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Freya Johansen

EDD requesting supplemental certificate after medical update - confused about SDI process

Has anyone else had issues with EDD requesting a supplemental certificate after already submitting updated medical info? I'm so confused. My doctor sent in my new return to work date and medical information update. The EDD website showed they received it, but then they sent me a message saying they need a supplemental certificate. Shouldn't that have been included in the medical update? This is so frustrating!

I found a way to solve EDD supplemental certificate confusion, watch this: https://www.youtube.com/watch?v=L3GUEjiM5DU

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I understand this may be overwhelming, especially with EDD's convoluted processes. It's crucial to understand that the supplemental certificate is specifically required for ongoing verification of your eligibility for benefits. The DE 2525XX form is typically the one they're looking for in such cases. While EDD's protocols can be frustrating, understanding the requirements for documentation can prevent delays in processing your claims. It's beneficial to have your doctor fill out this specific form as soon as possible to streamline the process. Also, engaging services like Claimyr could be a worthwhile investment if you're struggling to reach EDD by phone. However, ensure you're comfortable with the fee before proceeding. Lastly, keeping detailed records of all interactions with EDD can safeguard against miscommunications or lost paperwork. Always advocate for yourself within these systems and don't hesitate to seek help from external sources like local representatives if needed.

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Have you tried contacting your local assembly member's office? They can sometimes help speed things up with EDD. Worth a shot!

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I didn't even know that was an option. How do I find my assembly member?

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Just google "[your city] assembly member". They usually have a contact form for constituent services on their website.

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Assembly members can sometimes cut through bureaucratic red tape. Definitely worth a try!

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I had a similar experience! It's like they don't even look at what you've already submitted. Have you tried calling them to clarify? Good luck getting through tho 🙄

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I haven't tried calling yet. The thought of being on hold for hours makes me wanna cry 😭

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Pro tip: call right when they open. Sometimes you can get through faster!

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Alternatively, try calling during non-peak hours. Maybe during lunch breaks or late afternoons.

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have u tried faxing the docs? sometimes that works better than online submission. old school but effective 📠

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Faxing can sometimes bypass digital errors. A bit old-fashioned, but if it works, it works!

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I found a way to actually get someone on the phone at EDD. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds sketchy. Is it legit?

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Totally legit. I was skeptical too, but it saved me hours of hold time. Worth every penny imo.

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$20 to skip the hold time? Sign me up! How long did it take to get through?

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It took about 45 minutes for me, but I've heard it can vary. Still way better than being on hold all day!

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Claimyr seems like a viable option for those who value their time over the $20 fee.

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Okay, let me break this down for you because I've been through this rodeo before: 1. The medical update your doctor sent is probably the general medical info EDD needs. 2. The supplemental certificate they're asking for is likely the DE 2525XX form. This is specifically for ongoing eligibility for disability benefits. 3. Your doctor needs to fill out this form separately. It's annoying, but that's how EDD works. 4. Call your doctor's office and ask them to fill out the DE 2525XX form. Make sure they know it's different from what they already sent. 5. Once you get the form, submit it to EDD ASAP. You can usually do this online through your EDD account. 6. Keep ALL your paperwork and correspondence. EDD is notorious for "losing" things. 7. If you don't hear back within a week of submitting the form, start calling EDD. Yes, it sucks, but persistence is key. Remember, you're not alone in this. The system is frustrating, but hang in there!

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Wow, thank you so much for this detailed explanation! This is super helpful. I'll call my doctor tomorrow.

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This guy EDDs 👆

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MVP right here! Wish I had this info when I was dealing with my claim last year.

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Absolutely, sometimes the process can be complicated, but breaking it down step-by-step makes it manageable.

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lol welcome to the wonderful world of EDD where nothing makes sense and the rules are made up 🤡

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Haha, right? It's like they have a new set of rules every week!

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Ive been in the same boat, friend. EDD is a mess rn. Took me 3 months to get my claim sorted. Hang in there!

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Three months? Yikes, that's a long time. I hope mine gets sorted sooner.

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The supplemental certificate is different from the regular medical update. It's stupid, but they use it to verify ongoing eligibility. Your doctor needs to fill out a specific form for this.

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Seriously? That's so annoying. Do you know which form it is?

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I think it's the DE 2525XX form, but double-check on the EDD website to be sure.

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Yes, it's always good to double-check because EDD frequently updates their forms and requirements.

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This is why I always say document EVERYTHING when dealing with EDD. Screenshot confirmations, save emails, write down who you talked to and when. It's saved my butt more than once.

