Just as a follow-up for anyone reading this thread later - if you're still struggling to get through on the phone for PFL issues, please consider trying Claimyr. Not everyone has the luxury of being able to call 10+ times at 8am (especially with a newborn's unpredictable schedule). Their service saved me hours of frustration with my recent claim, and I've recommended it to everyone in my mom's group who's dealing with EDD issues.

Wow, what a journey! So glad you finally got through and got it resolved. Reading through this whole thread really highlights how broken the EDD system is - it's absolutely insane that new parents have to go through this much stress just to get benefits they're legally entitled to. The fact that your claim was stuck on "pending documentation verification" for weeks when everything was already uploaded is exactly the kind of systemic issue that needs to be fixed. Thanks for sharing your experience and the step-by-step process - this will definitely help other parents in the same situation. Enjoy your bonding time with your little one! 👶

If all else fails, you might need to go to an EDD office in person. Its a pain, but sometimes face-to-face is the only way to get things sorted with these bureaucratic nightmares.

I went through this exact same nightmare last month! Here's what finally worked for me: I called the main EDD number at 8am sharp (1-800-300-5616) and kept pressing 1-2-1 to get to a live person. When I got through, I explained I was locked out of both password and security question. The agent was able to verify my identity using my SSN, birthdate, and some info from my last claim. They reset everything on the spot and walked me through setting up new security questions. The whole call took about 45 minutes once I got through. Don't give up - it's definitely fixable! 💪

Hey OP, hang in there! I know it feels hopeless rn but you'll get through this. Sending good vibes your way! ❤️

I went through something similar last year and it was incredibly frustrating! Here's what worked for me: 1. **Request your claim details in writing** - Send a formal request to EDD asking for the specific reason for disqualification. They're required to provide this. 2. **Check your UI Online account thoroughly** - Sometimes the reason is buried in the "Claim History" or "Messages" section that's easy to miss. 3. **File an appeal ASAP** - Even if you don't know the exact reason yet, you only have 30 days from the notice date. You can always provide more details later. 4. **Keep a detailed log** - Write down every phone call, every document you send, every interaction. This saved me during my appeal hearing. The most common reasons I've seen in this community are work separation issues (like they think you quit voluntarily) or not meeting the wage requirements. Don't lose hope - many people successfully overturn these decisions once they get their day in court! Feel free to DM me if you need help navigating the appeal process. We've all been there! 💪

Update: My online portal finally updated this morning - 4 days after the deposit hit my account! Shows as "paid" now with the correct amount. Thanks everyone for your help and reassurance. Seems like this delay is totally normal even if it's annoying!

Glad you got it sorted out! This is such a common source of stress for new parents dealing with EDD. For anyone else reading this thread - another tip is to take screenshots of your bank deposits when they arrive, just in case there are ever any discrepancies later. EDD's record-keeping isn't always perfect, so having your own documentation can save you headaches down the road. Enjoy your bonding time with your little one!

That's really good to know, thank you! I might try that tomorrow if I still can't get through on the regular number. At this point, I just need to talk to someone who can tell me what's happening with my claim.

I went through this exact situation last summer when I was pregnant with my second child! The identity verification process was incredibly stressful, especially when you're already dealing with pregnancy symptoms and financial pressure. In my case, it took about 16 business days from when I mailed my documents until I received my first payment. One thing that helped me was calling first thing in the morning (like 8:01 AM) - the hold times were shorter then. When I finally got through, the representative told me that including a brief letter explaining your urgent situation (upcoming due date, financial hardship) can sometimes help prioritize your claim. Also, make sure you keep copies of everything you send and consider getting delivery confirmation for any future correspondence. The peace of mind is worth the extra cost when you're this close to delivery. Wishing you the best with your claim and your upcoming arrival!