EDD input wrong return-to-work date, affecting benefits - How to fix?
Hey everyone, I'm having an issue with EDD. They input the wrong return to work date in my account. My original return date is supposed to be in April 2025, but they put March 2025 instead. This error is affecting my benefits and payments. Both my application form and physician form show the correct April 2025 date, but it's wrong in their system. Has anyone else dealt with this? Any advice on how to get it fixed quickly?
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Noah Lee
Ugh, classic EDD mess-up. I had a similar issue last year. Here's what worked for me: 1. Call EDD first thing in the morning (like 8:01 AM) 2. Have all your docs ready (application, physician form, etc.) 3. Be super polite but firm with the rep 4. Ask them to notate your account 5. Follow up with an email for a paper trail Good luck! The system is a nightmare, but persistence pays off.
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Ava Hernandez
This is solid advice 💯 I'd add: get the name of every rep you talk to. It helps if you need to escalate later.
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Isabella Martin
calling at 8:01 AM? lol good luck even getting through. I tried for WEEKS and couldn't get a human
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Noah Lee
@profile 3 yeah, it's tough. Took me like 50 tries over 3 days. But it beats waiting for them to fix it on their own 🤷♂️
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Elijah Jackson
omg i feel your pain. EDD is such a clusterfck. they messed up my claim 3 times before getting it right. hang in there!
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Sophia Miller
Have you tried reaching out to your local assembly member's office? They can sometimes help push things through faster with EDD.
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Olivia Garcia
AuthorI hadn't thought of that! How do I find my assembly member?
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Sophia Miller
Just google '[your city] California assembly member'. They usually have a 'contact us' form for constituent services. Explain your situation and they might be able to help!
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Olivia Garcia
AuthorThanks so much! I'll give that a shot.
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Mason Davis
Pro tip: I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
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Mia Rodriguez
Sounds sketchy. Is this legit?
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Mason Davis
Totally get the skepticism, but yeah, it's legit. I was desperate and took a chance. Saved me hours of hold time.
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Jacob Lewis
20 bucks to skip the hold time? sign me tf up 🙌
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Amelia Martinez
Wait, we have to PAY to talk to EDD now? This system is so broken 😡
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Mason Davis
@profile 9 I hear ya. It's not ideal, but for me, it was worth it to finally get my issue resolved. Time is money, ya know?
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Ethan Clark
have u tried faxing them? I know it sounds ancient, but sometimes it works when nothing else does lmao
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Mila Walker
what year is it, 1995? 🤣 but fr, this might actually work
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Logan Scott
I'm in the same boat, different issue. Been trying to get through for 3 weeks. This whole system needs an overhaul.
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Chloe Green
Quick question - did you certify for any weeks with the incorrect return date? If so, you might need to ask them about retroactively adjusting those weeks too.
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Olivia Garcia
AuthorOh crap, I didn't even think about that. Yeah, I did certify for a couple weeks. Thanks for the heads up!
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Lucas Adams
Unpopular opinion: maybe try going to an EDD office in person? I know it's a pain, but sometimes face-to-face works better than phone/online.
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Harper Hill
Do they even allow walk-ins anymore? I thought everything was appointment only now
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Lucas Adams
Some offices do limited walk-ins. Worth checking their website for your local office.
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Caden Nguyen
edd more like STD amirite? 🤡 (srsly tho good luck OP, the struggle is real
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CosmicCommander
I went through something similar with EDD last year! Here's what finally worked for me: I submitted a formal written appeal through their online portal AND mailed a copy with all supporting documents (your application, physician form, etc.). Make sure to include a cover letter explaining the discrepancy and requesting immediate correction. The written route took about 2-3 weeks but they actually fixed it properly. Also document everything - take screenshots of your account showing the wrong date. The phone route is hit or miss, but the paper trail approach seems more reliable for date corrections. Hang in there!
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Jamal Brown
@CosmicCommander This is super thorough advice! Quick question - when you mailed the documents, did you send them certified mail to make sure they received it? I'm always paranoid about EDD losing paperwork in the mail. Also, do you remember roughly how long it took from when you submitted everything to when you saw the correction actually show up in your account?