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Yes, organization is key. In a system prone to errors, having detailed records can save you time and headaches.

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Ugh, classic EDD bureaucracy. They always find a way to make things more complicated than they need to be. I've been dealing with them for months and it's always one thing after another.

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Tell me about it. It feels like they need a special department just to handle all their internal chaos!

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I'm going through the exact same thing right now! It's so frustrating when you think you've done everything right and then they ask for more paperwork. From reading through these comments, it sounds like the DE 2525XX form is what they're looking for. I'm definitely going to try calling my doctor tomorrow to get that sorted out. Thanks everyone for sharing your experiences - it really helps to know I'm not alone in this mess!

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Right there with you! It's such a relief to find this thread and realize we're all dealing with the same bureaucratic nightmare. The DE 2525XX form tip from everyone here is gold - I had no idea that was a separate thing from the regular medical update. Going to call my doctor's office first thing in the morning too. Fingers crossed we both get this sorted out quickly! 🤞

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I went through this exact same situation a few months ago and it was so confusing! What helped me was realizing that EDD treats the "medical update" and "supplemental certificate" as two completely different things, even though logically they should be the same. The medical update is just updating your existing info, but the supplemental certificate (usually the DE 2525XX form) is specifically for them to verify you're still eligible for benefits. It's redundant and annoying, but that's just how their system works. I'd recommend calling your doctor's office and specifically asking for the DE 2525XX form to be filled out. When I called mine, they were like "didn't we just send medical info?" and I had to explain it was a different form. Once I got that submitted, my claim moved forward pretty quickly. Hang in there - you're almost through this bureaucratic maze!

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This is such a helpful explanation! It's ridiculous that they treat these as separate things when they're basically asking for the same information. I'm definitely going to use your approach of specifically mentioning the DE 2525XX form when I call my doctor's office - that way there's no confusion about what exactly they need to fill out. Thanks for sharing your experience and giving me hope that this will actually get resolved once I jump through this particular hoop! 🙏

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I'm dealing with this exact same issue right now! It's so frustrating when you submit everything they ask for and then they come back asking for something else. From what I'm reading in these comments, it sounds like the supplemental certificate (DE 2525XX form) is a completely separate thing from the medical update, even though they're asking for basically the same information. I guess EDD just loves their bureaucratic hoops! I'm going to call my doctor's office tomorrow and specifically ask for the DE 2525XX form. Hopefully that gets this mess sorted out. Thanks to everyone who shared their experiences - it really helps to know there's a path forward through this chaos!

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I'm in the exact same boat! Just got the supplemental certificate request yesterday after my doctor already submitted updated medical info last week. It's like they have completely separate departments that don't talk to each other. Reading through all these comments has been a lifesaver - I had no clue about the DE 2525XX form being different from the regular medical update. Going to call my doctor's office first thing Monday morning and specifically mention that form number. Fingers crossed we can all get through this bureaucratic mess soon! Thanks for posting - sometimes it just helps to know you're not going crazy and this really is as confusing as it seems.

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I'm going through the exact same thing right now! Just got a request for a supplemental certificate even though my doctor already submitted updated medical information two weeks ago. Reading through all these comments has been incredibly helpful - I had no idea the DE 2525XX form was separate from the regular medical update. It's so frustrating that EDD treats these as completely different things when they're essentially asking for the same information! I'm definitely going to call my doctor's office tomorrow and specifically mention the DE 2525XX form so there's no confusion. Thanks to everyone who shared their experiences - it really helps to know there's a clear path forward through this bureaucratic maze. Hopefully we can all get our claims sorted out soon!

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I'm dealing with this exact same nightmare too! Just submitted my medical update last week thinking I was all set, then boom - supplemental certificate request shows up in my inbox. It's like EDD has a special talent for making simple things impossibly complicated. The DE 2525XX form tip from everyone here is a game changer - I honestly thought my doctor's medical update would cover everything. Going to call them tomorrow morning and make sure I mention that specific form number so we're all on the same page. This whole process is exhausting but at least we're all figuring it out together!

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I'm dealing with the exact same frustration right now! Got the supplemental certificate request yesterday even though my doctor already sent in updated medical info last month. This thread has been a lifesaver - I had no clue about the DE 2525XX form being separate from regular medical updates. It's insane that EDD treats these as different things when they're basically the same information! Planning to call my doctor's office tomorrow and specifically ask for the DE 2525XX form. Really appreciate everyone sharing their experiences here - makes me feel less crazy knowing this system is genuinely as confusing as it seems. Hopefully we can all get through this bureaucratic nightmare soon!

