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ok but has anyone else noticed the EDD site is slow AF this week?? been down since tuesday for me too
The EDD system is designed to be frustrating on purpose! They're hoping people will give up and not collect benefits. I had THREE eligibility interviews for the same issue and each interviewer told me something completely different. When the website is down, it's not an accident - they're blocking people from checking status updates while they process backlogged claims. The fact that your former employer doesn't respond is actually lucky for you - that's how I got approved. If the company doesn't contest it, EDD usually sides with the claimant. KEEP TRYING TO LOG IN and document EVERYTHING.
While I understand the frustration with EDD systems, the website maintenance is actually scheduled and announced in advance most of the time. They're required by law to process claims within certain timeframes, so deliberately preventing people from accessing the system wouldn't make sense from a compliance standpoint. The system is definitely outdated though, which is why it goes down so frequently during high-traffic periods.
This whole EDD system is DESIGNED to be broken!!! They WANT us to give up so they don't have to pay!!! I had an "interview needed" flag for TWO MONTHS and called 100+ times. Complete garbage system run by incompetent bureaucrats. The only thing that finally worked was filing a complaint with my state senator's office. Suddenly they could magically fix everything in 48 hours after I did that. The whole system is corrupt.
Sometimes the UI Online messaging system has glitches. Have you tried logging out completely, clearing your browser cache and cookies, then logging back in? Fixed a similar issue for me where I couldn't see my interview appointment.
One more important thing - once you get your Money Network card, set up account alerts right away. There's been a lot of fraud with these cards. Log into the Money Network website after activating and set up text/email alerts for any transactions. Also, consider transferring your funds to your personal bank account rather than keeping large amounts on the card.
I just finished dealing with EDD last month after my job at the hospital ended. Just want to say it gets easier! The first payment is always the most confusing part. Make sure you answer the certification questions correctly every two weeks - especially the "did you look for work" question. You have to say yes and be able to list at least 3 job search activities per week if they ask for details later.
this is why i always screenshot EVERYTHING related to benefits and save all the papers they send. sorry ur going thru this while pregnant. have u asked any former coworkers if they had the same issue? maybe someone there knows a trick to get thru to edd?
Just wanted to update with some important information: When you do get your account access sorted out and file your claim, make sure to properly document the pregnancy-related tardiness. In California, termination for issues related to pregnancy complications can be considered "good cause" rather than misconduct. During your eligibility interview (which they'll schedule after your claim is filed), explain that: 1. You had a documented medical condition (hyperemesis gravidarum) 2. The condition directly caused your tardiness 3. You informed your employer about the condition 4. Your performance was otherwise satisfactory (as evidenced by your coworkers still contacting you for help) This approach significantly increases your chances of approval, as pregnancy-related terminations are viewed differently under California unemployment regulations.
Melody Miles
One important thing to remember is that EDD often displays years rather than birth dates in their records. So if you were born in 1985, make sure you're not trying to enter "1985" as the day/month when registering. I've seen this trip up a lot of people. Also, check if your name has any special characters or spaces that might be causing issues. Their system is very particular about these things.
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Kristian Bishop
Update for anyone finding this thread later: The issue with registration after receiving an award letter is usually one of these five things: 1. Name format mismatch (middle name/initial issues) 2. Birth date format error 3. SSN transposition 4. Customer account number entered incorrectly 5. EDD system glitch that requires agent intervention In most cases, you can resolve this with a phone call to EDD. Yes, the wait times can be long, but it's faster than waiting for mail correspondence or filing a new claim (which would be incorrect in this situation).
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Jace Caspullo
•Thanks for summarizing! I ended up using that Claimyr service someone mentioned above and got through to EDD yesterday. Turns out they had my first name and middle name switched in their system. The rep fixed it right away and I was able to register! Such a simple issue but impossible to fix without talking to someone.
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