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Amina Bah
This is so frustrating! I'm actually going through the exact same thing right now - EDD put my return to work date as February when it should be May. It's been 3 weeks since I first noticed and called them. I've tried calling multiple times but can never get through. The automated system just keeps telling me my case is "under review" but nothing changes. It's affecting my payments too and I'm getting stressed about rent. Has anyone had success with emailing them directly? I saw someone mention sending documents by mail but I'm worried they'll get lost. The whole system feels like it's designed to make us give up 😤
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Liam O'Donnell
I totally feel your frustration! 3 weeks is way too long for something like this. From what I've seen in this thread, it sounds like the multi-pronged approach works best - don't rely on just one method. Maybe try the assembly member route that @Sophia Miller mentioned earlier? That seems like it could get faster results than waiting for EDD to figure it out on their own. Also, if you do decide to mail documents, definitely send them certified mail like @Jamal Brown suggested. At least then you ll have'proof they received it. Hang in there - you re not'alone in this mess! 💪
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Savanna Franklin
@Amina Bah I m'so sorry you re'dealing with this too! The under "review status" is basically EDD s'way of saying we "ll'get to it when we get to it which" is infuriating when you have bills to pay. Have you tried the claimyr.com thing that @Mason Davis mentioned? I know it costs money but honestly at this point it might be worth it to actually talk to a human. Also maybe document everything - take screenshots of your account showing the wrong date, save any emails, etc. If you end up having to escalate this later, having a paper trail will help. The system really does feel designed to wear us down, but don t give'up! 🤗
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Mateo Warren
This is such a common issue with EDD unfortunately! I went through something similar last year where they had my disability dates completely wrong. Here's what finally worked for me: I called the disability insurance number (not the main EDD line) at exactly 8:00 AM and got through after about 45 minutes on hold. The DI reps seem to have more authority to make these date corrections on the spot. Make sure you have your SDI number ready and all your original paperwork. When I explained the discrepancy and provided the correct dates from my physician's form, they were able to fix it immediately and even backdated my payments. Also, if you're still having trouble getting through by phone, try calling on Tuesdays or Wednesdays - Mondays and Fridays are usually swamped. Don't give up, this is definitely fixable! 🙏
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Giovanni Rossi
@Mateo Warren This is incredibly helpful! I had no idea there was a separate disability insurance number - I ve'been calling the main EDD line this whole time like an idiot 🤦♀️ The fact that the DI reps have more authority to make immediate corrections makes so much sense. I m'definitely going to try calling that number tomorrow morning at 8 AM sharp. And the Tuesday/Wednesday tip is gold - I ve'been trying Mondays thinking I d'start "the week fresh but" that s'probably when everyone else calls too. Thanks for sharing what actually worked for you - gives me hope that this nightmare can actually end!
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Summer Green
I'm going through the exact same thing! EDD somehow put my return date as March 2025 when my doctor clearly wrote May 2025 on all the paperwork. It's been 6 weeks of trying to get this fixed and I'm losing my mind. Reading through all these responses is giving me hope though - I had no idea about the separate DI line that @Mateo Warren mentioned! I've been banging my head against the wall calling the main number. Also going to try the assembly member route and maybe even that claimyr.com thing if I get desperate enough. It's absolutely wild that we need a PhD in EDD navigation just to get basic benefits, but I'm so grateful for everyone sharing what actually works. This system is completely broken but at least we're all figuring it out together! 💪
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Daniel Washington
@Summer Green Ugh, 6 weeks is absolutely ridiculous for what should be a simple date correction! I m'new here but reading through this whole thread has been eye-opening. The fact that so many of us are dealing with the exact same issue really shows how broken EDD s'system is. I m'definitely taking notes on all the strategies people have shared - the separate DI line, assembly member contact, and even that claimyr service. It s'honestly insane that we need a whole game plan just to fix an obvious error, but I m'so glad this community exists to help each other navigate this mess. Hang in there - sounds like persistence really does pay off eventually! 🤞
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