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Same thing happened to me last month! I accidentally hit the callback request button twice and was freaking out about it. But yeah, 888-506-3112 is definitely the real EDD number - I've gotten several calls from them over the past few months. The agents are usually pretty understanding about duplicate requests too, so don't worry about it. The whole system is just clunky and it's easy to make mistakes like that. You're definitely not alone in this confusion! 😊
Oh wow, it's so reassuring to hear I'm not the only one who's done this! I was literally losing sleep over whether I'd somehow compromised my claim or created extra work for them. Thanks for confirming that number is legit - I've been so paranoid about scam calls lately that I almost didn't answer when they called back. The EDD system really needs a user-friendly overhaul, but at least we have this community to help each other navigate the chaos! 🙏
@Ava Martinez, you're totally fine! I had the exact same panic when I accidentally submitted multiple callback requests a couple months ago. That 888-506-3112 number is 100% legit - it's EDD's official callback line. I've gotten probably 6-7 calls from that number over the past year and they've all been real EDD agents. The system is honestly so clunky that these kinds of accidents happen all the time. The agents are used to it and won't give you any grief about duplicate requests. Your information is secure with them, so no need to stress! Just answer when they call and explain what happened - they'll sort it out quickly. We've all been there with the EDD confusion! 😊
This exact situation happened to me during my paternity leave! The stress is real when you see that unexpected payment hit your account. In my case, it turned out to be a combination of unused sick time being paid out AND a payroll lag - I had worked a few days into the new pay period before my leave officially started, so that payment was for those days. Here's what I learned: Document everything! Take screenshots of both payments, note the dates, and keep records of when your partner's leave officially started. When you call HR, ask them to send you an email explaining what the payment was for - this will protect you both if any questions come up later. Also, most companies have a "payroll inquiry" or "payroll dispute" process that's faster than going through general HR. If his company uses ADP, Paychex, or similar payroll services, they can usually track down payment details pretty quickly. You're doing the right thing by being proactive about this! Better to ask questions now than deal with potential payback situations later.
This is such helpful advice about documenting everything! I hadn't thought about asking for an email explanation from HR but that's really smart. We definitely want to have a paper trail in case there are any issues down the road. I'll make sure he gets everything in writing when he talks to them. Thanks for sharing your experience!
I went through this exact same panic when I was on PFL! Turned out my employer had a policy where they automatically pay out accrued sick time during family leave to supplement the EDD payments. The key thing is that EDD doesn't care about what your employer pays you - they only care that you're accurately reporting your work status on your certifications. Definitely start with HR like everyone else said. Ask them specifically: 1) What this payment is for, 2) If it's an error that needs to be corrected, and 3) Get their explanation in writing. Most likely it's either unused PTO being paid out, a payroll timing issue, or supplemental pay you didn't know about. The good news is that since PFL payments come directly from EDD and employer payments come from payroll, there's no automatic system flagging this as double-dipping. You're not in trouble as long as your partner has been honest on his benefit certifications!
This is so reassuring to read! I love that you broke down exactly what questions to ask HR - that's super helpful. We're definitely going to get everything in writing. It sounds like this kind of mix-up is way more common than I thought, which makes me feel a lot better about the whole situation. Thanks for taking the time to share your experience!
Just want to echo what everyone else is saying - calling first is definitely the right move! I went through this exact same thing about 6 months ago and I was absolutely panicking. Turned out it was just because I had moved and they needed to verify my new address. Here's what helped me get through it: - Call right at 8am when they open (seriously, this makes such a difference!) - Have everything ready: your notice, SSN, claim number, and a pen/paper - Ask them to explain what "change in claimant status" specifically means for YOUR case - Don't hang up until you're 100% clear on next steps The waiting on hold is brutal, but once you get someone, most of the reps are actually pretty helpful. And like others have said, if you do end up owing anything, they'll work with you on payments. You're being super smart by getting advice first instead of just mailing something back. That shows you're taking this seriously, which is exactly what you need to do. Try not to stress too much - you've got this! 💪
This is such reassuring advice! I'm dealing with my first notice like this and honestly was spiraling a bit, but reading everyone's experiences here is helping me realize this might not be as scary as I thought. The tip about calling right at 8am is something I keep seeing mentioned - I'm definitely setting my alarm for 7:55am tomorrow! 😅 Can I ask how long the whole process took for you once you called? Like from the initial call to getting everything resolved? I'm trying to plan my week around this since I know there might be follow-up calls or paperwork needed.
