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Have you tried submitting a new claim? I know it sounds counterintuitive, but sometimes their system glitches and "loses" claims. A friend of mine had the same issue - submitted in January, nothing for months, then submitted a fresh claim in April and suddenly both claims showed up and got processed within 2 weeks. Might be worth a shot while you're also trying the other suggestions here. Make sure to mention in any correspondence that this is a resubmission due to the original claim disappearing from their system.
Just went through this whole process. My advice? Document EVERYTHING. Every call, every letter, every form you submit. It'll save you so much headache later if there are any issues.
As someone who just went through this process a few months ago, I wanted to add a couple things that really helped me: 1. When filling out the disability begin date, use the date your doctor gives you in writing - don't guess! Mine was different than I expected. 2. For the occupation section, be specific about your actual job duties, not just your title. It can affect your benefit amount. 3. Submit your application as soon as possible - there's usually a waiting period before benefits kick in. Also, @Jamal Wilson - make sure you have your doctor fill out their part of the form completely. That was the biggest delay for me because I had to go back and get missing info. Good luck with everything! 🍀
I'm in the same boat, OP. It's so stressful. Sending good vibes your way. We'll get through this somehow!
I went through something similar last year. Another option is to visit your local EDD office in person if you can - sometimes they can print documents on the spot that you can't get online or over the phone. Also, check if your employer's HR department can help expedite this process from their end, since they might have direct contacts at EDD. The whole system is frustrating but don't lose hope! Keep all your records and confirmation numbers from any interactions you have.
my brother went through something similar andhis company HR person had to talk to edd and explain the difference between there benefit and the state one. took like 3 weeks but he got his money eventually. red tape everywhere with these programs lol
The red tape is unbelievable! Glad your brother got it resolved eventually. Based on everyone's suggestions, we're attacking this from multiple angles now - Claimyr to reach an agent directly, HR involvement, and more detailed documentation. Fingers crossed one of these approaches works!
This is such a frustrating situation but you're definitely not alone! I went through something very similar with my wife's maternity leave last year. The issue seems to be that EDD's system automatically flags any employer payment during leave as "wage continuation" even when it's clearly just a supplement. One thing that really helped us was having the employer submit a "Employer Wage Statement" form directly to EDD (I think it's form DE 8714). This form specifically clarifies whether they're providing continuation vs supplementation. Most HR departments don't know about this form but it exists specifically for these situations. Also, if you haven't already, make sure you're documenting everything - dates of calls, reference numbers, names of anyone you speak with. If this drags on much longer, you might want to consider filing a complaint with the California Department of Fair Employment and Housing since denying valid PFL claims can be discriminatory. The $1,300 is significant money especially with a new baby. Don't give up - these cases usually get resolved once the right person at EDD actually looks at the documentation properly. Keep us posted on how it goes!
Connor Murphy
Based on everything in this thread, you should definitely call EDD ASAP about that gap between your SDI and PFL. That's not normal and you could be missing out on benefits. When I called about my issue, the rep was able to fix the dates and issue backpay for the missing weeks. Don't wait on this one - the longer you wait, the harder it can be to get retroactive benefits approved.
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Sofia Rodriguez
•Thank you everyone for the advice! I'm definitely calling first thing tomorrow morning. I'll try regular calling first, but if I can't get through, I might try that Claimyr service since several of you mentioned it worked. I'll update after I hopefully get this sorted out!
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Connor Rupert
Good luck with your call tomorrow! Just wanted to add - when you call, have your SSN, claim number (if you have one), and the exact dates of your SDI claim ready. They'll ask for all of this upfront. Also, if the first rep can't help with the date issue, politely ask to speak to a supervisor or specialist who handles SDI-to-PFL transitions. Sometimes the first-level reps don't have access to make those kinds of adjustments. And definitely get that claim number for your call like StarGazer101 mentioned - it's your proof that you contacted them about the issue. Hope you get those missing weeks sorted out!
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Samantha Johnson
•This is such great advice! I'm new to navigating EDD and didn't even know there were different levels of reps or that I could ask for a supervisor. Really appreciate everyone sharing their experiences here - it's way more helpful than anything I could find on the official EDD website. Definitely taking notes on all these tips for when I have to deal with this system myself someday!
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