EDD PFL application stuck due to ID verification issue - need advice for calling
Hey everyone, I'm having trouble submitting my application for Paid Family Leave. The main issue is that I can't file my claim because of an ID verification problem. Has anyone else dealt with this? What should I say when I finally get through to an EDD agent? I'm worried they might transfer me if I mention I haven't filed yet. Any advice would be appreciated!
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Javier Morales
Ugh, the ID verification process is such a pain! I went through something similar last year. Here's what worked for me: 1. Be upfront about the ID issue from the start 2. Explain that you want to file but can't because of the verification problem 3. Ask specifically what documents you need for verification 4. Get the agent's name and extension if possible 5. Follow up regularly if it's not resolved quickly Good luck! The system is a mess, but persistence pays off.
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Emma Davis
•This is solid advice! I'd add: keep a log of all your calls and who you spoke with. It came in handy for me when I had to escalate my case.
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GalaxyGlider
•fr fr 💯 the ID verification is straight up 🤡 show. took me like 2 months to get it sorted
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Natasha Petrova
•Thanks for the detailed response! I'll definitely use these tips when I call. Did you have any specific documents that helped speed up the process?
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Javier Morales
•Glad to help! For me, having a clear scan of my driver's license and a recent utility bill with my current address really helped. Also, if you have any official government letters (like from the IRS or Social Security), those can be golden. Just make sure everything is current!
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Malik Robinson
I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/DOLxZQb92wM
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Isabella Silva
•Sounds too good to be true. Has anyone else tried this?
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Ravi Choudhury
•20 bucks? thats highway robbery 🤮
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Malik Robinson
•I get the skepticism, but it seriously saved me hours of frustration. Worth every penny imho. The time I saved not being on hold was worth way more than $20 to me.
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Freya Andersen
•How long did it take for them to get you connected to an agent?
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Malik Robinson
•It took about 45 minutes for me, but I've heard it can vary. Still beats calling and redialing yourself all day!
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Omar Farouk
pro tip: call right when they open. I got through in like 10 minutes last week. early bird gets the worm or whatevs 🐦
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CosmicCadet
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get basic help? The system is broken af 😤
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Chloe Harris
•Preach! 🙌 It's like they're trying to make it as difficult as possible.
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Diego Mendoza
•ikr? feels like we're playing a game where the rules keep changing and nobody tells us 🎮🤷♂️
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Anastasia Popova
Hey OP, have you tried using the online ID.me verification system? It can be a bit finicky, but it might save you a phone call if it works.
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Natasha Petrova
•I tried, but it kept giving me an error. That's why I'm trying to call now. Has anyone had success with ID.me after initial failures?
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Sean Flanagan
•Yep, had the same issue. Turns out my webcam was too low-res for their liking. Borrowed a better one from a friend and it worked like a charm.
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Zara Shah
lmao imagine thinking the government could design a system that actually works 🤣 we're all 🤡🤡🤡 for expecting better
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NebulaNomad
Has anyone else noticed that the EDD website is down like every other weekend for "scheduled maintenance"? It's almost like they don't want us to file our claims 🙄
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Luca Ferrari
•omg yes! It's always when I finally have time to deal with this stuff too. So frustrating!
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Nia Wilson
•Conspiracy theory: they do it on purpose to reduce the number of claims filed 👀
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Mateo Martinez
Guys, I've been dealing with EDD for 6 months now. Here's my advice: document EVERYTHING. Every call, every letter, every online interaction. It's saved my butt multiple times when they tried to say I didn't do something I know I did.
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Aisha Hussain
•This! 👆 I learned this the hard way. Now I have a whole binder dedicated to my EDD saga.
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