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You're definitely not going crazy - this system is genuinely that confusing! I just went through this same runaround last month and it's so validating to see everyone having the exact same experience. The DE 2525XX form thing is such a helpful tip that I wish I'd known earlier. When you call your doctor's office, you might also want to ask them to put a note in your file about EDD requiring this specific form, because apparently a lot of medical offices aren't familiar with the distinction either. It's like EDD created this whole separate bureaucratic universe that even healthcare providers have to learn to navigate. Hang in there - once you get that form submitted, things should move along much faster!

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I'm going through this exact same situation right now! Just got hit with the supplemental certificate request after my doctor already submitted medical updates two weeks ago. Reading through all these comments has been such a relief - I had no idea the DE 2525XX form was a completely separate requirement from the regular medical update. It's absolutely mind-boggling that EDD treats these as different things when they're essentially asking for the same medical information! I'm calling my doctor's office first thing tomorrow to specifically request the DE 2525XX form. Thank you to everyone who shared their experiences and especially those who broke down the step-by-step process - it really helps to know there's a clear path through this bureaucratic maze. Sometimes you just need to hear from others that yes, this system really is as confusing and frustrating as it seems!

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You're absolutely not alone in this! I just went through the exact same thing a couple months ago and it's so frustrating when you think you've done everything right only to get hit with another request. The DE 2525XX form distinction that everyone's mentioning here is spot on - I wish someone had told me that from the beginning! When you call your doctor's office, it might help to explain that EDD has this weird separate process for "ongoing eligibility verification" vs regular medical updates. My doctor's office was initially confused too until I explained it that way. Also, once you get the form submitted, try to get some kind of confirmation number or receipt - EDD has a habit of things getting "lost" in their system. Hang in there, you're almost through this bureaucratic nightmare!

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I'm going through the EXACT same thing right now and it's driving me absolutely insane! My doctor submitted updated medical info three weeks ago, EDD confirmed they received it, and then yesterday I get this message about needing a "supplemental certificate." Like, what?? Reading through everyone's comments here has been incredibly helpful though - I had no clue the DE 2525XX form was a separate thing from the regular medical update. It's so ridiculous that EDD treats these as completely different requirements when they're basically asking for the same information! I'm definitely calling my doctor's office tomorrow morning and specifically asking for the DE 2525XX form. Thanks to everyone who broke down the process step by step - it really helps to know there's actually a path forward through this bureaucratic nightmare. Sometimes you just need confirmation that yes, this system really is as confusing and poorly designed as it seems! Fingers crossed we can all get our claims sorted out soon. This whole process is exhausting! 🤞

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I feel your pain! Just went through this exact same runaround myself and it's so validating to see everyone having the identical experience. The whole system seems designed to confuse people - like they're speaking a completely different language than the rest of us! When I called my doctor's office about the DE 2525XX form, they were initially like "didn't we just send something?" so I had to explain that EDD apparently has these weird separate categories for the same basic medical info. It's honestly impressive how they've managed to make such a straightforward process so unnecessarily complicated. But once you get that specific form submitted, things should move along much faster. Hang in there - we're all trudging through this bureaucratic swamp together! 💪

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I'm dealing with this exact same nightmare right now! Just got the supplemental certificate request yesterday even though my doctor already sent in all the medical updates two weeks ago. This thread has been such a lifesaver - I had absolutely no idea that the DE 2525XX form was completely separate from the regular medical update. It's beyond frustrating that EDD treats these as different things when they're literally asking for the same medical information! I'm calling my doctor's office first thing tomorrow and specifically mentioning the DE 2525XX form so there's no confusion. Really appreciate everyone who took the time to break down the step-by-step process - it gives me hope that there's actually a way through this bureaucratic maze. Sometimes you just need to hear from others that this system really is as poorly designed and confusing as it seems! Hopefully we can all get our claims sorted out soon. This whole process is absolutely exhausting! 😤

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I'm right there with you! Just got my supplemental certificate request this morning after already submitting medical updates last week. It's like EDD has mastered the art of making simple things incredibly complex! The DE 2525XX form insight from everyone here is pure gold - I never would have figured that out on my own. It's crazy how they compartmentalize what should be straightforward medical documentation. Definitely going to call my doctor tomorrow too and mention that specific form number. This whole experience has been such a headache, but at least we're all navigating this bureaucratic labyrinth together! Thanks for sharing your frustration - it really helps knowing we're not alone in this mess! 🤝

