


Ask the community...
One more thing to add that I learned the hard way - make sure to check if you have any autopay discounts that might affect your final balance! When I closed my Mohela account, I had a 0.25% interest rate reduction for autopay that I totally forgot about. The payoff amount changed slightly when I cancelled autopay to make the final payment, which caused some confusion. It wasn't a huge deal, but it delayed things by a few days while we sorted it out. Just something to keep in mind when you're getting that payoff statement - ask them to factor in any autopay changes if you're currently enrolled in that program.
Oh wow, that's such a good catch! I never would have thought about the autopay discount affecting the final balance. That's exactly the kind of detail that could trip someone up if they're not prepared for it. Did you end up having to get a new payoff statement once you cancelled the autopay, or were they able to just adjust the amount on the spot? This whole thread is turning into a masterclass on loan closure - so many little details that could cause headaches if you don't know about them ahead of time!
Wow, this thread is incredibly helpful! I'm in a similar situation and was feeling pretty overwhelmed about closing my Mohela account. Reading through everyone's experiences and step-by-step advice is giving me so much more confidence. I especially appreciate the tips about getting the zero balance letter, watching out for autopay discount changes, and using certified payment methods. Question for the group - has anyone dealt with closing an account that has multiple loan types bundled together? I have both subsidized and unsubsidized loans under the same servicer and I'm wondering if that complicates the process at all. Thanks everyone for sharing your knowledge! 🙏
This thread is gold! I'm starting my SDI claim next week after a back injury and was totally confused about the whole process. Reading through everyone's experiences really helped me understand what to expect. Quick question - does anyone know if there's a grace period if you're late submitting your certification? Like with UI you have a few days, but wasn't sure if SDI has the same flexibility. Don't want to mess up my first certification!
Great question! From what I experienced, SDI does have some flexibility but it's not as forgiving as UI. You typically have about 10 days from when you receive the DE 2500A form (or get the online notification) to submit your certification before they consider it late. If you're late, they might delay your payment or even suspend benefits temporarily until you certify. The good news is that if you do it online through SDI Online, it's processed much faster than mailing the paper forms. Just set a reminder when you get that email notification so you don't forget! Hope your back injury heals quickly.
Just wanted to add something that might help others - if you're switching from UI to SDI (like if you were unemployed and then got injured), make sure to close your UI claim properly before starting SDI. I made the mistake of having both claims open at the same time and it created a huge mess with overpayments that took months to sort out. EDD doesn't automatically coordinate between the two programs even though they're the same agency. Also, keep all your medical documentation organized because SDI requires periodic medical reviews to continue benefits, unlike UI where you just need to show you're looking for work. The income replacement is definitely better with SDI but the medical requirements are much stricter.
This is really important advice! I didn't realize you could have issues with overlapping claims. When you say "close your UI claim properly" - do you mean you have to call EDD to officially close it, or is there something you can do online? I'm worried because I was on UI for a few months before my injury and I just started my SDI application. I don't want to end up with the overpayment nightmare you described!
I'm actually going through this exact same situation right now! I'm a school bus driver in Fresno and just finished my third year. Like you, I have a letter saying I'll "likely" return in August, but it doesn't guarantee my exact routes or hours. What I've learned from reading through all these responses is that our situation as bus drivers is actually more favorable than I initially thought. The fact that our hours and routes can change, plus we're considered support staff rather than instructional, seems to work in our favor. I decided to go ahead and apply last week. The online application was pretty straightforward - I was honest about having the reasonable assurance letter but also emphasized that my fall schedule isn't guaranteed to be the same. I'm still waiting to hear back, but I'm keeping my fingers crossed! One thing that's been helping me while I wait is that I also signed up to substitute drive for summer school programs in my district. It's only a few hours here and there, but every little bit helps with the bills. Plus, like someone mentioned earlier, it shows you're actively available and looking for work. Hang in there - sounds like we bus drivers have better odds than I originally feared! Let us know how your application goes.
Thanks for sharing your experience, Keisha! It's really reassuring to hear from another bus driver going through the same thing. I love that you're doing substitute driving for summer school - that's actually brilliant because it shows you're available for work AND gives you some income while waiting on the EDD decision. I hadn't even thought about summer school programs still needing drivers. I'm definitely going to look into that with my district too. Please keep us updated on how your claim goes - it would be great to hear a success story from someone in our exact situation! 🤞
I'm a school bus driver in Sacramento and went through this exact process last year. After reading all these responses, I wanted to add one more important point that might help you - make sure you understand the difference between "reasonable assurance" and what your letter actually says. My district gave me a letter that said I had "reasonable assurance of employment for the following school year," but when I read it carefully, it had language about being "subject to enrollment, budget constraints, and operational needs." That qualifier language actually worked in my favor because it showed my return wasn't truly guaranteed. When I applied, I highlighted those uncertainties in my application and was approved for benefits. The EDD rep I spoke with (after a very long hold time) explained that true "reasonable assurance" means you're virtually guaranteed the same job with the same hours and pay - but most school districts can't actually provide that level of certainty, especially for support staff like bus drivers. Also seconding what others have said about applying early and certifying consistently. Even if you get initially denied, you can appeal, and having those certification weeks documented from the start is crucial for getting backpay if you win your appeal. The process is definitely frustrating, but don't let the confusing language on EDD's website discourage you from trying. Good luck!
