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This happened to me last year. Turns out they needed additional verification and the letter got lost in the mail. Definitely try calling if you can!
Speaking to a supervisor might help, but getting to one is like finding a unicorn 🦄 Took me 3 weeks of calling to finally reach someone who could actually help.
You can still file for PFL baby bonding! You have 12 months from your child's birth to claim those 8 weeks of benefits. File the DE2508 immediately through your SDI Online account. As for your pregnancy disability portion, that's the more urgent issue since the timeframe is more limited. Definitely try calling Kaiser's disability department first (their number should be on your paperwork) to verify they properly certified your claim. Then use one of the methods suggested above to reach EDD directly about the SDI portion. Keep us updated on your progress!
I just filed the DE2508 for baby bonding and called Kaiser's disability department. They confirmed they submitted everything on their end for the disability portion back in March! So frustrating that EDD seems to have just lost it or something. I'm going to try Claimyr tomorrow to speak with someone directly. Thank you all for your help - I'll update once I get this resolved!
My sister just went through this whole mess with her baby bonding. She said what fixed it was speaking with a tier 2 specialist, not just the regular reps. Apparently if you do get through, you should immediately ask to be transferred to a tier 2 specialist who can actually see and fix stuck claims. The regular reps can only see basic info and just tell you to wait.
After reading all these comments, I'm pretty sure your issue is the transition from pregnancy disability to baby bonding. I had the exact same problem in 2024. The good news is that once they fix it, you'll get all your backpay in one lump sum. Make sure when you do get through to someone that you specifically mention this is a "transition claim issue between SDI and PFL for baby bonding" - using those exact terms helped me get the right assistance.
I just used Claimyr and finally got through! You were 100% right - it was a transition issue. My pregnancy disability claim hadn't fully closed in their system even though it showed "Closed" on my end. The specialist fixed it while I was on the phone and said I should receive all back payments within 3-5 business days. Such a relief! Thank you everyone for your help!
Zara Shah
have u tried faxing them? sounds old school but sometimes it works lol
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Luca Bianchi
•omg what year is it? 1995? 🤣
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Zara Shah
•ikr? but I swear it worked for my cousin. worth a shot 🤷♀️
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GalacticGuardian
Unpopular opinion: maybe try going to an EDD office in person? I know it's a hassle, but sometimes face-to-face works better than phone or online.
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Nia Harris
•This! I did this and got my issue resolved in one day after weeks of nothing.
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