System Exception Error When Accessing Account - Any Solutions?

Ugh, I've been dealing with the same issue for days now! It's so frustrating. Have you tried clearing your browser cache and cookies? That sometimes helps with these weird glitches.

I had this problem last month. It turned out to be a server-side issue on their end. I just waited it out for a couple of days and then it magically started working again. Super annoying tho!

Have you tried using a different browser or device? Sometimes these errors can be browser-specific. Also, make sure your system time is set correctly - I've seen that cause weird issues before.

Guys, I found a way to actually get someone on the phone about this! I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Check out this video for more info: https://youtu.be/1X-mEsLtbmQ

Here's what I've learned about this error after dealing with it multiple times: 1. It's usually a temporary issue on their end. Give it a few hours or try again the next day. 2. If it persists, try these steps: - Clear your browser cache and cookies - Use a different browser or device - Check your internet connection - Make sure your system time is correct 3. If none of that works, it might be an account-specific problem. You'll need to contact customer support. 4. Keep a record of when you see this error. If it happens frequently, report it to them. 5. Sometimes, using incognito/private browsing mode can help. Hope this helps someone! Let me know if you have any questions.

am i the only 1 who thinks its crazy we have to jump through all these hoops just to access our own accounts? the whole system needs an overhaul smh

Has anyone tried contacting them on social media? Sometimes that gets a faster response than calling or emailing.

I'm in the same boat. been trying to access my account for a week now. this is getting rediculous!

I've been having this exact same error for the past 3 days! It's so frustrating because I need to check my claim status urgently. I tried most of the suggestions here - cleared cache, tried different browsers (Chrome, Safari, Firefox), even tried on my phone and tablet. Nothing works! The error message is identical to what you described. I'm starting to think it might be an issue with certain accounts or maybe they're doing some kind of system maintenance? Has anyone found a definitive solution yet?

I've been dealing with this same error for about 5 days now! It's incredibly frustrating because I have time-sensitive disability paperwork that needs to be submitted. I've tried everything mentioned here - different browsers, clearing cache, incognito mode, different devices, even checked my system time. Nothing works! The error message is exactly the same. I'm starting to wonder if this is affecting people with certain types of accounts or claims? Has anyone noticed any patterns? Like are we all disability claimants or is this happening across all EDD services? I'm definitely going to try calling them but based on what others are saying, it sounds like a nightmare to get through.