Oh wow, this thread is such a lifesaver! I'm in almost the exact same boat - got a similar notice yesterday and have been freaking out about it all night. Reading through everyone's experiences here is making me feel so much better about the whole situation. I'm definitely going to follow the advice about calling right at 8am tomorrow. Already set my alarm for 7:45am so I can have everything ready to go! One question though - should I have any specific questions ready beyond the ones people have mentioned? Like is there anything I should ask about potential impacts to future claims or benefits? Also, has anyone dealt with this while on maternity leave specifically? I'm wondering if that adds any extra complications to the process. Thanks to everyone who's shared their experiences - this community is amazing! 🙏
Hey! I'm new here but dealing with something similar and this thread has been incredibly helpful! For maternity leave specifically, you might want to ask if the status change affects your PFML benefits at all, and whether they need updated info about your leave dates or employer. I'd also ask about how this might impact any future benefit applications you might need to file. The maternity leave aspect shouldn't complicate things too much from what I understand, but it's definitely worth asking about directly. Good luck with your call tomorrow - you're being so proactive about this! 🤞
For anyone still struggling with this, I found that calling early in the morning (like 8 AM sharp) gives you the best chance of getting through without waiting forever. Also, make sure you have your Social Security number, employment history for the past 18 months, and any documentation about your family member's condition ready before you call. The representatives are actually pretty helpful once you get through - they can walk you through the calculation and give you a realistic timeline based on your specific situation.
This is super helpful advice! I never thought about calling right at 8 AM. I've been trying to call during lunch breaks and always get stuck on hold forever. Quick question - when you say employment history for the past 18 months, do you mean like pay stubs or just the basic info about where you worked? I want to make sure I have everything ready before I call.
Diego Mendoza
I got my notice of computation about 3 weeks ago and just wanted to share my timeline for anyone wondering what to expect! Here's how it went for me: Week 1: Got the notice, spent like 2 hours going through every detail with a magnifying glass lol. Found one small error with my employer's name but decided it wasn't worth appealing since the wages were correct. Week 2: Debit card arrived! Still no payments though. Started getting anxious and called like 50 times (couldn't get through obvs). Week 3: FINALLY got my first payment! It was actually for 2 weeks worth since I'd been certifying the whole time. So hang tight everyone - the notice really is a good sign that things are moving. The hardest part is just waiting it out after that. Make sure you keep certifying every 2 weeks even if you don't see payments right away! @Mateo Rodriguez - you should definitely be excited! Getting the notice means you're almost there 🎉
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Norah Quay
•This timeline is so reassuring! I'm literally in week 1 right now going through my notice with that same magnifying glass approach 😅 It's good to know that even with a small error you still got your payments on time. I found a tiny discrepancy with one of my job start dates but like you said, the wages look right so maybe I won't stress about it. Thanks for sharing your experience - it really helps to see what the actual timeline looks like from someone who just went through it!
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Benjamin Johnson
Thanks for posting this question! I'm actually in a similar situation - just got my notice of computation yesterday and was feeling the same mix of excitement and anxiety. Reading through all these responses has been super helpful, especially the timeline that @Diego Mendoza shared. It's reassuring to know that getting the notice really is a positive step forward and that I should expect to wait a few more weeks for actual payments. I'm definitely going to follow everyone's advice about reviewing everything carefully - better safe than sorry! Has anyone here had experience with appealing errors on the notice? Just wondering how complicated that process is in case I find any issues.
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