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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
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Really made a difference, save me time and energy from going to a local office for making the call.
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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
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As someone new to this community and dealing with my first unemployment claim, this thread has been incredibly eye-opening! I've been trying to reach for about 10 days now with no success, and I had no idea there were services like Claimyr or even YouTube tutorials that could help. My claim has been stuck on "pending" since I first filed, and I was starting to think I was doing something wrong. Reading everyone's experiences here - especially @Isaiah Sanders getting through in 3 hours after 6 weeks of trying - gives me hope that there are actual solutions out there. I'm definitely going to start with the free YouTube methods @Tom Maxon shared, but it's reassuring to know there's a backup plan if those don't work. Thank you @Elizabeth Pinedo for sharing this resource and everyone else for sharing your real experiences. This community seems like such a lifeline for people navigating this confusing system!
@Isabella Santos Welcome to the community! Your situation sounds exactly like what so many of us have been through - that pending "status" can be really stressful when you re'not sure what s'happening. You re'definitely not doing anything wrong; the system is just incredibly overwhelmed right now. It s'great that you found this thread because having multiple options free (YouTube methods plus the paid callback services as backup really) takes some of the pressure off. I ve'been in this community for a few months now and I can say it s'been invaluable for learning about resources like these and just knowing you re'not alone in dealing with s'challenges. Don t'get discouraged if the first method you try doesn t'work - persistence seems to be key with this whole process. Keep us posted on how it goes, and feel free to ask questions - everyone here has been super helpful in my experience!
I've been following this discussion and just wanted to chime in as someone who finally got through to last week after months of trying! I actually used a combination approach - started with the YouTube methods @Tom Maxon shared (which helped me understand the best times to and which prompts to use), and when those didn't work after a few days, I decided to try a callback service similar to Claimyr. The whole experience really opened my eyes to how broken the system is, but also how these community resources can be lifesavers. For anyone still on the fence, I'd say try the free methods for 3-4 days max, then seriously consider the paid options if you're not making progress. When you're unemployed, sometimes spending $20-25 to save weeks of stress and uncertainty is absolutely worth it. The mental health aspect alone made it worthwhile for me. Thanks to everyone sharing their experiences here - this community has been more helpful than any official resource I've found!
@Connor Murphy Congratulations on finally getting through! Your combination approach sounds really smart - trying the free methods first to learn the system, then moving to paid services when needed. I m'just starting this journey myself and feeling pretty overwhelmed by all the different options, but your point about the mental health aspect really resonates. The stress of not knowing what s'happening with your claim while bills keep coming is intense. I think I ll'follow your timeline suggestion of giving the free YouTube methods 3-4 days before considering the callback services. It s'reassuring to hear from someone who actually made it through the whole process successfully. Did you end up getting your issues resolved in that first call, or did it take multiple attempts even after getting through to a human?
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I'm dealing with this exact same issue! EDD somehow changed my name from "Alexandra" to "Alexandraa" (with an extra 'a' at the end) and it's been driving me crazy. I've been avoiding dealing with it because I knew it would be a nightmare, but reading through all these responses has given me so much hope and a clear plan of action. The technical support line at 1-800-300-5616 that @Malik Thompson mentioned sounds like the best starting point - I had no idea there was a separate line for system issues! I'm also going to look up my assemblymember's office as a backup plan. It's honestly both reassuring and infuriating to see how common this problem is. You'd think a government agency would have basic data entry figured out by now 🤦♀️ Thanks everyone for sharing your actual solutions instead of just venting (though the venting is totally justified too!). Going to gather all my documents and tackle this first thing tomorrow morning!
