Double charged $29.99 on 2/11 - How to get refund?
Has anyone else had issues with duplicate charges on their card? I just noticed I got charged twice for the same thing on the same day. Both charges were for $29.99 on 2/11. I'm pretty sure it's because my first attempt didn't go through, so I had to try again using a link from a text message. Now I'm stuck with two charges instead of one. Anyone know how to fix this or who to contact? It's frustrating dealing with these kinds of errors.
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Ravi Malhotra
Ugh, that sucks! I've had similar issues before. Have you tried contacting your bank? Sometimes they can help reverse duplicate charges pretty quickly.
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Isabella Costa
•Thanks for the suggestion! I'll give my bank a call and see if they can help sort this out. Hopefully it won't be too much of a hassle.
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Freya Christensen
•Yeah, definitely try the bank first. They usually have better customer service than most companies these days 🙄
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Omar Farouk
•Just be careful with chargebacks tho. Some companies get real pissy if you go that route without talking to them first 😬
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Chloe Davis
This happened to me last month! It was such a pain to deal with. I ended up having to email their customer support team like 3 times before they finally refunded the extra charge. Hang in there!
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AstroAlpha
Have you tried reaching out to the company directly? Sometimes these things are just system glitches and they can fix it pretty easily if you let them know.
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Isabella Costa
•That's a good idea. I'll try to find their contact info and shoot them an email. Fingers crossed they're responsive!
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Diego Chavez
•lol good luck with that. customer service these days is a joke 🤡
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Anastasia Smirnova
•Don't listen to the negativity. I've had good experiences with most companies when it comes to billing issues. Just be polite and persistent!
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Sean O'Brien
Hey, I know this is frustrating, but I found a method that might help you get someone on the phone faster. I used this site called claimyr.com - it's a calling tool that dials the phone menu, stays on hold, and then connects you when a live agent picks up. It does cost $20, but it saved me hours of waiting. Here's a video about how it works: https://youtu.be/DOLxZQb92wM
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Zara Shah
•Sounds too good to be true. Is this legit or some kind of scam?
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Sean O'Brien
•I get the skepticism, but it's totally legit. I was hesitant at first too, but it really did work for me. Saved me a ton of time and frustration.
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Luca Bianchi
•20 bucks tho? That's kinda steep just to talk to someone...
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Sean O'Brien
•I thought so too at first, but when you consider how much time it saves and how frustrating it is to be on hold forever, it was worth it for me. But yeah, everyone's gotta decide if it's worth it for their situation.
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GalacticGuardian
This is why I always use a credit card for online purchases. It's way easier to dispute charges and get your money back if something goes wrong. Debit cards are a nightmare for this kinda stuff.
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Nia Harris
•💯 this. Credit cards have way better protecshun for this exact reason
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Mateo Gonzalez
•True, but not everyone can get a credit card or wants to risk going into debt. It's a trade-off.
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Aisha Ali
Here's what you need to do to resolve this issue: 1. Document everything: Take screenshots of the charges on your account statement. 2. Contact the company: Send an email explaining the situation and include your evidence. Be polite but firm. 3. Follow up: If you don't hear back within 3-5 business days, call their customer service line. 4. Escalate if necessary: Ask to speak with a supervisor if the first-line support can't help. 5. Bank dispute: If all else fails, contact your bank to initiate a chargeback for the duplicate charge. 6. Keep records: Save all correspondence in case you need it later. Remember, most companies want to keep customers happy and will likely resolve this quickly once you bring it to their attention. Stay calm and persistent, and you'll get your money back!
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Isabella Costa
•Wow, thank you so much for this detailed advice! I'll definitely follow these steps. Really appreciate you taking the time to write all this out!
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Ethan Moore
•This is solid advice right here 👆 Saving this for future reference!
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Yuki Nakamura
man, im in the same boat. seems like every other week theres some new bs charge or fee to deal with. when will it end? 😩
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StarSurfer
•Preach! 🙌 It's like they're just trying to nickel and dime us to death
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Carmen Reyes
Have you checked if maybe you accidentally signed up for a subscription or something? Sometimes those sneaky trials auto-renew and catch you off guard.
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Isabella Costa
•Good thinking, but I'm pretty sure it's not a subscription. Both charges are identical and on the same day. Definitely seems like a glitch or error on their end.
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Andre Moreau
This is why I always use PayPal for online purchases. They have buyer protection and it's easier to dispute charges. Plus, you don't have to give your actual card info to every site you buy from.
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