Wrong disability start date on EDD SDI claim - doctor's office mistake!

omg same thing happened to me last year!!! my doc put down wrong condition code and i lost like 3 weeks of pay. EDD is THE WORST to get on the phone. took me like 50 tries

You need to have your doctor's office submit a DE 2525XX Supplemental Certificate form to correct the dates. Make sure they indicate it's a correction to an existing claim and include your claim ID number. Your doctor should know this form - it's specifically for correcting information on an initial medical certification. The good news is that EDD will backpay you once the correction is processed. The bad news is that it might take 2-3 weeks for processing after they receive the form.

The doctor needs to fax the corrected form to EDD. Then you should call to make sure they got it. BUT GOODLUCK GETTING THROUGH!!! Seriously it's impossible. I had to call like 78 times to get someone on the phone when they messed up my pregnancy disability claim last year. Most frustrating experience of my life!!!!!

This is exactly why I tell everyone to carefully CHECK the paperwork your doctor submits before they send it. Too many medical offices have overworked staff who make these kinds of mistakes. You should always request copies of anything they submit for your disability claim.

i used claimyr last month when i had issues with my extension and got through in like 15 mins after trying for DAYS on my own. worth it just for the stress reduction lol. the edd rep fixed my problem in 10 mins once i actually got someone.

Just want to point out that back surgery disability claims sometimes have complications because of how EDD classifies recovery periods. Make sure your doctor specifically notes that your disability began on March 1st due to pre-surgical medical necessity or immediate post-op recovery (whichever applies). Otherwise, EDD might argue that the disability technically started on surgery date, not before. I had a similar issue with my knee surgery claim and had to have my doctor clarify that I was unable to work starting 5 days before the actual procedure due to pre-op restrictions.

when i had my claim fixed they backdated the payments but it took like a month. just be prepared to wait even after you get thru to someone

Just to update everyone, I checked with a colleague who processes these claims. The correct form is actually called a "Doctor's Supplemental Certificate" (DE 2525XX). Your doctor needs to mark it as a correction, include your claim ID, your correct disability start date, and submit it through SDI Online or fax it to the SDI office. Once submitted, you should allow 7-10 business days for processing before calling to check on status. When you do call, request to speak specifically with a "Disability Insurance Program Representative" as they're the ones who can help with medical certification issues.

The whole system is designed to make u give up and not get paid what ur owed!! They DELIBERATELY make it impossible to reach anyone and most people just give up. I waited 6 weeks for them to fix a "date issue" on my claim last year and almost got evicted while waiting!!!

UPDATE: Got this resolved! First, I used Claimyr and got through to EDD in about 25 minutes (after trying for 2 days on my own). The rep confirmed they needed the DE 2525XX form from my doctor. I called my doctor's office, gave them the exact form name and instructions about marking it as a correction. They submitted it through SDI Online the same day. I called EDD again a week later (used Claimyr again) and they confirmed they received it and were processing the correction. Just got notification today that they've adjusted my claim with the correct start date and the back benefits for those two weeks will be deposited tomorrow! Thank you all so much for your help!

Wow, this is such a helpful thread! I'm dealing with something similar where my doctor's office put down the wrong condition code on my SDI claim. Reading through all these responses gives me hope that it can actually be fixed. @Levi Parker so glad you got your issue resolved - losing $2,800 would have been devastating! @Aaron Boston and @Chloe Zhang thanks for mentioning Claimyr - I had no idea that service existed. Definitely going to try that instead of spending days trying to get through to EDD the regular way. @Hunter Hampton your detailed explanations about the DE 2525XX form are incredibly helpful. It's frustrating that EDD doesn't make this information more accessible, but I'm grateful for community members like you who share their knowledge!

This whole thread is a perfect example of why we need better resources for navigating EDD! @Levi Parker I'm so relieved you got your $2,800 back - that's rent money for most people! Your step-by-step update at the end is going to help so many others who find this thread. For anyone else dealing with doctor's office mistakes on SDI claims, here's what I learned from this discussion: 1. Always request copies of what your doctor submits BEFORE they send it 2. If there's an error, ask for the DE 2525XX form specifically 3. Use Claimyr to actually get through to EDD (thanks @Aaron Boston and @Chloe Zhang for that tip!) 4. Be persistent - the system is frustrating but fixable @Hunter Hampton your expertise throughout this thread has been invaluable. People like you make this community actually useful instead of just a place to vent (though venting is valid too!). Hope your recovery is going well @Levi Parker - back surgery is no joke and dealing with EDD stress on top of that sounds absolutely awful.

As someone who's been through multiple EDD disability claims over the years, I just want to echo what others have said about always double-checking your paperwork before it gets submitted. @Levi Parker I'm so glad you got your $2,800 back - that's a huge amount to lose over a clerical error! One thing I'd add for anyone reading this thread: if you're dealing with a doctor's office that seems overwhelmed or unfamiliar with EDD forms, don't hesitate to ask to speak with their billing department or office manager. They usually handle these forms more frequently than the front desk staff and are less likely to make mistakes. Also, for future reference, you can actually track the status of submitted forms through the SDI Online portal once your doctor submits them electronically. It takes some of the guesswork out of whether EDD actually received the correction. @Hunter Hampton thanks for all your detailed explanations throughout this thread - your knowledge has clearly helped multiple people here navigate this frustrating system!