I'm so glad this thread has been helpful for you too! It's crazy how many of us are dealing with these exact same name issues - makes me wonder if there's some kind of systematic problem with their data entry system. The extra 'a' situation is so frustrating because it seems like such a simple fix but then becomes this whole bureaucratic nightmare. I'm planning to call that technical support line tomorrow morning too, so hopefully we'll both have some success! It's honestly a relief to know there are actual steps we can take instead of just being stuck with the broken online system. Good luck with your call - fingers crossed we can both get this sorted out quickly! 🤞
Wow, reading through all these responses is both frustrating and reassuring! I'm dealing with the exact same problem - EDD somehow turned my name "David Chen" into "Davic Cehn" which is completely nonsensical. I've been putting off dealing with it for weeks because I was dreading the whole phone ordeal, but seeing all the specific solutions here has given me a clear game plan. The technical support line at 1-800-300-5616 that @Malik Thompson shared seems like the best first step - I had no idea there was a separate line specifically for system issues! I'm also going to look into the assemblymember office option as a backup. It's honestly mind-blowing that this is such a widespread issue with their system. You'd think basic name accuracy would be a priority for a government agency handling people's benefits! Thanks everyone for sharing actual actionable advice instead of just complaining (though the complaints are totally valid too 😅). Going to gather all my documents and try the technical support route first thing Monday morning. Fingers crossed we can all get this bureaucratic nightmare sorted out! 🤞
This whole thread has been such an eye-opener! I'm new to dealing with EDD (just got laid off last month) and was completely overwhelmed when I discovered my name was misspelled as "Jssica Smth" instead of "Jessica Smith" - they somehow dropped vowels like it's a word puzzle game! 😤 I was honestly panicking thinking I'd be stuck with this forever, but seeing everyone's success stories here is giving me so much confidence. The technical support line tip is gold - I'm definitely calling 1-800-300-5616 tomorrow morning with all my documents ready. It's both comforting and infuriating to know this is such a common issue. Thanks @Malik Thompson for that detailed breakdown, and thanks everyone else for sharing your experiences! Finally feel like I have a real plan to tackle this mess instead of just stressing about it 🙏
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I'm dealing with a very similar situation right now! Made my first certification two weeks ago and accidentally entered my monthly earnings instead of weekly (I know, rookie mistake). Got the same "excess income" disqualification and when I called EDD, the rep basically laughed and said "you should have been more careful." It's so frustrating because the interface isn't exactly intuitive for first-time users! I'm definitely going to file that DE 1000M appeal form based on all the great advice here. Has anyone had success getting back-dated to the original certification date, or do you lose those weeks permanently even if the appeal is successful? Really hoping this community's advice works because I can't afford to lose those benefit weeks over a data entry mistake.
Hey Miguel, I feel your pain! The EDD interface really is terrible for new users - they should have clearer labels or at least confirmation screens for first-time certifiers. From what I've read in other threads, if your appeal is successful, they typically do restore benefits back to the original certification date. You don't lose those weeks permanently! The key is getting that appeal submitted within the 30-day window with solid documentation. Definitely gather all your pay stubs showing your actual weekly/monthly earnings and maybe even ask your employer for a wage verification letter. We're all rooting for you - keep us posted on how it goes!
This exact thing happened to me 8 months ago! I was so panicked when I got that disqualification notice, but I want to give you hope - I successfully got it overturned through the appeal process. Here's what worked for me: I filed the DE 1000M within a week of getting the notice (don't wait the full 30 days), included a simple one-page letter explaining it was my first certification and I confused bi-weekly vs weekly reporting, attached copies of all my paystubs for those weeks, and even got a letter from my HR department confirming my actual weekly wages. The whole appeal took about 6 weeks to process, but they completely reversed the disqualification and released all my back payments. The key is being very clear that this was an unintentional first-time mistake with solid documentation to back up your actual earnings. Don't give up - the system does have a way to fix honest errors like this!
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I'm currently going through this exact same situation! My BofA card got deactivated about a week ago with no warning, and I've been certifying but my payments are showing as "outstanding" instead of going to the card. Reading through everyone's experiences here is actually really reassuring - I was starting to panic that something was seriously wrong with my claim. It sounds like the consensus is about 5-7 business days from when it shows "outstanding" to when the paper check actually arrives in the mail. I'm going to sign up for that USPS Informed Delivery service that several people mentioned - that seems like such a smart way to track when it's coming without just anxiously checking the mailbox every day. I'm also planning to set up direct deposit immediately once this check arrives. It's frustrating that EDD didn't communicate this BofA to Money Network transition better, but at least now I understand what's happening. Has anyone had success reaching EDD by phone to confirm when their check was actually mailed? I've tried calling but keep getting the high call volume message and then disconnected.
