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To clear up some confusion in this thread: DO report: - Wages from work (part-time, temporary, etc.) - Self-employment income - Pension payments - Vacation/PTO payouts - Severance pay - Workers' compensation benefits - State Disability Insurance (SDI) DON'T report: - FEMA disaster assistance grants - Charitable assistance - LIHEAP utility assistance - Food stamps/CalFresh - Regular tax refunds - Stimulus payments - Housing assistance The EDD certification form specifically asks about income that would impact your eligibility for unemployment. One-time assistance payments from disaster relief or social programs don't fall into this category. If you're ever unsure, the safest approach is to contact EDD directly for clarification about your specific situation.
i got laid off in jan and the money network thing is new since covid. its ok but the app is kinda glitchy sometimes. the direct deposit works fine tho! takes like 1-2 days after ur certification gets processed. def faster than waiting for the card. my claim took exactly 22 days to get approved which was within their 3-5 week estimate. just make sure all ur info matches ur w2 exactly or it can cause delays!
One important thing nobody's mentioned yet - make sure you check your UI Online inbox daily. EDD sends important notices there that they don't always email you about. I almost missed a deadline to provide additional information because I didn't check my inbox for a week. Also, if your claim gets stuck in pending status for more than 2 weeks, that usually means there's an issue that requires manual review. That's when being able to reach someone by phone becomes critical. The regular customer service line (1-800-300-5616) is nearly impossible to get through on, but there are specific times when your chances are better - right when they open at 8:00 AM, around 11:30 AM when the morning shift changes, and about 30 minutes before closing. The process is definitely more streamlined than during COVID, but there are still plenty of frustrations. The biggest difference is volume - during COVID they were processing millions of claims simultaneously.
I've been on unemployment three times in the past five years, and I can tell you with absolute certainty that in-person filing is the SLOWEST method possible. The EDD offices are primarily for information and assistance, not actual claim processing. The fastest methods in order: 1. Online filing (using a reliable computer/internet) 2. Phone filing (if you can actually get through) 3. Mail filing (slow but reliable) 4. In-person (only for special circumstances) If your home internet is unreliable, you should go to the library as others have suggested. Most libraries give you at least an hour on their computers, which is more than enough time to complete an application if you have all your information ready. Also, make sure you're certifying on time once your claim is approved - that's where most people encounter delays in actually receiving payments!
Just checking back - were you able to file your claim yet? The library computer suggestion works for most people. If you're still having trouble, remember that you can also request a callback from EDD instead of waiting on hold. When you call, select the option to file a new claim, then when prompted for a callback, enter your number. It could take a day or two, but they will usually call back.
In my experience, having clear documentation of the layoff is key. If you have a layoff notice that specifically mentions outsourcing or reduction in force, that's gold! Make several copies. Also, try to get written statements from those 15 other colleagues who were laid off with you - the more evidence, the better your chances. Administrative Law Judges appreciate organization and clear evidence.
After reading all this thread, I have to chime in with something important: while you're waiting, make sure you keep checking your UI Online account AND your physical mail. EDD will sometimes send important documents about your appeal ONLY through mail, not through the online portal. I missed my hearing date because the notice went to my old address even though I'd updated it online.
Rami Samuels
So glad to hear this worked out! The assembly member route is seriously underrated for EDD issues. Glad you got the payments released!
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Maya Diaz
Great news! And thanks for confirming it was indeed a quarterly wage review flag. That's becoming more common with EDD's enhanced fraud detection system. Make sure to keep certifying on time every two weeks, and once you receive the Money Network card, activate it immediately even if the funds haven't loaded yet.
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