I'm new to the unemployment system and this thread has been incredibly helpful! I'm still waiting on my initial claim to be approved, but I'm already stressing about which payment method to choose. Based on everyone's experiences here, it sounds like the Money Network card might be the way to go for faster access to funds. One question though - for those who switched to the card, are there any hidden fees I should know about? I've heard some prepaid cards have monthly maintenance fees or charge for balance inquiries. Also, can you transfer money from the card to your regular bank account easily if needed?
Good questions about the fees! From what I understand, the Money Network card doesn't have monthly maintenance fees, but there are some transaction fees to be aware of. You get one free ATM withdrawal per deposit, then it's around $1.50 for additional ATM withdrawals. Balance inquiries at ATMs are usually free, and you can check your balance online or through their app for free too. As for transferring to your bank account, yes you can do online transfers but I think there's a small fee (maybe $1-2). The card also works like a regular debit card for purchases with no fees. Overall the convenience of faster payments usually outweighs the minimal fees, especially if you're strategic about how you access your money. Welcome to the system - hope your claim gets approved quickly!
Just wanted to add my perspective as someone who's been through the EDD system multiple times over the years. The timing differences between direct deposit and the Money Network card can vary significantly based on when you certify and what day of the week it falls on. I've noticed that if you certify on Sunday morning (like most people do), direct deposit payments often get processed by EDD on Monday but then sit in the ACH queue until Tuesday or Wednesday depending on your bank's processing schedule. The Money Network card seems to bypass some of that banking bureaucracy since it's EDD's direct payment partner. One thing I haven't seen mentioned yet is that you can actually track your payment status more granularly with the card through the Money Network mobile app - it shows pending deposits before they're fully available, which can give you peace of mind about timing. The app also sends push notifications when funds are added, so you're not constantly checking your balance. For anyone considering the switch, I'd say the speed advantage is real, but make sure you understand the fee structure and have a plan for accessing your funds without getting hit with unnecessary charges.
This is such a comprehensive breakdown - thank you! The point about the Money Network app showing pending deposits is really valuable info that I hadn't seen mentioned anywhere else. That kind of transparency would definitely help with the anxiety of waiting for payments. I'm curious about your experience with the fee structure over time - have you found that the faster access to funds saves you money in other ways, like avoiding late fees on bills? I'm trying to weigh whether the convenience fees are worth it compared to the stress and potential late charges from waiting 3-4 days for direct deposit.
KingKongZilla
Congratulations on finally getting your refund! 11 weeks is still way too long, but at least the assembly member route worked. For anyone else dealing with this - I went through a similar situation last year and found that keeping detailed records of every phone call (date, time, rep name if they give it, what they told you) really helped when I escalated to my assembly member. Also, if your overpayment was related to work search requirements or reporting issues, make sure you understand exactly what caused it so you don't accidentally create another overpayment situation in the future. The EDD doesn't always explain the "why" clearly in their notices.
0 coins
QuantumQueen
•This is such great advice about keeping detailed records! I wish I had known this when I was going through my overpayment situation. One thing I'd add - when you call EDD, always ask for the representative's ID number (not just their name) since sometimes they give fake names. Also, if anyone is dealing with work search requirement overpayments specifically, make sure to request a copy of your "wage transcript" from EDD - it shows exactly which weeks they think you didn't meet requirements. Sometimes there are errors in their system that can be corrected without having to go through the whole appeal process.
0 coins
Connor Murphy
As someone who just went through this nightmare myself, I can confirm that the assembly member route is absolutely the way to go if you're past the 10-week mark. I waited 13 weeks for my $3,200 refund and got nowhere with regular EDD calls. Within 3 days of contacting my assembly member's office, I had a call back from their EDD liaison who could see exactly where my case was stuck in their system. Turns out my refund was sitting in a "manual review queue" that apparently no regular EDD rep can access or even see. The liaison was able to flag it for immediate processing and I got my check 8 days later. Don't waste more time calling the regular number - go straight to your elected representative. They deal with EDD issues all day and know exactly which buttons to push.
0 coins
Dananyl Lear
•This is really helpful to know about the "manual review queue" that regular reps can't access! I'm dealing with a similar situation right now (week 7 of waiting for my $2,800 refund) and getting the runaround from phone reps. Can you share which assembly member's office you contacted and roughly how long the whole process took from first contacting them to getting your check? Also, did you need to provide any specific documentation to their EDD liaison, or did they handle everything once you gave them your basic case info? I'm definitely going to try this route instead of wasting more time with the regular phone line.
0 coins