This thread is incredibly helpful! I'm dealing with a similar situation where my doctor's office submitted the wrong disability end date (they put it as ongoing when I'm actually returning to work next week). Reading through everyone's experiences gives me confidence that this can be fixed. @Levi Parker congratulations on getting your $2,800 back! That must have been such a relief after all that stress. Your detailed update showing the step-by-step resolution process is going to help so many people who find this thread in the future. @Hunter Hampton your knowledge about the DE 2525XX form and the specific EDD processes has been invaluable throughout this discussion. @Aaron Boston and @Chloe Zhang thanks for the Claimyr recommendation - I had no idea that service existed and it sounds like a game-changer for actually reaching EDD representatives. It's frustrating that we have to crowdsource this information because EDD's own resources are so inadequate, but I'm grateful for communities like this where people share their hard-won knowledge to help others navigate these complex systems.

@Madison King yes, the same DE 2525XX form can be used to correct disability classification errors! I had to deal with this exact issue when my doctor mistakenly marked my carpal tunnel surgery as permanent instead of temporary. The key is making sure your doctor clearly indicates on the form that they're correcting the disability TYPE from permanent to temporary, not just dates. Your doctor should specifically note: 1. Original classification was incorrect 2. Correct classification is "temporary disability" 3. Expected return-to-work date (your 3-week timeline) 4. That this is a correction to existing claim [your claim ID] Since you're close to your return-to-work date, I'd recommend having your doctor submit the correction ASAP and then use Claimyr to get through to EDD to confirm they received it. You don't want this error to complicate your claim closure process. The good news is that temporary-to-permanent errors are usually easier to fix than permanent-to-temporary because EDD prefers shorter claim durations. Your situation should be straightforward once the paperwork is submitted correctly.

This entire thread has been a masterclass in navigating EDD's disability system! As someone who just started the SDI application process after a workplace injury, I'm bookmarking this whole discussion. @Levi Parker your journey from panic to resolution is exactly what I needed to see - losing $2,800 would have been catastrophic for me too. The fact that you got it all back plus documented every step of the process is going to help countless others. Special thanks to @Hunter Hampton @AstroAlpha and @Charlotte White for sharing such detailed technical knowledge about the DE 2525XX forms and processes. @Aaron Boston and @Chloe Zhang the Claimyr recommendation is gold - I'm definitely using that instead of the endless phone tree nightmare. It's both frustrating and amazing that this community provides better guidance than EDD's own website. Reading through everyone's experiences has given me a clear roadmap for avoiding common pitfalls and handling any issues that come up. Thank you all for creating such a supportive and informative space!

This thread is absolutely incredible - I'm so grateful I found it! I'm currently dealing with my own SDI nightmare where my doctor's office submitted the wrong medical condition code AND the wrong disability dates. Reading @Levi Parker's success story gives me so much hope that these errors can actually be fixed. The community knowledge here is unreal. @Hunter Hampton your detailed explanations about the DE 2525XX form have been a lifesaver - EDD's website is basically useless for this kind of specific information. @AstroAlpha thanks for clarifying that the same form works for classification corrections too. And @Aaron Boston @Chloe Zhang the Claimyr recommendation is genius - I had no idea there was a service that could actually get you through to EDD without spending days redialing! I'm calling my doctor's office tomorrow to request they submit the correction form with all the specific details you've all outlined. It's ridiculous that we have to become experts in government bureaucracy just to get the benefits we're entitled to, but I'm so thankful this community exists to help each other navigate the system. Will definitely update once I get my situation resolved. Fingers crossed it goes as smoothly as @Levi Parker's did!

This thread has been an absolute goldmine of information! As someone who works in healthcare administration and sees these EDD form errors constantly, I wanted to add a few insights that might help others avoid these issues in the first place. @Levi Parker congratulations on getting your $2,800 back - that persistence really paid off! Your detailed documentation of the resolution process is going to be incredibly valuable for future community members. For anyone filing initial SDI claims, here are some red flags to watch for when your medical office is filling out forms: 1. If they ask you for dates instead of checking their own medical records 2. If front desk staff are handling SDI forms instead of clinical or billing personnel 3. If they can't immediately tell you the specific form number they're submitting @Hunter Hampton @AstroAlpha your technical knowledge throughout this discussion has been spot-on. The DE 2525XX correction process you've outlined is exactly right, and I love that you've emphasized the importance of marking corrections clearly with claim ID numbers. @Aaron Boston thanks for introducing everyone to Claimyr - I've recommended it to dozens of patients frustrated with EDD phone lines, and the feedback has been overwhelmingly positive. This community's collective wisdom about navigating EDD's bureaucracy is honestly better than most official resources. Keep sharing these experiences - you're genuinely helping people get the benefits they're entitled to!

This thread is absolutely incredible and exactly what I needed to find! I'm currently in a similar situation where my doctor's office made multiple errors on my SDI claim - wrong start date, wrong condition code, AND they somehow listed me as "male" when I'm clearly female. I've been stressed out of my mind thinking I'd have to start the entire process over. Reading @Levi Parker's detailed journey from panic to getting that $2,800 back has given me so much hope! And the technical expertise from @Hunter Hampton @AstroAlpha and @Emma Taylor about the DE 2525XX correction process is invaluable - EDD's own website is absolutely useless for finding this kind of specific information. @Aaron Boston @Chloe Zhang thank you for the Claimyr recommendation! I had no idea this service existed and after reading multiple success stories here, I'm definitely using it instead of the endless phone tree nightmare. The fact that a third-party service works better than the actual government system is frustrating but I'm grateful it exists. @Emma Taylor your red flags list is spot on - my doctor's front desk staff were definitely the ones handling my SDI forms and they clearly had no idea what they were doing. I wish I had read your advice before submitting my initial claim! I'm calling my doctor's office first thing Monday with all the specific information from this thread. This community's collective knowledge is honestly better than any official EDD resource. Thank you all for sharing your experiences and helping each other navigate this broken system!