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I've worked for EDD (not anymore). What's happening is 100% normal. Separation issue = current employer. Benefit calculation = base period employers. Two completely separate things in the system. You're good as long as you weren't fired for misconduct or didn't just quit your retail job without good cause.
Wait so if the current employer who harassed them contests the claim, can they still lose eligibility even though they were already approved? The system is so confusing!
Update: I called EDD this morning (took forever to get through) and they confirmed what many of you said. The claim is based on my separation from the marketing job due to harassment, but the benefit amount uses wages from both employers during the base period. They also said my former marketing manager hasn't contested anything yet, but they have a few more days to respond. Crossing my fingers! Thanks everyone for your help clearing this up.
My appeal was an absolute disaster and I lost because I wasn't prepared enough. Don't make my mistake! Make sure you understand the exact reason they disqualified you and address that specifically.
This is an important point. Your Notice of Determination should state the specific section of the unemployment insurance code they used to disqualify you. For voluntary quit cases, it's usually Section 1256. Make sure you understand what you need to prove to overcome their determination. For voluntary quit disputes, the burden of proof actually shifts to the employer - they need to prove you voluntarily left without good cause. If they don't participate in the hearing, your chances of winning increase significantly (though you should still be fully prepared). Also, the judge should send you a packet before the hearing with any evidence that's been submitted. Review this carefully - it will show what your employer has said about your separation.
Update us after your hearing! I'm scheduled for mine in 3 weeks (different issue - they claim I didn't report some income but it was actually reported on the following certification). Would love to hear how yours goes.
i got laid off in jan and the money network thing is new since covid. its ok but the app is kinda glitchy sometimes. the direct deposit works fine tho! takes like 1-2 days after ur certification gets processed. def faster than waiting for the card. my claim took exactly 22 days to get approved which was within their 3-5 week estimate. just make sure all ur info matches ur w2 exactly or it can cause delays!
One important thing nobody's mentioned yet - make sure you check your UI Online inbox daily. EDD sends important notices there that they don't always email you about. I almost missed a deadline to provide additional information because I didn't check my inbox for a week. Also, if your claim gets stuck in pending status for more than 2 weeks, that usually means there's an issue that requires manual review. That's when being able to reach someone by phone becomes critical. The regular customer service line (1-800-300-5616) is nearly impossible to get through on, but there are specific times when your chances are better - right when they open at 8:00 AM, around 11:30 AM when the morning shift changes, and about 30 minutes before closing. The process is definitely more streamlined than during COVID, but there are still plenty of frustrations. The biggest difference is volume - during COVID they were processing millions of claims simultaneously.
NONE of this matters if your employer doesn't report it right!!! My boss messed up our disaster layoff paperwork last year and we ALL had to wait 6+ weeks and do appeals. Check that your employer knows what they're doing!!!! The system is BROKEN.
While it's true employer reporting affects claims, individuals can still apply independently. If there are discrepancies, EDD typically conducts a phone interview to resolve them. The system has improved since 2023, with better disaster claim processing protocols. I'd recommend applying regardless of what your employer does - worst case, you might need to provide additional documentation.
I almost forgot - make sure you're answering the certification questions correctly for a disaster situation. For the question "Were you too sick or injured to work?", answer NO unless you were actually sick/injured. For "Was there any other reason you could not accept full-time work?", also answer NO. The key is answering "Yes" to being ready and available for work, even though your specific workplace is closed. The disaster questions will be separate and that's where you explain the fire situation.
Lucas Schmidt
Work search requirements for DUA are modified - you don't have to do the full work search activities initially if your unemployment is directly caused by the disaster. However, after 4 weeks, you will need to begin work search activities unless you have a definite return-to-work date with your previous employer. Make sure to document any communication with your former employer about rebuilding/reopening plans.
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Sara Hellquiem
•This is true - I got that info in my approval packet. They're not requiring work search for the first month for disaster victims. They know we're dealing with a lot of other immediate problems.
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Charlee Coleman
I'm so confused about all this. I applied for disaster benefits too but I'm not sure if I should be certifying for weeks now or waiting??? The EDD website is so confusing and I don't want to mess anything up. Will they backpay us for the weeks we're waiting for approval?
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Lucas Schmidt
•Yes, DUA benefits will be backdated to the date you became unemployed due to the disaster. Don't try to certify until you receive the paper notice with your DUA claim number. The system won't let you certify for DUA weeks until your claim is registered in the system. This is different from regular UI claims.
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