Pay nothing until a live EDD agent is on the phone with you.
Can't reach California Unemployment? Claimyr calls for you, so you don't have to wait on hold.
$0 upfront. We only hold your card.
No live agent, no charge.
$19.99 is charged only once a live EDD agent is on the phone with you.
Using Claimyr will:
- Connect you to a human agent at the EDD
- Skip the long phone menu
- Call the correct department
- Redial until on hold
- Forward a call to your phone with reduced hold time
- Give you free callbacks if the EDD drops your call
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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ANOTHER OPTION: go to ur nearest EDD office in person!!! I forgot to mention this in my first reply but my cousin did this after dealing with the same broken link garbage. She said there was a line but she got her claim reopened same day. Just bring ID and any paperwork you have about your previous claim.
That's actually a great idea that I hadn't considered. There's an office about 40 minutes from me. I might try that tomorrow if I can't get through on the phone. Thanks for the suggestion!
Final update for anyone who finds this thread later: I DID get my claim reopened! Ended up using the Claimyr service, got connected to a specialist in about 25 minutes. The EDD rep confirmed they're having major issues with the reopening link right now and manually reopened my claim over the phone. She said I should see the option to certify within 48 hours. What a relief! Thanks everyone for your help and suggestions.
Excellent! Glad you got it resolved. Just make sure to certify as soon as that option becomes available to avoid any further delays. And thanks for coming back to update - this will definitely help others who run into the same issue.
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why dont u just stick it out til they fire u? then u get unemployment for sure. quitting is always risky
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To clarify some misinformation in this thread: a missing CAN number is a common issue that does NOT require creating a new claim. EDD has established protocols for this specific situation. Your options in priority order: 1. Call the Identity Verification line at 1-866-401-2849 rather than the main number. This specialized line often has shorter wait times and can assist with CAN issues. 2. Visit an America's Job Center of California (AJCC) location in person - no appointment necessary for document verification assistance. 3. Submit a written request for your CAN by mail including photocopies of your ID, Social Security card, and claim documents to the address on your award letter. Note that your benefits will not be interrupted while resolving this access issue as long as you continue certifying by phone (EDD Tele-Cert) at 1-866-333-4606 until you regain online access.
Thank you SO MUCH for this information! I had no idea about the Identity Verification line or that I could certify by phone in the meantime. I'll try that specialized number first thing tomorrow morning. This is extremely helpful!
Just wanted to update - I used Claimyr this morning and got through to EDD in about 15 minutes. The rep verified my identity and gave me my CAN number over the phone! I was able to reset my password and access my account right away. Such a relief after weeks of stress. They also said I can request to have a new CAN letter mailed to me as a backup.
THANK YOU for sharing this update! I'm going to try Claimyr right now. So glad to hear you got it resolved quickly!
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The EDD phone system is GARBAGE. Been dealing with them for months about my claim and every time it's like pulling teeth to get through. I've tried all the "tricks" - calling at 8:01am, calling at 4:55pm, trying different prompts, hanging up and calling again if I get certain messages. None of it works consistently. The system is INTENTIONALLY designed to keep you from reaching a human being. It's absolutely infuriating. And don't get me started on their website that looks like it was built in 1997 and constantly has "scheduled maintenance" exactly when you need to certify.
So true! And after waiting forever, sometimes they just disconnect you for no reason! 😡
Since we're talking about SDI specifically - make sure you have your claim number and ID ready when you call. The SDI department typically asks for verification before discussing your claim details. Also, if your question is about medical certification, sometimes reaching out to your doctor to make sure they submitted their portion correctly is faster than waiting on EDD to sort it out. One lesser-known tip: If you're having issues with your claim that you can't resolve by phone, you can actually schedule an in-person appointment at certain EDD offices. These are often easier to get than successfully reaching someone by phone.
I had no idea you could do in-person appointments! That might actually be easier than dealing with the phone system. Do you know how to schedule those?
You need to call the main SDI number and specifically request an in-person appointment. Not all offices offer them and they're limited, but worth asking about. You can also check the EDD website for office locations that handle SDI claims since not all of them do.
Natasha Petrova
congrats on the new job!! 🎉
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QuantumQuest
•Thank you! It's been a long 4 months of searching, so I'm really excited to finally have something stable again!
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GalaxyGlider
Update: My payment just switched from pending to paid! Took exactly 4 business days. Thanks everyone for the help and reassurance!
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Amina Sy
•Excellent! Glad it worked out as expected. Best of luck with the new job!
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