idk why EDD makes it so hard just to get basic info. the whole system is designed to trip people up i swear

Update: I finally got through to EDD after using that Claimyr service. The agent confirmed I need to report the hours I worked even though I haven't been paid yet. She also helped me calculate exactly how much my benefit will be reduced. Thanks everyone for your help! For anyone facing the same situation - yes, there will be a gap where your UI is reduced but you don't have a paycheck yet. Just part of the process unfortunately.

To answer your specific questions: 1. After a hearing decision (assuming it's in your favor), EDD typically takes 7-14 business days to update your claim status. This can be longer during busy periods. 2. For the Money Network card, first-time recipients usually get their cards 7-10 business days after the first payment is processed. If it's been longer, call Money Network directly at 1-866-320-8699. 3. About the pending certification weeks - you absolutely need to speak with an EDD representative to have these released for certification. They will not automatically become available, even after a favorable hearing decision. 4. Regarding your closed claim - yes, you'll need to have it reopened. This is something the EDD representative can help with when you reach them. For getting through on the phone, here are some tips: - Call the 833-978-2511 number (not the main 800 number) - Try calling Tuesday-Thursday between 8:15-8:45am or 1:30-2:00pm - When you do get through, be sure to ask them to release ALL pending certification weeks and to reopen your claim if the hearing decision was favorable Good luck!

My cousin had this same problem last month! I told him to set his alarm and call RIGHT at 8:00:00 am and he got through after only like 5 tries. Maybe try that?

Random question but did you have any attendance issues? Sometimes companies try to classify tardiness as misconduct, even when there were no formal warnings.

just went thru this whole thing myself. got fired from warehouse job last winter, they said i was on my phone too much but never wrote me up. edd denied me. i appealed and WON! got all backpay too. the judge asked my boss for proof they warned me, they had nothing. appeal hearing was over phone and lasted like 20 min. just be honest and have your proof ready.

congrats on getting thru! teh EDD is sooooo hit or miss... one day nothing works, next day everything fine. it's like they roll dice each morning to decide if they gonna function that day lol. my brother-in-law got his claim fixed last week but took him 5 HOURS on hold!!!

As an update to everyone following this thread: The callback feature is now officially part of EDD's new contact center upgrade. It should be available to everyone by the end of April 2025, according to their latest press release. Also, for those experiencing the "stuck account" or "benefit year transition error" - they've acknowledged this as a widespread issue affecting approximately 14,000 claimants whose benefit years ended between December 2024 and February 2025. They're supposedly working on a system-wide fix, but in the meantime, getting through to a representative who can manually update your account is the only solution.

To answer your follow-up question about base period earnings: Yes, EDD will look at your earnings from both employers when determining monetary eligibility. Your base period is typically the first 4 of the last 5 completed calendar quarters before you file. So depending on when you apply, they'll review your earnings history across all employers during that period. Regarding the concern about correctly reporting wages: When certifying, you have two options for reporting wages: 1. Report wages when earned (when you worked) 2. Report wages when paid (when you received payment) EDD's preferred method is reporting when earned. Keep detailed records of your hours and earnings to avoid any issues.

Yes, you DO need to be looking for additional work for those days you're not working. This is a common mistake people make with partial UI. You must be able, available, and actively seeking work for the days/hours you're claiming benefits. Document your job search efforts (company names, positions, application dates) because EDD can audit you and request this information. The expectation is that you're trying to replace those lost hours with other employment, even though you're still working part-time at your current job.