PFL claim for bonding time not processed, already back at work. Help!

I found a way to solve PFL claim payment delays, watch this: https://www.youtube.com/watch?v=c0O28Ii-j7Y

Ugh, I feel your pain! The PFL system can be such a headache sometimes. Have you tried calling them directly? It might be worth a shot to see if you can get someone on the phone to expedite your claim.

I found a method to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM

Have you checked your online account? Sometimes they update the status there before sending out payments. Might give you an idea of where things stand.

This happened to me too! It took about a month after I went back to work for my payment to come through. Don't worry, they should backpay you for the time you were out. Just make sure all your dates are correct in the system.

Here's what you need to do: 1. Double-check all your paperwork. Make sure every form is filled out correctly and all dates match up. 2. Log into your online account and verify that your claim status is 'processing' or 'approved'. 3. If everything looks good online, try calling first thing in the morning (8:00 AM sharp) to speak with a representative. 4. Be prepared with all your info: claim number, dates of leave, return to work date, etc. 5. If you can't get through on the phone, consider sending a secure message through your online account. 6. As a last resort, you might want to reach out to your local state representative's office. They sometimes can help expedite these issues. Remember, PFL claims can take up to two weeks to process under normal circumstances, but with current backlogs, it might take longer. Don't panic if it's been less than a month. They will backpay you for the time you were out. Hang in there! The system is frustrating, but you'll get your benefits eventually.

lol welcome to the wonderful world of bureaucracy 🤡 where everything's made up and the timelines don't matter

Have you tried faxing your documents? I know it sounds old school, but sometimes it gets processed faster that way.

This is why we need better systems in place. It's ridiculous that in 2023 we're still dealing with these kinds of delays. Anyone know if there's a petition or something we can sign to push for improvements?

Hang in there, OP! I know it's frustrating, but your benefits are protected even if you've returned to work. They'll backpay you for the time you were out. Just keep following up and don't let them forget about you!

I'm dealing with something similar right now! Filed my PFL claim 2 weeks ago for bonding time and still haven't heard anything back. It's so stressful not knowing when the payment will come through, especially when you're already juggling work and a new baby. @Ellie Simpson's checklist looks super helpful - definitely going to try calling first thing in the morning. Has anyone had luck with the secure messaging through the online portal, or is calling still the better option?