PFL Application: How long for callback? Anxious about wait times
Hey everyone, I just applied for paid family leave and I'm waiting for a call back from the agency. Has anyone gone through this process recently? How long did it take to hear back? I'm getting a bit anxious about the wait time.
21 comments


Dylan Mitchell
I applied for PFL last month and it took about 2 weeks to hear back. The waiting game is tough, but hang in there! Have you tried checking your online account for any updates?
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Fatima Al-Maktoum
ā¢Thanks for the info! I haven't checked my online account yet, I'll do that now. Did you have to provide any additional documents after applying?
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Dylan Mitchell
ā¢Yeah, they asked me for some extra medical documentation. Make sure you have all your paperwork ready to go, it'll speed things up!
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Sofia Gutierrez
ā¢2 weeks?! You're lucky. I've been waiting for over a month now š« The system is so backed up
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Dmitry Petrov
Ugh, the waiting is the worst part! I remember when I applied, it felt like forever. Pro tip: keep calling them every few days. Sometimes you can get different info from different reps.
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StarSurfer
I found a way to actually get someone on the phone! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Ava Martinez
ā¢Wow, that sounds too good to be true. Does it really work? $20 seems steep just to make a phone call.
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StarSurfer
ā¢I was skeptical at first too, but it actually worked for me. Saved me hours of hold time. Worth it if you're desperate to talk to someone.
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Miguel Castro
ā¢Idk man, sounds like a scam to me. Why should we have to pay extra just to access a government service? š¤
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StarSurfer
ā¢I get the skepticism, but it's not a scam. It's just a service that saves you time. Think of it like paying for express shipping or something. Totally optional, but there if you need it.
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Zainab Abdulrahman
Here's what I've learned from my experience with PFL: ⢠Be patient, the process can take anywhere from 2-6 weeks ⢠Double-check all your paperwork before submitting ⢠Keep a log of all your calls and interactions ⢠If possible, submit everything online - it's usually faster ⢠Don't be afraid to follow up if you haven't heard anything after 3 weeks ⢠Make sure your employer has submitted their portion of the forms ⢠Have your doctor's office confirm they've sent all necessary medical info Hope this helps! Good luck with your application!
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Fatima Al-Maktoum
ā¢Wow, thank you so much for this detailed info! This is super helpful. I'll definitely start keeping a log of all my interactions.
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Connor Byrne
ā¢This should be pinned at the top of the subreddit tbh. Great advice! šÆ
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Yara Elias
am i the only 1 who thinks its ridiculous we have to jump through so many hoops for PFL? like, we're already dealing with family stuff, why make it harder? š¤¦āāļø
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QuantumQuasar
ā¢Preach! š The whole system needs an overhaul. It's 2023, why can't this process be more streamlined?
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Keisha Jackson
ā¢Totally agree. I work in tech and the government systems are so outdated. They need to hire some decent developers and modernize everything.
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Paolo Moretti
Has anyone had luck getting retro pay for the waiting period? I've heard mixed things about whether it's possible or not.
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Amina Diop
ā¢I managed to get retro pay, but I had to really fight for it. Make sure you have documentation for everything!
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Oliver Weber
Just a heads up, there's been some changes to the PFL policy recently. Make sure you're looking at the most up-to-date info on the official website. I almost messed up my application because I was using old guidelines š
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Ava Kim
I'm in the same boat right now - applied about 10 days ago and still waiting for that callback! The anxiety is real š° I've been checking my online account daily but no updates yet. Reading through these comments is actually making me feel better knowing I'm not alone in this. @Zainab Abdulrahman your checklist is gold, I'm definitely going to start keeping a log. Has anyone tried calling the main number directly or is it always just endless hold times?
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Geoff Richards
ā¢Hey @Ava Kim! I'm totally new to this whole PFL process but reading everyone's experiences here is both reassuring and nerve-wracking at the same time š I'm thinking about applying soon for my own family situation, so seeing that 10-day mark you're at gives me a realistic timeline. The endless hold times seem to be a common theme from what I'm reading - maybe that calling service @StarSurfer mentioned might actually be worth considering if you're really anxious to get through? Though I totally get @Miguel Castro s'point about it feeling wrong to pay extra for government services. Hope you hear back soon! š¤
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