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Sending good vibes your way, OP! Dealing with EDD can be a nightmare, but don't let it get you down. You got this! 💪
Hey Anastasia! I went through this exact same thing last month. The key is to stay calm and be super organized when you call. Have your claim number, SSN, and the correct return-to-work date written down before you dial. Also bring any documentation that supports the correct date (like a doctor's note or employer letter). One thing that really helped me was calling the technical support line instead of the regular claims line - sometimes they're less busy. The number is 1-800-300-5616. When you get through, be polite but firm about needing the correction made immediately. Also, ask them to send you a confirmation letter or email with the changes. That way you have proof if anything gets messed up later. Good luck! 🤞
have u tried faxing them? i know it sounds old school but sometimes it works when nothing else does lol
I went through this exact same issue a few months ago! Here's what worked for me: I ended up going to the EDD website and creating an online account (if you don't have one already). From there, I was able to access most of the forms I needed digitally. Also, try calling first thing in the morning around 8am - I had better luck getting through then. If the PFL form specifically isn't available online, you can also try visiting your local EDD office with your ID and any documentation about your claim. Hope this helps and you get it sorted out soon! 🤞
Does anyone know if contacting our local representatives can help speed things up? I'm getting desperate here.
I'm in a similar situation - submitted my PFL claim 5 weeks ago and still nothing. The uncertainty is killing me! I tried calling last week but was on hold for 2 hours before giving up. Really appreciate everyone sharing their experiences here. @Grace Johnson, have you tried calling yet or are you still waiting it out? I'm debating whether to keep trying to get through or just wait a bit longer.
Oof, been there done that. It's a pain but fixable. Just be prepared for a lot of waiting and explaining. The EDD folks I talked to were actually pretty understanding once I got through.
Hey @Caden Turner, I actually had this exact same issue a few months back! Super stressful but totally fixable. What worked for me was calling the EDD customer service line first thing in the morning (like 8 AM sharp) and explaining that I accidentally submitted the wrong claim type. The rep was able to cancel my PFL claim and help me make sure my CASDI was processed correctly. It took about 2 weeks to get everything sorted out, but no major issues. Just make sure you have all your documentation ready when you call - they'll ask for your claim number and details about why you need the change. You got this! 💪
Aisha Rahman
LPT: Take screenshots of everything you do on the unemployment website. It's saved my butt more than once when they claimed I didn't do something I know I did.
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Ethan Wilson
•This is solid advice. I learned it the hard way after a mix-up that took weeks to resolve. Document EVERYTHING.
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Lauren Johnson
Hey Malik! I just went through this same process last week. One thing to keep in mind - if you're switching because you think checks are faster, they're actually usually slower than the debit card. The debit card loads pretty much instantly once your payment is processed, but checks can take 3-5 business days to arrive by mail, plus processing time. Just want to make sure you're not expecting it to speed things up! But if you have other reasons for wanting checks (like avoiding debit card fees), then definitely go for it. The process Isabella described is spot on.
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