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I know this is slightly off-topic but has anyone else noticed that EDD seems to be doing a lot more eligibility interviews lately? I just got a notice for one even though I've been on claim for 4 months with no issues. Wonder if this is related to the payment method stuff somehow?
It's not related to payment methods. EDD typically conducts random eligibility interviews throughout your claim period, especially if there are changes in your certification answers or if you're approaching the end of your benefit year. They've increased these reviews since the widespread fraud during COVID.
Since we're discussing EDD payment options, it's worth mentioning that returning to direct deposit might be a safer option than both paper checks and Money Network cards if your banking situation stabilizes. Direct deposit payments typically post within 1-2 business days after certification processes, making it the fastest method overall. You can update your payment preference at any time through your UI Online account. If you're concerned about security with direct deposit, consider opening a separate account specifically for EDD benefits that you transfer funds out of immediately. This provides both the speed of direct deposit and protection from potential account compromise.
For your interview, here's what to prepare: 1. Timeline of absences with reasons 2. Any documentation of emergencies (texts, emails, hospital paperwork if available) 3. Know your employer's attendance policy 4. Explain why you couldn't provide proper notice when required 5. Be ready to discuss any prior warnings Stay calm and factual during the interview. The EDD interviewer isn't looking to trick you - they're gathering information to determine if your separation from employment qualifies you for benefits. As for certifying, you should still do it if you can get your account issues resolved, but understand that you won't receive payments until after a favorable eligibility determination.
Actually, I recommend certifying regardless of whether your interview has happened yet. If your eligibility is approved, EDD will process payments for the weeks you've certified. If you wait to certify until after approval, you'll have to wait even longer for payments. So fix your account issue asap and certify for any weeks you can. For your account issues, when you call EDD, specifically mention that you need to have your previous UI Online account linked to your new claim. This is a common issue they deal with all the time.
Thanks for the advice! I'll try to get through to them tomorrow morning. Do you think it's better to call right when they open?
my brother works for the apartment management company and says lots of tenants having this problem right now with the card switch... maybe your landlord has seen this before? worth asking for a few days extension and showing the EDD payment confirmation as proof your not just making excuses
Just wanted to follow up - were you able to get through to anyone? The Money Network system is definitely frustrating during the transition, but once you actually get the card, it works pretty well. The app is much better than the old BofA one.
Yes! The 0# trick actually worked after about 6 tries. I got through to a rep who confirmed my card was mailed 4 days ago, so it should arrive by the end of this week. I paid for expedited shipping for a replacement to be safe ($15 fee) which should arrive in 2 business days. Thanks everyone for your help! This community is amazing.
just wondering but how do u know for SURE it was him who told his friends? maybe they just guessed you were on unemployment or someone else told them? not defending the guy just saying u need solid proof before accusing an edd worker
Fair question. The timing is suspicious - I had a disagreement with him, and then suddenly his friends (who I've never interacted with) started making these comments. One specifically referenced the exact month I filed my claim, which isn't something they could have guessed. But you're right, I need to be careful about direct accusations without absolute proof.
UPDATE US on what happens! This is really important for everyone to know about. State employees accessing confidential data for personal use is a huge problem across many agencies. Your complaint could help strengthen protections for all of us.
Heather Tyson
when my husban card expired we couldn't do transfers online at all we had to wait for new card. so frustrating!!! but my neighbor said she could do it fine so maybe it depends on how ur account is setup?? wish they would make it more clear
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Kingston Bellamy
•You're right - it does depend on account setup. If someone only ever used their card number/PIN to log in, they'll lose access when the card expires. But if they created a username/password in the Money Network system, they can still log in and transfer funds. This is why it's important to set up those separate login credentials as soon as you get your EDD card.
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Kiara Greene
For anyone else reading this with an active EDD card that hasn't expired yet: go set up your Money Network account with a username and password NOW, not just using your card details. This will save you from being locked out when your card eventually expires. Also, consider setting up direct deposit to your bank account rather than keeping large amounts on the EDD card - it's much more convenient and avoids exactly this kind of situation.
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Morita Montoya
•Update: Called Money Network again and got a different rep who was more helpful. Since I couldn't verify with the expired card, they asked me security questions to verify my identity. They were able to help me set up a username/password and I just successfully transferred the funds to my bank account! Should have the money in 2-3 business days. So relieved!
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