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Anyone else feel like the whole system is designed to make us give up? It's like they're hoping we'll just go away if they ignore us long enough.
Hey OP, quick question - when exactly did you submit the additional docs? And what type of documents were they? Sometimes certain types take longer to process.
I submitted them about 10 days ago. It was mostly medical certification stuff from my doctor. Does that usually take longer?
idk if this helps but I've heard some ppl have luck contacting EDD through social media. Like, tweeting at them or messaging on FB. Might be worth a shot if nothing else is working
Hey, I found a way to get someone on the phone quickly. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/DOLxZQb92wM
$20 just to talk to someone? That's ridiculous. The system is so broken 🤡
I get it, but when you factor in the time saved and stress avoided, it's worth it for me. To each their own tho!
Here's what you need to do: 1. First, try to recall any possible answers you might have used. Common ones include your mother's maiden name, first pet's name, or the street you grew up on. 2. If that doesn't work, check your email. Sometimes companies send a confirmation email when you set up security questions, and you might have that stored somewhere. 3. Look for any physical notes or digital files where you might have written down the answer. 4. If all else fails, you'll need to contact customer support. Be prepared with: - Your account information - Proof of identity (they might ask for this) - Any other relevant account details 5. When you do get it reset, consider using a password manager in the future. They can store not just passwords, but also answers to security questions. Remember, security questions are becoming less common because of issues like this. Many companies are moving towards two-factor authentication instead, which is generally more secure and user-friendly. Good luck!
Wow, thanks for the detailed response! This is super helpful. I'll work through these steps and see where I get. Really appreciate it! 💯
Mateo Perez
have u tried going to the office in person? sometimes face-to-face works better
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Aisha Rahman
•Most offices are still closed or appointment-only due to covid. Check their website first!
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CosmicCrusader
I'm telling you, it's all a conspiracy. They don't want us to get our money. Wake up sheeple! 👀
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Ethan Brown
•Oh great, here come the tinfoil hats 🙄
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