EDD requesting supplemental certificate after medical update - confused about SDI process
Has anyone else had issues with EDD requesting a supplemental certificate after already submitting updated medical info? I'm so confused. My doctor sent in my new return to work date and medical information update. The EDD website showed they received it, but then they sent me a message saying they need a supplemental certificate. Shouldn't that have been included in the medical update? This is so frustrating!
46 comments
Tom Maxon
I found a way to solve EDD supplemental certificate confusion, watch this: https://www.youtube.com/watch?v=L3GUEjiM5DU
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Dylan Mitchell
I understand this may be overwhelming, especially with EDD's convoluted processes. It's crucial to understand that the supplemental certificate is specifically required for ongoing verification of your eligibility for benefits. The DE 2525XX form is typically the one they're looking for in such cases. While EDD's protocols can be frustrating, understanding the requirements for documentation can prevent delays in processing your claims. It's beneficial to have your doctor fill out this specific form as soon as possible to streamline the process. Also, engaging services like Claimyr could be a worthwhile investment if you're struggling to reach EDD by phone. However, ensure you're comfortable with the fee before proceeding. Lastly, keeping detailed records of all interactions with EDD can safeguard against miscommunications or lost paperwork. Always advocate for yourself within these systems and don't hesitate to seek help from external sources like local representatives if needed.
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Mateo Rodriguez
Have you tried contacting your local assembly member's office? They can sometimes help speed things up with EDD. Worth a shot!
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Freya Johansen
•I didn't even know that was an option. How do I find my assembly member?
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Mateo Rodriguez
•Just google "[your city] assembly member". They usually have a contact form for constituent services on their website.
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Aisha Hussain
•Assembly members can sometimes cut through bureaucratic red tape. Definitely worth a try!
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Diego Mendoza
I had a similar experience! It's like they don't even look at what you've already submitted. Have you tried calling them to clarify? Good luck getting through tho 🙄
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Freya Johansen
•I haven't tried calling yet. The thought of being on hold for hours makes me wanna cry 😭
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Anastasia Romanov
•Pro tip: call right when they open. Sometimes you can get through faster!
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StellarSurfer
•Alternatively, try calling during non-peak hours. Maybe during lunch breaks or late afternoons.
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NeonNomad
have u tried faxing the docs? sometimes that works better than online submission. old school but effective 📠
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Fatima Al-Hashemi
•Faxing can sometimes bypass digital errors. A bit old-fashioned, but if it works, it works!
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QuantumQuest
I found a way to actually get someone on the phone at EDD. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ
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Jamal Anderson
•Sounds sketchy. Is it legit?
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QuantumQuest
•Totally legit. I was skeptical too, but it saved me hours of hold time. Worth every penny imo.
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Mei Zhang
•$20 to skip the hold time? Sign me up! How long did it take to get through?
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QuantumQuest
•It took about 45 minutes for me, but I've heard it can vary. Still way better than being on hold all day!
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Liam McGuire
•Claimyr seems like a viable option for those who value their time over the $20 fee.
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GalacticGladiator
Okay, let me break this down for you because I've been through this rodeo before: 1. The medical update your doctor sent is probably the general medical info EDD needs. 2. The supplemental certificate they're asking for is likely the DE 2525XX form. This is specifically for ongoing eligibility for disability benefits. 3. Your doctor needs to fill out this form separately. It's annoying, but that's how EDD works. 4. Call your doctor's office and ask them to fill out the DE 2525XX form. Make sure they know it's different from what they already sent. 5. Once you get the form, submit it to EDD ASAP. You can usually do this online through your EDD account. 6. Keep ALL your paperwork and correspondence. EDD is notorious for "losing" things. 7. If you don't hear back within a week of submitting the form, start calling EDD. Yes, it sucks, but persistence is key. Remember, you're not alone in this. The system is frustrating, but hang in there!
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Freya Johansen
•Wow, thank you so much for this detailed explanation! This is super helpful. I'll call my doctor tomorrow.
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Ethan Brown
•This guy EDDs 👆
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Yuki Yamamoto
•MVP right here! Wish I had this info when I was dealing with my claim last year.
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Carmen Ruiz
•Absolutely, sometimes the process can be complicated, but breaking it down step-by-step makes it manageable.
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Andre Lefebvre
lol welcome to the wonderful world of EDD where nothing makes sense and the rules are made up 🤡
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Zoe Dimitriou
•Haha, right? It's like they have a new set of rules every week!
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Luca Greco
Ive been in the same boat, friend. EDD is a mess rn. Took me 3 months to get my claim sorted. Hang in there!
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Nia Thompson
•Three months? Yikes, that's a long time. I hope mine gets sorted sooner.
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Sean Kelly
The supplemental certificate is different from the regular medical update. It's stupid, but they use it to verify ongoing eligibility. Your doctor needs to fill out a specific form for this.
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Freya Johansen
•Seriously? That's so annoying. Do you know which form it is?
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Sean Kelly
•I think it's the DE 2525XX form, but double-check on the EDD website to be sure.
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Zara Malik
•Yes, it's always good to double-check because EDD frequently updates their forms and requirements.
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Amara Eze
This is why I always say document EVERYTHING when dealing with EDD. Screenshot confirmations, save emails, write down who you talked to and when. It's saved my butt more than once.
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Giovanni Ricci
•Yes, organization is key. In a system prone to errors, having detailed records can save you time and headaches.
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Omar Fawzi
Ugh, classic EDD bureaucracy. They always find a way to make things more complicated than they need to be. I've been dealing with them for months and it's always one thing after another.
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Chloe Wilson
•Tell me about it. It feels like they need a special department just to handle all their internal chaos!
