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hey does anyone know if you attend the appeal hearing in person or is it over the phone? just curious how it works
Update: I called EDD this morning (finally got through!) and spoke with a representative who confirmed there was a misunderstanding. The disqualification is only for the two weeks I was trying to backdate, not for my entire claim. They're sending me a revised determination letter. So I won't need to appeal after all! Thanks everyone for your help and advice.
i had to contact my state assembly person before EDD would fix mine... might be worth trying if you cant get thru on phone
Just to follow up on what others have said - here's what I recommend based on helping several friends through this recently: 1. Continue certifying every two weeks without fail 2. Try calling at exactly 8:01 AM when they first open (set an alarm) 3. If you can't get through via phone after a few days, contact your state assembly member's office (Google "[your city] California state assembly member") 4. Check your UI Online inbox and physical mail daily for any requests 5. Make sure your contact information is up to date in the system The most common reasons for extended pending status are identity verification issues, quarterly review flags, or the need for an eligibility interview. A tier 2 specialist can usually resolve these quickly once you actually reach one. Hang in there - it's frustrating but will eventually get resolved, and you'll receive all back payments you're entitled to.
About your certification problem - try logging out completely, clearing your browser cache/cookies, and logging back in. Sometimes the UI Online system glitches and won't show certification weeks until you do this. Happened to me twice!
One more important tip: call the EDD Appeals Office directly instead of the main EDD number. Their number is different (look for CA Unemployment Insurance Appeals Board) and often has shorter wait times. They can at least tell you if your appeal has been scheduled yet even if you haven't received the notice. Also, you mentioned doing freelance work - make sure you're reporting that income correctly. Even during appeal, you need to report any earnings. When/if your appeal is approved, they'll adjust your payments based on reported earnings during those weeks. Missing income reporting can create overpayment problems later.
Update: Thanks everyone for your help! I checked my UI Online inbox and found the Notice of Award letter that I didn't know to look for. I also set up direct deposit so I won't have to wait for the card after my first payment. I feel much better knowing this is normal and not something wrong with my claim. I'll post again if I run into any issues with my first certification on Sunday!
Andre Dubois
i think wat matters is if u reported ur income correctly. thats wat they care about more than which employer name u put. i would just go ahead n cash the check, but keep all ur paystubs in case theres any questions later
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Luca Ferrari
•Thanks! I did report all my income correctly each week, so hopefully that's the most important part. I'll definitely keep all documentation just in case.
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Nia Davis
Just to follow up on the earlier comments - I checked with an EDD representative about this specific situation recently. The official guidance is that you should list whoever issued your W-2 as your employer for UI purposes. However, they also confirmed that as long as your earnings were reported accurately, this kind of administrative correction won't affect your benefits or eligibility. If you do manage to reach EDD, ask them to add a note to your file about the correct employer name. This helps prevent confusion during any future claims or if there's a wage audit. But again, this won't affect the current benefits you've received.
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Luca Ferrari
•Thank you for confirming! I feel much better about the situation now. I'll definitely try to get through to EDD to add that note to my file, but at least I know I can cash the check without worrying too much. Really appreciate everyone's helpful insights on this!
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