separation from employer. Sometimes they actually need to talk to you, but other times they just clear it after they hear back from your previous employer. Mine cleared after about 4.5 weeks without an actual interview ever happening. Payments just switched from pending to paid one day.

After dealing with the same issue, I found Claimyr (claimyr.com) and it literally saved me. It's a service that gets you through to an actual EDD rep by navigating their phone system. Costs money but was 100% worth it - got connected in under 25 minutes when I'd been trying for weeks on my own. You can see how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep told me my interview was actually scheduled for 3 weeks out, but she was able to expedite it because of my financial hardship. Don't wait like I did - the sooner you get through to someone, the faster they can help.

Former EDD employee here. The "interview needed" with no date usually means one of three things: 1. Your employer contested your claim (most common) 2. There was a discrepancy between info you provided and what's in their system 3. You answered a question during certification that flagged the need for an interview The interviews are scheduled based on backlog and priority. Financial hardship CAN increase your priority if you inform them. Keep all your bills and bank statements showing low funds as evidence. When calling, try this exact sequence: call at 8:01am, press 1 for English, then wait until all prompts finish, press 1, then immediately press 0 when the next prompt starts. This sometimes bypasses the broken claim questions routing.

i dont understand y EDD makes evreything so confusing!!! i had same problem last month and after like 39 calls i finally got thru. the lady told me that they EMAILED me the interview notice but it went to some weird edd inbox in the portal that nobody knows about. check ur inbox in ui online maybe its there????

This whole EDD system is DESIGNED to be broken!!! They WANT us to give up so they don't have to pay!!! I had an "interview needed" flag for TWO MONTHS and called 100+ times. Complete garbage system run by incompetent bureaucrats. The only thing that finally worked was filing a complaint with my state senator's office. Suddenly they could magically fix everything in 48 hours after I did that. The whole system is corrupt.

Sometimes the UI Online messaging system has glitches. Have you tried logging out completely, clearing your browser cache and cookies, then logging back in? Fixed a similar issue for me where I couldn't see my interview appointment.