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Nia Williams

EDD Notice of Change in Claimant Status - Need advice before responding to avoid overpayment!

Hey everyone, I just got a notice about a change in my claimant status and I'm not sure what to do. I think I need to call them before sending anything back by mail. I'm worried about overpayment of benefits on my claim. Has anyone dealt with this before? What should I do to make sure I don't mess this up?

Ugh, I've been there. It's so confusing! Here's what I did: 1. Read the notice carefully 2. Write down all your questions 3. Call them ASAP (be prepared to wait forever) 4. Ask about next steps and what docs they need 5. Get the name of who you talked to 6. Follow up with an email summarizing the call Good luck! The system is a mess, but you got this! 💪

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This is solid advice. I'd add: keep a log of all your calls and emails. It's saved my butt more than once!

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Waiting forever on hold is the worst 😫 I always put it on speaker and do chores

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Thanks for the detailed steps! I'll definitely follow this. How long did you end up waiting on hold?

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Honestly, it varied. Sometimes 30 minutes, once it was over 2 hours. Just be prepared for a looong wait.

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whatever you do, DO NOT ignore it. I made that mistake and ended up owing them a ton of money 😭

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I found a way to get someone on the phone without the endless hold times. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM

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Sounds too good to be true. Is this legit?

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I was skeptical too, but it actually worked for me. Saved me hours of frustration.

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20 bucks tho? 🤔 Idk if its worth it

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For me, it was worth every penny. Time is money, and I couldn't afford to sit on hold all day.

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Am I the only 1 who thinks its ridiculous we have to jump thru all these hoops just to talk to someone about OUR benefits? 🤡 The whole system needs an overhaul

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Preach! 🙌 It's like they make it complicated on purpose

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Totally agree. It's a full-time job just managing these claims sometimes.

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Quick tip: if you can't get through on the phone, try reaching out on social media. Sometimes they respond faster there.

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Really? Which platform worked best for you?

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Twitter was surprisingly effective. Just don't share any personal info publicly!

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Has anyone else noticed that the online portal is down... again? 🙄 Makes it even harder to check claim status

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Pro tip: call right when they open. I usually get through within 15 minutes that way.

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What time do they open? Asking for a friend (its me, im the friend lol

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8am Pacific Time, Monday through Friday. Set that alarm! ⏰

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I went through something similar last month! Here's what worked for me: - Don't panic, but definitely don't wait - these notices are time-sensitive - Call them first thing in the morning (8am sharp) for shorter wait times - Have your claim number, SSN, and the notice in front of you when you call - Ask specifically about what triggered the status change and what documentation they need - Request they email you a summary of what you discussed The rep I spoke with was actually really helpful once I got through. They explained exactly what happened with my claim and walked me through the next steps. Just make sure you understand everything before you hang up! You've got this! 🤞

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This is super helpful! Did they tell you what usually triggers these status changes? I'm trying to figure out if there's something I did wrong or if it's just a random review.

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I'm dealing with a similar notice right now and this thread is so helpful! One thing I learned from my previous experience with EDD - make sure you ask them to put a note in your file about the conversation. Sometimes different reps give different info, and having that note saved me when I had to call back later. Also, if they ask you to submit documents, ask for the specific list via email so you have it in writing. The last thing you want is to send the wrong paperwork and delay everything even more. Thanks everyone for sharing your experiences! 🙏

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This is such great advice about getting notes in the file! I learned this the hard way too - different reps definitely give different answers sometimes. Also totally agree about getting document lists in writing. One rep told me I needed 3 forms, another said 5, and I ended up submitting the wrong combo the first time 🤦‍♀️ Having everything documented really does save you from going in circles!

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I just went through this exact situation a few weeks ago and I know how stressful it can be! Here's what saved me from any overpayment issues: First, don't send anything back by mail until you talk to someone - you're right to want to call first. When you do call, ask them to explain exactly what triggered the status change. In my case, it was because I had reported some part-time work income and they needed to verify the dates. Make sure to ask these specific questions: - What documentation do they need from you? - What's the deadline for responding? - Will this affect any future payments? - Can they put you on a payment plan if there is an overpayment? Also, if they do find an overpayment, don't panic! They usually work with you on payment plans. The key is being proactive and honest about everything. One last tip - if the first rep you talk to isn't helpful or seems rushed, it's okay to call back and try to get someone else. I had to do this twice before getting someone who really walked me through everything step by step. Hope this helps ease your stress a bit! You're being smart by asking questions first. 💙

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Thank you so much for this detailed breakdown! I'm actually dealing with a similar situation right now and this is exactly what I needed to hear. The part about asking if they can put you on a payment plan is something I hadn't even thought of - that takes a lot of pressure off knowing that's an option if there is an overpayment. I'm definitely going to write down all those questions before I call tomorrow morning. Did you end up having to submit a lot of documentation, or was it pretty straightforward once you talked to them?

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I had a similar notice last year and it was terrifying at first! Here's what I wish someone had told me: **Before you call:** - Take a photo/scan of the notice for your records - Write down your questions so you don't forget anything during the call - Have your bank statements ready in case they ask about deposits **During the call:** - Ask them to repeat back any important dates or requirements - If they mention specific forms or deadlines, ask them to spell out form numbers - Don't be afraid to say "I don't understand, can you explain that differently?" **After the call:** - Send yourself an email summary while it's fresh in your memory - Set calendar reminders for any deadlines they gave you The good news is that most of these notices are just routine reviews, not necessarily because you did anything wrong. I was so worried about overpayment, but it turned out they just needed to verify some employment dates and everything was fine. One more thing - if you do end up owing money, they're usually pretty reasonable about payment plans. Don't let the fear of owing money stop you from calling! Getting ahead of it is always better than avoiding it. You're already doing the right thing by asking for advice before responding. That shows you're taking it seriously, which is exactly what you should do. Good luck! 🍀

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This is incredibly thorough - thank you! I love the idea of taking a photo of the notice and sending myself an email summary afterward. That's so smart for keeping everything organized. Your point about not being afraid to ask them to explain things differently really resonates with me too. Sometimes I feel like I should just understand everything they're saying, but you're right - it's better to ask for clarification than to mess something up because I was too embarrassed to admit I was confused. Thanks for sharing your experience and for the reassurance that most of these are just routine reviews! 🙏

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Just want to echo what everyone else is saying - calling first is definitely the right move! I went through this exact same thing about 6 months ago and I was absolutely panicking. Turned out it was just because I had moved and they needed to verify my new address. Here's what helped me get through it: - Call right at 8am when they open (seriously, this makes such a difference!) - Have everything ready: your notice, SSN, claim number, and a pen/paper - Ask them to explain what "change in claimant status" specifically means for YOUR case - Don't hang up until you're 100% clear on next steps The waiting on hold is brutal, but once you get someone, most of the reps are actually pretty helpful. And like others have said, if you do end up owing anything, they'll work with you on payments. You're being super smart by getting advice first instead of just mailing something back. That shows you're taking this seriously, which is exactly what you need to do. Try not to stress too much - you've got this! 💪

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This is such reassuring advice! I'm dealing with my first notice like this and honestly was spiraling a bit, but reading everyone's experiences here is helping me realize this might not be as scary as I thought. The tip about calling right at 8am is something I keep seeing mentioned - I'm definitely setting my alarm for 7:55am tomorrow! 😅 Can I ask how long the whole process took for you once you called? Like from the initial call to getting everything resolved? I'm trying to plan my week around this since I know there might be follow-up calls or paperwork needed.

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