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Connor Byrne
I'm going through the exact same thing right now! It's so frustrating when you think you've done everything right and then they ask for more paperwork. From reading through these comments, it sounds like the DE 2525XX form is what they're looking for. I'm definitely going to try calling my doctor tomorrow to get that sorted out. Thanks everyone for sharing your experiences - it really helps to know I'm not alone in this mess!
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Layla Mendes
•Right there with you! It's such a relief to find this thread and realize we're all dealing with the same bureaucratic nightmare. The DE 2525XX form tip from everyone here is gold - I had no idea that was a separate thing from the regular medical update. Going to call my doctor's office first thing in the morning too. Fingers crossed we both get this sorted out quickly! 🤞
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Andre Dubois
I went through this exact same situation a few months ago and it was so confusing! What helped me was realizing that EDD treats the "medical update" and "supplemental certificate" as two completely different things, even though logically they should be the same. The medical update is just updating your existing info, but the supplemental certificate (usually the DE 2525XX form) is specifically for them to verify you're still eligible for benefits. It's redundant and annoying, but that's just how their system works. I'd recommend calling your doctor's office and specifically asking for the DE 2525XX form to be filled out. When I called mine, they were like "didn't we just send medical info?" and I had to explain it was a different form. Once I got that submitted, my claim moved forward pretty quickly. Hang in there - you're almost through this bureaucratic maze!
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Amina Diop
•This is such a helpful explanation! It's ridiculous that they treat these as separate things when they're basically asking for the same information. I'm definitely going to use your approach of specifically mentioning the DE 2525XX form when I call my doctor's office - that way there's no confusion about what exactly they need to fill out. Thanks for sharing your experience and giving me hope that this will actually get resolved once I jump through this particular hoop! 🙏
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Mei Wong
I'm dealing with this exact same issue right now! It's so frustrating when you submit everything they ask for and then they come back asking for something else. From what I'm reading in these comments, it sounds like the supplemental certificate (DE 2525XX form) is a completely separate thing from the medical update, even though they're asking for basically the same information. I guess EDD just loves their bureaucratic hoops! I'm going to call my doctor's office tomorrow and specifically ask for the DE 2525XX form. Hopefully that gets this mess sorted out. Thanks to everyone who shared their experiences - it really helps to know there's a path forward through this chaos!
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CosmicVoyager
•I'm in the exact same boat! Just got the supplemental certificate request yesterday after my doctor already submitted updated medical info last week. It's like they have completely separate departments that don't talk to each other. Reading through all these comments has been a lifesaver - I had no clue about the DE 2525XX form being different from the regular medical update. Going to call my doctor's office first thing Monday morning and specifically mention that form number. Fingers crossed we can all get through this bureaucratic mess soon! Thanks for posting - sometimes it just helps to know you're not going crazy and this really is as confusing as it seems.
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Omar Zaki
I'm going through the exact same thing right now! Just got a request for a supplemental certificate even though my doctor already submitted updated medical information two weeks ago. Reading through all these comments has been incredibly helpful - I had no idea the DE 2525XX form was separate from the regular medical update. It's so frustrating that EDD treats these as completely different things when they're essentially asking for the same information! I'm definitely going to call my doctor's office tomorrow and specifically mention the DE 2525XX form so there's no confusion. Thanks to everyone who shared their experiences - it really helps to know there's a clear path forward through this bureaucratic maze. Hopefully we can all get our claims sorted out soon!
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Mateo Hernandez
•I'm dealing with this exact same nightmare too! Just submitted my medical update last week thinking I was all set, then boom - supplemental certificate request shows up in my inbox. It's like EDD has a special talent for making simple things impossibly complicated. The DE 2525XX form tip from everyone here is a game changer - I honestly thought my doctor's medical update would cover everything. Going to call them tomorrow morning and make sure I mention that specific form number so we're all on the same page. This whole process is exhausting but at least we're all figuring it out together!
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Logan Scott
I'm dealing with the exact same frustration right now! Got the supplemental certificate request yesterday even though my doctor already sent in updated medical info last month. This thread has been a lifesaver - I had no clue about the DE 2525XX form being separate from regular medical updates. It's insane that EDD treats these as different things when they're basically the same information! Planning to call my doctor's office tomorrow and specifically ask for the DE 2525XX form. Really appreciate everyone sharing their experiences here - makes me feel less crazy knowing this system is genuinely as confusing as it seems. Hopefully we can all get through this bureaucratic nightmare soon!
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Daniel Price
•You're definitely not going crazy - this system is genuinely that confusing! I just went through this same runaround last month and it's so validating to see everyone having the exact same experience. The DE 2525XX form thing is such a helpful tip that I wish I'd known earlier. When you call your doctor's office, you might also want to ask them to put a note in your file about EDD requiring this specific form, because apparently a lot of medical offices aren't familiar with the distinction either. It's like EDD created this whole separate bureaucratic universe that even healthcare providers have to learn to navigate. Hang in there - once you get that form submitted, things should move along much faster!
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Chloe Harris
I'm going through this exact same situation right now! Just got hit with the supplemental certificate request after my doctor already submitted medical updates two weeks ago. Reading through all these comments has been such a relief - I had no idea the DE 2525XX form was a completely separate requirement from the regular medical update. It's absolutely mind-boggling that EDD treats these as different things when they're essentially asking for the same medical information! I'm calling my doctor's office first thing tomorrow to specifically request the DE 2525XX form. Thank you to everyone who shared their experiences and especially those who broke down the step-by-step process - it really helps to know there's a clear path through this bureaucratic maze. Sometimes you just need to hear from others that yes, this system really is as confusing and frustrating as it seems!
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