There are two distinct issues that could be happening here, and they require different approaches: 1. If this is an identity verification issue: Check if you received any communication about completing additional ID verification beyond ID.me. Sometimes EDD requires secondary verification through their own system. 2. If this is an eligibility issue: This is more likely given your intermittent work pattern. EDD needs to confirm you're still meeting the availability for work requirements and that your job separation reason for the weeks you don't work qualifies for benefits. The most efficient solution is to contact EDD directly. While continuing to certify, call the main UI line (1-800-300-5616) between 8:00-8:15 AM when they first open. If you can't get through after several attempts, try their secondary number (1-833-978-2511) which sometimes has shorter wait times. When you reach a representative, specifically ask them to check for: 1. Any flags on your account 2. If an eligibility interview has been scheduled 3. What documents or information they're waiting for The representative can often clear these pending issues immediately if there's just a system flag. Don't wait for something to arrive in the mail if nothing has come after a month.

Quick update on my earlier comment - when you call, make sure you specifically say "I'm calling about a pending payment that hasn't been resolved for over 4 weeks" when you get to the menu options. This will route you to the right department. Also, have your claim information, last certification date, and work history details ready so you don't have to scramble when they ask questions.

Just went thru this!! AZ payment system is waaaaaay better than California's, get ready for frustration with the EDD portal lol. Make sure you have your Arizona unemployment award letter when you file with CA because they'll want to see your previous benefit amount details. Also their certification questions are different so read carefully!

Update: I followed everyone's advice and notified Arizona DES about my move. I also filed a new claim with California EDD yesterday. The online system was actually pretty straightforward, though I got confused about how to report my Arizona benefits. Hoping I did it correctly! Now I'm just waiting for the next steps. Thanks everyone for the help - will update when I hear back from California.

ive been seeing this happening EVERYWHERE lately!! companies calling ppl "contractors" when theyre really employees!! so messed up!!!! good luck with ur claim!!

Since you mentioned having children, you might also qualify for other assistance programs while your unemployment claim is being processed. You can apply for CalFresh (food assistance) and potentially CalWORKs through your county social services office or online at BenefitsCal.com. These programs have different eligibility requirements than unemployment and can provide support while you're waiting for your UI claim determination. As for labor laws, you might also have a wage claim if you weren't paid overtime or provided with paid sick leave that regular employees receive. The Labor Commissioner's Office (DLSE) handles these types of claims. Their website has information about how to file: https://www.dir.ca.gov/dlse/

did u try the online chat thing on the edd website? sometimes u can get help there faster than calling

After I used that Claimyr service someone mentioned above, the EDD agent told me the "no new wages" message can also happen if your previous claim was filed under a special program (like the pandemic assistance) and now you're eligible for regular UI. The systems don't always talk to each other correctly. The phone rep was able to see all my wages even though the online system couldn't. Got everything fixed in one call once I actually reached someone.

Hey, just checking back - were you able to get through to a Tier 2 specialist? Sometimes it helps to mention specific keywords when you first get through to the general line. Try saying you need help with an "eligibility determination issue" rather than just saying your payments are pending. This often gets you to the right department faster.

UPDATE: For those having this phantom interview issue, EDD just posted about a system update they did in April that's causing these problems for people with mixed income (partial work + UI benefits). They're supposedly fixing it this week. Check your UI Online account daily because they may not call when it's fixed - the pending payments might just suddenly process. If your payments don't clear by next week, definitely call and ask for a Tier 2 rep as I mentioned before and reference the "April system update issue" - they'll know what you're talking about.