EDD input wrong return-to-work date, affecting benefits - How to fix?

This is solid advice 💯 I'd add: get the name of every rep you talk to. It helps if you need to escalate later.

calling at 8:01 AM? lol good luck even getting through. I tried for WEEKS and couldn't get a human

@profile 3 yeah, it's tough. Took me like 50 tries over 3 days. But it beats waiting for them to fix it on their own 🤷‍♂️

I hadn't thought of that! How do I find my assembly member?

Just google '[your city] California assembly member'. They usually have a 'contact us' form for constituent services. Explain your situation and they might be able to help!

Thanks so much! I'll give that a shot.

Sounds sketchy. Is this legit?

Totally get the skepticism, but yeah, it's legit. I was desperate and took a chance. Saved me hours of hold time.

20 bucks to skip the hold time? sign me tf up 🙌

Wait, we have to PAY to talk to EDD now? This system is so broken 😡

@profile 9 I hear ya. It's not ideal, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?

what year is it, 1995? 🤣 but fr, this might actually work

Oh crap, I didn't even think about that. Yeah, I did certify for a couple weeks. Thanks for the heads up!

Do they even allow walk-ins anymore? I thought everything was appointment only now

Some offices do limited walk-ins. Worth checking their website for your local office.

This is really helpful advice! I'm dealing with a similar situation right now. How exactly did you submit the formal written appeal through the online portal? I can't seem to find that option when I log into my account. Did you use a specific form or just send it through their general contact system?

@CosmicCommander This is super thorough advice! Quick question - when you mailed the documents, did you send them certified mail to make sure they received it? I'm always paranoid about EDD losing paperwork in the mail. Also, do you remember roughly how long it took from when you submitted everything to when you saw the correction actually show up in your account?

I totally feel your frustration! 3 weeks is way too long for something like this. From what I've seen in this thread, it sounds like the multi-pronged approach works best - don't rely on just one method. Maybe try the assembly member route that @Sophia Miller mentioned earlier? That seems like it could get faster results than waiting for EDD to figure it out on their own. Also, if you do decide to mail documents, definitely send them certified mail like @Jamal Brown suggested. At least then you ll have'proof they received it. Hang in there - you re not'alone in this mess! 💪

@Amina Bah I m'so sorry you re'dealing with this too! The under "review status" is basically EDD s'way of saying we "ll'get to it when we get to it which" is infuriating when you have bills to pay. Have you tried the claimyr.com thing that @Mason Davis mentioned? I know it costs money but honestly at this point it might be worth it to actually talk to a human. Also maybe document everything - take screenshots of your account showing the wrong date, save any emails, etc. If you end up having to escalate this later, having a paper trail will help. The system really does feel designed to wear us down, but don t give'up! 🤗

The lunch time calling tip is genius! I never would have thought of that timing. Creating a spreadsheet to track everything is also really smart - I wish I had started doing that from day one. It's crazy that we have to become project managers just to get basic government services, but I guess that's the reality with EDD. Thanks for sharing what's worked for you! 📊

@Maxwell St. Laurent The lunch time tip is brilliant! I ve been'calling first thing in the morning like everyone suggests but maybe that s when'they re swamped.'And yeah, the spreadsheet idea is so smart - I started one after reading your comment and it s already'helping me keep track of this mess. It s ridiculous'that we need to become our own case managers just to get basic help, but at least we re all'figuring out the system together. Thanks for the practical advice! 🙏

@James Martinez Yes, this thread has been a goldmine of practical advice! I m'in a similar boat with EDD having the wrong dates in my system and it s'been so stressful. The multi-pronged approach definitely seems like the way to go based on everyone s'experiences. I m'also planning to try that lunch time calling strategy - makes total sense that fewer people would be calling then. It s'wild that we basically need to become EDD experts just to get our own benefits straightened out, but at least we re'all helping each other navigate this broken system. Good luck with your bonding leave issue - keep us posted on what works! 🤞

@Mateo Warren This is incredibly helpful! I had no idea there was a separate disability insurance number - I ve'been calling the main EDD line this whole time like an idiot 🤦‍♀️ The fact that the DI reps have more authority to make immediate corrections makes so much sense. I m'definitely going to try calling that number tomorrow morning at 8 AM sharp. And the Tuesday/Wednesday tip is gold - I ve'been trying Mondays thinking I d'start "the week fresh but" that s'probably when everyone else calls too. Thanks for sharing what actually worked for you - gives me hope that this nightmare can actually end!