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UPDATE: Since it's been over 24 hours, I would suggest checking these things: 1) Log into BofA/Money Network and check your recent transaction history, not just the balance 2) Make sure you don't have any account holds 3) Check that your card is still active and hasn't expired. If you still don't see it by tomorrow, definitely call the card provider first, and if they don't see a pending deposit, then you'll need to contact EDD directly.
have u checked ur money network account online? sometimes the card balance on the website updates before the automated phone system. also there was a holiday on monday so that might add an extra day for processing. my payments are usually in my account exactly 2 days after i certify but holidays mess everything up
Just following up - did your payment come through over the weekend? If not, Monday morning would be the time to contact EDD. One additional tip: when you do reach an agent, ask them to verify that your Money Network card information is correctly linked in their system. Sometimes there can be a mismatch that causes delays.
Great news! The money finally hit my account this morning. Looks like it was just delayed because of the holiday weekend. Thanks everyone for your help! For future reference for anyone else: even though my UI Online showed 'paid' on Sunday, it took until the following Saturday morning for the money to actually appear on my Money Network card. So almost a full week.
Wait you should have recieved an email when you filed your claim. Check your spam folder maybe? Thats where mine went. It should tell you when to certify and how long things take. Not getting ANY communication seems weird, you might want to try calling them to check if they have the right contact info for you.
Based on everything you've shared, it sounds like there might be an issue with your contact information. Here's what I recommend: 1. Call EDD as soon as possible to verify they have your correct mailing address and email 2. Ask specifically about the status of your Customer Account Number letter 3. Confirm when your first certification period will be available 4. Ask if they can expedite your Money Network card if it hasn't been sent yet Your claim is approved, which is the good news, but you need to make sure all your information is correct so you can get your documents and start certifying.
You're right, I need to just talk to someone directly. I've been trying to call but can't get through - might try that Claimyr thing someone mentioned. Thanks for all your help!
UPDATE: Just checked the EDD Twitter account and they posted about 30 minutes ago that they're experiencing a delay in payment processing due to a system maintenance issue that ran longer than expected. They say all payments should be completed within 24-48 hours. Here's the link to their official Twitter announcement: [link removed by moderator - please don't post external links]
Andre Laurent
Since you're waiting for your card, one tip I wish someone had told me - as soon as you get it, create your Money Network account online right away. Then you can at least track when deposits hit the card. You can also set up automatic transfers to your bank account so you don't have to manually transfer each time.
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Carmen Diaz
That's great advice, thank you! Looking forward to getting this all sorted out. Seems like the first payment is the hardest part and then things should go more smoothly.
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