Just wanted to say I'm going thru something similar right now with EDD after working for a fitness company as a "contractor" but they controlled EVERYTHING. The key is to be super detailed in your application about how they treated you like an employee. And dont get discouraged if u get denied at first - appeal appeal appeal!!!!!

To add some important information: when you file your UI claim, you'll need to list your former company as an employer even though they paid you as a contractor. During the subsequent EDD interview, be prepared to explain specifically how they controlled your work (schedule, methods, tools provided, training requirements, etc.). Under California law, the company must prove ALL THREE parts of the ABC test to classify you as a contractor: A) You were free from their control and direction B) Your work was outside their usual business C) You were customarily engaged in an independently established trade or business If they fail ANY of these tests, you should be classified as an employee. Based on what you've shared, it sounds like they fail at least part A, possibly others. Expect the company to contest this, as they'll be liable for unemployment taxes if EDD rules in your favor. Document everything and be consistent in your statements.

why is edd so confusng with there rules????? i swear they try 2 make it hard on purpose so people mess up and they can deny benefits smh

One other important detail - when he certifies, make sure he answers "Yes" to the question "Did you work or earn money, WHETHER YOU WERE PAID OR NOT?" for the week containing that Friday meeting. Then he'll enter Friday's date, the number of hours (4), and the gross amount he'll be paid. The system will prompt him through all the necessary information.

Another tip: when you do get through to someone, get their ID number or name and take detailed notes about what they tell you. I've had situations where one rep tells me something completely different from another, and having documentation of previous conversations helps tremendously, especially if you need to file an appeal later.

Update for anyone wondering - I FINALLY got through this morning! Used the 8:01am trick and called on the Spanish line (pressed 2, then asked for English when someone answered). Only waited about 20 minutes. Turns out my former employer contested my claim saying I quit (I didn't - was definitely laid off with 30 other people). Now I have to wait for an eligibility interview in two weeks, but at least I know what's happening now. The rep also expedited my interview since I explained my financial situation. Thanks everyone for your help!

Here's a definitive answer based on EDD's latest guidance (March 2025): The virtual orientation process varies by claim type and factors in your application responses: 1. Standard UI claims: Watch both videos = completion (status updates in 2-3 business days) 2. Claims with special circumstances (language needs, industry-specific requirements, etc.): Watch videos AND receive follow-up call The confusion stems from EDD using the same 'Virtual Orientation' portal for both processes. Your confirmation email should specify if you need a call, but many people miss this detail. Since your status is still 'Action Required' after completing the videos, I recommend: 1. Check your confirmation email for any mention of a follow-up call 2. Wait 3 full business days for system update 3. If still showing 'Action Required' after day 3, contact EDD One important note: You can still certify for benefits while waiting for the orientation status to update.

when i did my orientation last year i had to do way more than just watch videos, had to fill out a whole worksheet and upload it, then had interview. sounds like they keep changing everything!!! typical edd chaos lol

got my benefits after appeal but took foreverrrr almost 2 months after hearing to get first payment

UPDATE: I had my hearing yesterday and wanted to follow up! It lasted about 50 minutes. I used several of your suggestions: 1. I explained my childcare situation at the beginning 2. I brought new coloring books and quiet toys which worked for about 30 minutes 3. I used the library study room suggestion!! This was a LIFESAVER because when my daughter got fussy, I was able to step outside the room briefly where my friend could watch her in the main area while I finished testifying The judge was actually very understanding about my situation. My employer tried to argue that my childcare emergencies weren't valid reasons for leaving early, and the judge specifically asked them about their flexibility policies for parents, which made them look pretty bad! Now I just have to wait for the decision. Thank you all so much for your help - I felt so much more prepared!