I had the same issue with getting through to EDD by phone - it's incredibly frustrating! What finally worked for me was calling right at 8:00 AM when they open, and I used the technique someone mentioned earlier about pressing certain numbers to get past the automated system faster. It still took about 45 minutes on hold, but I eventually got through to a rep who confirmed exactly when my check was mailed. They were actually pretty helpful once I finally reached a human! You might also want to try that Claimyr service that @Freya Pedersen mentioned - I ve'heard good things about it for getting through to EDD faster. Hang in there, your check should definitely arrive within the next few days based on everyone s'timelines here!
I'm dealing with this exact same situation right now and it's so stressful! My BofA card got shut off about 4 days ago with zero warning, and I've been certifying but my last payment is showing as "outstanding" instead of going to my card. I have bills due next week too so I totally feel your panic. After reading through everyone's experiences here, it sounds like I should expect the paper check to arrive in about 5-7 business days from when it first showed as "outstanding." That's actually somewhat reassuring because I thought "outstanding" meant something was wrong with my payment, but it sounds like it just means the check is already processed and on its way. I just signed up for USPS Informed Delivery after seeing multiple people recommend it - what a great tip! Now I'll get daily emails showing scanned images of my incoming mail so I'll know exactly when the EDD check is arriving instead of just anxiously checking my mailbox multiple times a day. I'm also going to start setting up direct deposit today while I'm thinking about it. This whole BofA to Money Network transition has been such a mess with no clear communication from EDD about what was happening. But based on everyone's timelines here, it sounds like once you switch to direct deposit, payments hit your account within 1-2 days instead of this whole paper check waiting game. Definitely making that change after I get this sorted out!
Ryan Young
As someone who just went through a similar email mess with EDD last year, I'm so glad you got this resolved! The whole system is incredibly outdated - I couldn't believe they were still using technology that can't handle basic email updates without manual intervention. For anyone reading this thread who might face the same issue: definitely prioritize getting your current certification done through whatever account works, even if it's your old email. Missing those bi-weekly deadlines creates way bigger problems than having the "wrong" email address temporarily. Also, if you do use a service like Claimyr to get through to EDD, make sure to ask the rep to confirm that your email is updated in ALL their systems - apparently they have separate databases for different functions and sometimes the updates don't sync properly between them. I learned this the hard way when my email was updated for UI Online but not for important notices! The whole experience really makes you appreciate how much we take modern, integrated systems for granted. Hopefully that 2026 system upgrade someone mentioned actually happens! 🤞
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Ali Anderson
•Thank you so much for sharing your experience! This is exactly the kind of detailed advice that would have saved me days of stress. I'm definitely going to ask about the multiple database systems when I call to confirm everything is properly synced - that's such an important detail that I never would have thought to check. It's crazy that in 2025 we're dealing with government systems that feel like they're from the dial-up internet era! But at least there's a community here sharing solutions. Really appreciate everyone who contributed to helping me figure this out. 🙏
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Nalani Liu
This thread is incredibly helpful! I'm dealing with a similar situation but with my old Yahoo email from 2008. Just filed a new claim last week and realized all my correspondence is going to an email I haven't checked in years. Reading through everyone's experiences, it sounds like the key takeaways are: 1. Access whatever account currently has your active claim (even if it's the old email) 2. Certify on time no matter what - don't let email issues delay payments 3. Either use a service like Claimyr or be prepared for many attempts calling EDD directly 4. Ask specifically for email updates across ALL their systems, not just UI Online @Mateo Rodriguez thanks for sharing your journey through this nightmare - it gives me hope that there's light at the end of the tunnel! Going to dig into my old Yahoo account tonight and see if I can get logged in. Has anyone had success with the "Contact Us" form method that was mentioned earlier, or does it really require a phone call to get this fixed properly?
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