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I'm going through this exact same situation and it's been such a headache! My doctor submitted updated medical info three weeks ago, and then out of nowhere EDD sends me a message asking for a "supplemental certificate." I was so confused because I thought we already covered everything! After reading through all these comments, I'm realizing the DE 2525XX form is completely separate from the regular medical update - which honestly makes no sense to me. Why can't they just use the medical information that was already submitted? It's like they've created this whole separate bureaucratic process just to make things more complicated. I'm definitely going to call my doctor's office tomorrow and specifically ask for the DE 2525XX form. Thank you to everyone who shared their experiences and broke down the process - it really helps to know there's a clear path forward through this mess. Sometimes you just need confirmation that this system really is as confusing as it seems and you're not going crazy! Fingers crossed we can all get our claims resolved soon. This whole EDD experience has been absolutely exhausting! 🤞

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I completely understand your frustration! I'm dealing with the exact same thing right now and it's been such a relief to find this thread. It really does feel like EDD has designed this system to be as confusing as possible. The whole separate forms thing makes absolutely no sense - like why can't they just use the medical info that's already been submitted? When you call your doctor's office tomorrow, you might want to ask them to make a note in your file about this DE 2525XX requirement since apparently a lot of medical offices aren't familiar with EDD's weird distinction between these forms. That way if this happens again in the future, they'll know exactly what to send. Hang in there - sounds like once we get these specific forms submitted, things should finally start moving forward. We're all in this bureaucratic nightmare together! 💪

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I'm dealing with this exact same issue right now! Just got the supplemental certificate request this morning even though my doctor already submitted medical updates last week. It's so frustrating when you think you've done everything correctly and then they hit you with another requirement. Reading through all these comments has been incredibly helpful - I had no idea the DE 2525XX form was separate from the regular medical update. It seems like such an unnecessary distinction when they're basically asking for the same medical information! I'm definitely going to call my doctor's office tomorrow and specifically mention the DE 2525XX form so there's no confusion about what EDD actually needs. Thanks to everyone who shared their experiences and step-by-step advice - it really helps to know there's a clear path through this bureaucratic maze and that I'm not the only one dealing with this confusing process. Hopefully we can all get our claims sorted out soon! This whole EDD experience has been such a headache. 😅

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I'm going through the exact same thing too! Just got my supplemental certificate request yesterday after thinking everything was sorted out with the medical update I submitted two weeks ago. This whole thread has been such a game changer - I never would have known about the DE 2525XX form being separate from regular medical updates. It's honestly baffling how EDD manages to make what should be a straightforward process so unnecessarily complicated! I'm planning to call my doctor's office tomorrow morning too and make sure to specifically mention that form number. It's such a relief to find this community and realize we're all dealing with the same bureaucratic chaos. Thanks for sharing your experience - knowing I'm not alone in this mess really helps! 🙏

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I'm going through this exact same frustrating situation right now! Got the supplemental certificate request yesterday even though my doctor already submitted updated medical info two weeks ago. I was so confused until I found this thread - the explanation about the DE 2525XX form being separate from regular medical updates is a total game changer! It's absolutely ridiculous that EDD treats these as completely different requirements when they're asking for basically the same medical information. Like, why can't they just use what was already submitted? The bureaucracy is mind-boggling! I'm definitely calling my doctor's office first thing tomorrow morning and specifically asking for the DE 2525XX form. Thanks to everyone who shared their step-by-step experiences - it really helps to know there's actually a path forward through this administrative nightmare. Sometimes you just need confirmation that this system really is as poorly designed as it seems and you're not losing your mind! Fingers crossed we can all get our claims resolved soon. This whole EDD process has been absolutely exhausting! 😤

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I'm in the exact same boat! Just received my supplemental certificate request this morning despite already having my doctor submit medical updates three weeks ago. This whole thread has been such a lifesaver - I had absolutely no clue about the DE 2525XX form being a completely separate requirement from the regular medical documentation. It's honestly mind-blowing how EDD has managed to create such a convoluted system where they need multiple forms for essentially the same medical information! I'm calling my doctor's office tomorrow too and will definitely mention that specific form number. It's such a relief to find this community and realize we're all navigating the same bureaucratic labyrinth together. Thanks for sharing your frustration - it really validates that this process is genuinely as confusing and poorly organized as it feels! Hopefully we can all get through this administrative chaos soon! 🤞

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