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Has anyone heard about the new policy changes? I heard they're supposed to speed up processing times, but idk if it's actually helping.
Ive been in the same boat for weeks now. its so stressful not knowing whats going on with your claim. sending good vibes your way, hope we both get answers soon! 🙏
PRO TIP: When you finally get through to someone, ask them for a direct extension or callback number. Some reps will give you one, and it can save you hours of hold time for future calls.
have u tried faxing them? I know it sounds old school but I've heard it can sometimes get faster responses than calling or emailing.
Genevieve Cavalier
OP, make sure you and your wife didn't accidentally apply for the same type of leave. That can cause delays.
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Ethan Scott
Anyone else notice how the wait times have gotten worse since covid? It's like they never staffed back up 🙄
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Lola Perez
•For real tho. You'd think they'd have figured it out by now 🤦♂️
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