PFL system down - tips for following up on claim?

I found a way to solve paid family leave claim issues, watch this: https://www.youtube.com/watch?v=7DoWjaaawGQ

Ugh, their system is always having issues! I swear it's down more often than it's up. Have you tried calling them directly?

I found a way to get someone on the phone without the crazy wait times. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

Have you tried checking their social media accounts? Sometimes they post updates about system outages there.

I feel your pain, OP. The whole system is a joke. I've been trying to sort out my claim for weeks now. It's like they don't want us to get our benefits. 🤬

Here's what I've learned from dealing with PFL claims: 1. Keep detailed records of all your attempts to contact them. 2. Try using their online portal during off-peak hours (like early morning or late evening). 3. If you must call, be prepared with all your info and have a clear list of questions. 4. Consider reaching out to your local representative if you're getting nowhere. 5. Join Facebook groups or forums dedicated to PFL issues - sometimes you can get insider tips. Hang in there, OP. It's a frustrating process, but persistence usually pays off.

anyone else think its crazy that in 2023 we still have to deal with government systems that are constantly down? like, get it together already 🙄

Pro tip: if you can't get through on the main line, try calling one of their other departments and ask to be transferred. Sometimes works like a charm!