How to change return-to-work date on paid PFL claim? Employer scheduling conflict!
Hey everyone, I'm in a bit of a pickle. I need to change my return to work date on my paid family leave claim. There's been a mix-up with my employer about the schedule, and now I need to adjust it. Has anyone gone through this process before? What's the best way to handle this with the PFL office? Any advice would be super helpful!
30 comments


Yuki Ito
I've been through this before. It's not too complicated, but you gotta be clear when you talk to them. Call the PFL office and explain the situation. Have any emails or docs from your employer ready to back up your request. They'll probably ask for something in writing.
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Carmen Lopez
•This is good advice. Make sure you have EVERYTHING documented. The PFL office can be a real pain sometimes if you don't have your ducks in a row 🦆
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AstroAdventurer
•Ugh, I hate dealing with bureaucracy. Good luck OP!
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Ethan Taylor
•Thanks for the tips! I'll gather all my emails and stuff before I call. Fingers crossed it goes smoothly 🤞
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Andre Dupont
When I had to do this, I used a script that went something like: "Hi, I need to adjust my return to work date on my PFL claim due to a scheduling conflict with my employer. I have documentation to support this change. Can you help me update the details?" Worked like a charm for me!
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Zoe Papanikolaou
•Ooh, that's a good script. Straight to the point. I'm gonna save that for future reference!
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Ethan Taylor
•This is perfect, thank you! I always get nervous on the phone, so having a script will definitely help.
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Jamal Wilson
Just a heads up, sometimes getting through to a real person at the PFL office can be a nightmare. I spent hours on hold last time I had to call them. It's ridiculous how understaffed they are.
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Mei Lin
•For real! I swear they do it on purpose to discourage people from calling. 🙄
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Liam Fitzgerald
•I found a way around this! There's this site called claimyr.com that has a calling tool. It dials the phone menu, stays on hold, and then connects you when a live agent picks up. It costs $20, but it saved me hours of hold time. Here's a video about it: https://youtu.be/DOLxZQb92wM
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GalacticGuru
•Wait, seriously? That sounds too good to be true. Has anyone else tried this?
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Liam Fitzgerald
•Yep, I've used it twice now. Totally legit. Saved my sanity both times lol
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Amara Nnamani
•I'm skeptical. How do we know this isn't just some scam?
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Liam Fitzgerald
•I get the skepticism, but it's not a scam. They don't ask for any personal info beyond your phone number to forward the call. You can look up reviews online if you're worried. It's just a time-saver.
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Giovanni Mancini
Make sure you follow up with an email after your call to have everything in writing. CYA (Cover Your A**) is crucial when dealing with government agencies!
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Fatima Al-Suwaidi
Has anyone else noticed how the whole PFL system seems designed to be as confusing as possible? I swear, every time I have to deal with them, I feel like I'm trying to solve a Rubik's cube blindfolded. 🙈
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Dylan Cooper
•LOL truth! It's like they hired the same people who write terms of service agreements to design their processes. 😂
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Sofia Morales
•For real tho. I work in HR and even I struggle sometimes. Can't imagine how confusing it must be for everyone else.
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StarSailor
Here's a detailed breakdown of what you need to do: 1. Gather all relevant documentation (emails, schedule changes, etc.) 2. Call the PFL office (use the script provided above) 3. Be prepared to explain your situation clearly and concisely 4. Ask for the name and ID number of the representative you speak with 5. Request a confirmation number for your call/request 6. Follow up with an email summarizing your call and attaching any relevant documents 7. If you don't hear back within 5-7 business days, call again Remember, patience is key. The process can be frustrating, but stay calm and persistent. Good luck!
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Ethan Taylor
•Wow, this is incredibly helpful! Thank you so much for taking the time to write all this out. I feel much more prepared now.
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Dmitry Ivanov
•This should be pinned somewhere. It's like the holy grail of PFL advice!
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Ava Garcia
Anyone else think its crazy that we have to jump through so many hoops just to make a simple change? The system is broken af 😤
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Miguel Silva
•Preach! 🙌 It's like they forget we're dealing with family stuff on top of this bureaucratic nonsense.
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Zainab Ismail
Pro tip: if you can, try calling right when they open. The wait times are usually shorter, and the reps aren't as burnt out yet.
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Connor O'Neill
Hey OP, just curious - how far in advance are you trying to change your return date? I had to do this once and they told me there was a minimum notice period required.
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Ethan Taylor
•Oh shoot, I didn't even think about that. It's about two weeks from now. Hope that's enough time! 😰
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Connor O'Neill
•Two weeks should be okay, I think. But definitely mention it when you call, just to be safe.
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Zara Shah
I went through this exact situation last month! The key is to call early in the morning (like 8 AM sharp) and have your employer documentation ready. When I called, I explained that my employer had a scheduling conflict and I needed to extend my leave by a few days. The rep was actually pretty understanding once I had all my paperwork in order. Make sure you get a confirmation number for any changes they make - I learned that the hard way! Also, don't be discouraged if the first person you talk to says they can't help - sometimes asking to speak to a supervisor works better. The whole process took about 20 minutes once I got through. You got this! 💪
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Anastasia Kozlov
•This is exactly what I needed to hear! Thank you for sharing your experience. I'm definitely going to call at 8 AM sharp tomorrow and have all my documentation ready. The tip about asking for a supervisor if the first person can't help is gold - I wouldn't have thought of that. Really appreciate you taking the time to share all these details! 🙏
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Connor O'Brien
•Thanks so much for this detailed breakdown! The timing tip about calling at 8 AM is super helpful - I never would have thought about that. And yes, getting that confirmation number is crucial. I had a similar issue with unemployment benefits once where they said they'd make a change but then it never went through because I didn't have a confirmation number to reference. Definitely learned my lesson there! Your experience gives me hope that this won't be as painful as I'm expecting it to be.
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