EDD payment delay after UI-to-SDI transition - need contact for local rep

same thing hapened to me last year!! the transition between UI and SDI is a MESS. nobody at edd knows what the other department is doing lol

You need to contact both departments separately. The UI department can only fix issues on their side, but they can't directly communicate with the SDI department. For your specific situation in San Diego, you might want to try contacting your State Assembly member - they can sometimes intervene when there are EDD problems that cross departments. For Lakeside, that's probably Assembly District 75. Their office can submit an inquiry on your behalf that usually gets faster attention than calling yourself.

I got stuck in a similar situation when my UI ended and my disability started. Couldn't get through to ANYONE at EDD for weeks! Then I found this service called Claimyr that got me connected to an actual EDD agent in about 20 minutes instead of spending days redialing that stupid phone number. Their website is claimyr.com and they have a video showing how it works here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The agent I finally talked to explained that the systems don't communicate well between UI and SDI, so they had to manually fix the crossover dates in both systems. Apparently it's a really common problem but most people don't know who to ask for specifically.

For UI to SDI transition issues, you need to speak with a Tier 2 specialist who has access to both systems. When you call, specifically ask for a "cross-program specialist" who deals with UI/SDI overlap cases. Also, if your payment is more than 10 days late, you should file a formal inquiry through your UI Online account - click on "Contact EDD" and select "Where is my payment?" as the subject. This creates a case that has to be reviewed within 72 hours. In San Diego specifically, you can try the local office at: EDD San Diego Office 3400 Carmel Mountain Road #100 San Diego, CA 92121 They sometimes take walk-ins for urgent payment issues, especially when it involves multiple benefit programs.

anybody else notice that these problems ALWAYS happen at transition points?? i swear EDD is designed to cause maximum stress right when ur already dealing with changing from one program to another...its like the departments dont even talk to each other

Update - there's actually a specific form for UI to SDI transitions called the DE 2580U. It's not well known, but if you specifically ask about this form when you call, they'll know you're aware of the proper procedure. Also, make sure your last UI certification didn't overlap with your first SDI claim date. Even a single day of overlap can cause the system to flag both claims for review.

my cousin works for edd (not in san diego tho) and she says the best time to call is tuesday-thursday right when they open at 8am or between 4-5pm. apparently most ppl call mondays and during lunch hours so those are the worst times.

UPDATE: Just wanted to share what finally worked for me. I called at 8:01am this morning and asked specifically for a "cross-program specialist" who deals with UI/SDI transitions. After a 20 minute wait, I got connected to someone who knew exactly what the problem was. Apparently there WAS an overlap because my UI claim ended on the same day my SDI began. The specialist submitted a DE 2580U form (thanks for that tip!) and manually adjusted the dates in the system. My payment should be released within 48 hours! Thanks everyone for the help!