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EDD nightmare: Two accounts, can't access old one, need to file SDI for maternity leave. Help!

Hey everyone, I'm in a bit of a pickle with EDD. I've got two accounts and I need to delete one of them. The problem is, I can't access the old one anymore because I lost access to the email. So I made a new account. Now I need to submit an SDI claim for maternity leave, but I'm worried about having two accounts. Has anyone dealt with this before? Any advice on how to handle it?

idk if this helps, but I had a friend who went through something similar. She ended up having to go to an EDD office in person to get it sorted. Took forever, but at least she got it done.

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I went through almost the exact same thing when I was pregnant with my first! The duplicate account situation is super common - you're not alone. I ended up calling the EDD customer service line at 1-800-480-3287 around 8am sharp (they open at 8) and explained that I had two accounts due to email access issues. The rep was actually really helpful and walked me through the process of deactivating the old account while keeping my work history intact. It took about 45 minutes on the phone total, but they got it sorted same day. Just make sure you have your SSN, old account info (whatever you can remember), and be ready to verify your identity. Don't stress too much - they deal with this all the time! And congrats on your pregnancy! 🤱

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Transitioning from PFL back to disability - Can I extend my existing SDI claim?

I'm currently dealing with a complicated situation and really hoping someone can help clarify. I had severe complications from childbirth that qualified me for SDI starting in August. My disability claim was originally approved through January 10, 2025, but I switched to PFL on November 15th to bond with my baby (PFL runs until January 3rd). Here's my problem - my doctor says I'll still be disabled after my PFL ends and needs me to continue disability leave for at least 8 more weeks. Do I need to file a completely new disability claim when my PFL ends, or can my doctor just submit an updated certification to extend my original SDI claim that was put on hold when I switched to PFL? My HR department gave me conflicting information and I'm really confused about the right process. Has anyone had to transition from PFL back to disability for the same medical condition?

I'm currently going through this exact transition and wanted to share what I learned from my EDD caseworker last week. She confirmed that you absolutely need to file a new SDI claim after PFL ends - there's no way to "reactivate" your previous claim. However, she emphasized something that hasn't been mentioned much here: make sure your doctor dates the new medical certification to start the day AFTER your PFL ends, not before. If there's any overlap in dates, it can cause processing delays. Also, I'd recommend calling EDD's technical support line (not the regular claims line) at 1-800-300-5616 to verify your claim was received. This line typically has shorter wait times and they can confirm your application is in the system without discussing claim details. One last tip - if you have any pregnancy-related medical appointments or treatments scheduled during your PFL period, make sure those are documented in your medical records. It helps establish the ongoing nature of your condition when you file the new disability claim. Good luck with your recovery and the application process!

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@Ethan Brown I’m going through the same situation, it’s very confusing. When applying for new SDI claim they ask for dates. My PFL ends and I return to work on the 23rd of this month so when I enter my SDI start date I put the 23rd but it’s saying I can’t use a future date which I don’t get because everyone’s saying apply a week before your PFL is up but is saying I’m not allowed to use a future date.

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Just went through this exact transition two months ago and wanted to share my experience! Like everyone else said, you definitely need to file a new SDI claim - they won't reactivate your old one. Here's what worked for me: I filed my new claim exactly 7 days before my PFL ended and made sure my doctor's certification was SUPER detailed about how my postpartum complications had persisted and actually gotten worse during PFL. I also wrote a brief personal statement explaining that I had switched to PFL thinking I'd recover, but my condition deteriorated. The waiting period was waived since it was within 60 days and related to my original pregnancy disability. I got my first payment about 2.5 weeks after filing, so there was only a small gap. One thing I wish someone had told me - keep checking your EDD account online obsessively because sometimes they need additional info and the notifications don't always work properly. I almost missed a request for more medical documentation that would have delayed everything. Stay strong mama, the process is stressful but you'll get through it! Your health comes first. 💪

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@Dylan Wright how about the dates? I’m going through the same thing and my doctor gave me additional time off due to PPA but I have already been receiving PFL which ends on the 23rd of this month. When the new claim is asking about dates like “when did your disability start” I would put the original date back in May when I initially took leave? Also when it asks “ Do you want to start your claim on a different date” do I select yes and if so would I put the day after my PFL ends?

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How to fix wrong start date on EDD SDI claim? Accidentally put wrong month

Has anyone else messed up their start date on their disability claim? I accidentally put the wrong month when I was filling out the form. Now I'm worried it's gonna mess up my whole claim. Anyone know how to fix this? Do I have to start all over again or is there a way to just change that one thing?

Don't panic! I made the exact same mistake on my SDI claim last year. The good news is you definitely don't have to start over. I called EDD and they were able to correct the start date over the phone - it took about 10 minutes once I actually got through to someone. Make sure you have your claim number handy when you call. The hardest part is honestly just getting through their phone system, but once you do, they can fix it pretty easily. Hang in there!

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Don't worry, you're definitely not alone in making this mistake! I had a similar issue with my SDI claim where I mixed up the dates. The good news is that EDD can fix this pretty easily once you get through to them. From what I've seen in this thread and my own experience, the key things are: 1) Call as early as possible (right at 8am seems to be the sweet spot), 2) Have your claim number ready, and 3) Be clear about what needs to be corrected. Most people are saying it only takes a few minutes to fix once you're connected to a rep. If you're really dreading the hold time, it sounds like some folks have had success with that Claimyr callback service - might be worth considering if the $20 fee is manageable for you. But honestly, calling first thing in the morning seems to work pretty well too. Try not to stress too much about it - from all these responses, it's clear this is a super common mistake and the reps are used to handling these corrections all the time. You got this! 🙂

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This is such helpful advice, Anastasia! As someone who just joined this community because I'm dealing with the exact same date mistake issue, it's really comforting to see how supportive everyone is here. I was feeling pretty overwhelmed about the whole situation, but reading through all these success stories has definitely eased my anxiety. The tips about calling at 8am sharp and having everything written down beforehand are gold - I never would have thought of those strategies on my own. It's amazing how something that seemed like such a big problem actually has such a straightforward solution. Thanks for the encouragement! 😊

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EDD SDI eligibility after moving job from out-of-state to California - how long to qualify?

Hey everyone, I just relocated my job to Northern California from another state (still with the same company). I'm officially a CA resident as of January 1, 2025, and my employer is now withholding CA taxes including the SDI contribution. I'm trying to figure out how long I need to work in California before I'm fully covered by EDD disability benefits. Is there a waiting/vesting period before I'm eligible? Do my wages from my previous state count at all toward establishing a CA disability claim if I needed to file one in the next few months? I've got some health issues that might require surgery later this year, so I'm trying to plan ahead. Thanks for any guidance!

As someone who recently went through a similar interstate move (relocated from Oregon to California in late 2024), I can relate to the confusion around SDI eligibility! Reading through all these responses has been incredibly educational - I had no idea the base period calculation was so complex when I first started researching this. One thing I'd add that might be helpful: if you're working with the same employer across the move, they might be able to provide you with a projection of your California wages for the rest of 2025. This could help you model different surgery timing scenarios more accurately. My HR department was actually really helpful in running these numbers when I explained my situation. Also, since you mentioned Northern California specifically, depending on where you are, some areas have additional local disability resources or advocacy groups that can help navigate EDD if you run into issues. I found a local nonprofit that offers free consultations on disability benefits - might be worth looking into in your area. The consensus here about waiting until you have more CA wages in your base period definitely seems like the smart move if your medical situation allows for it. Thanks for asking this question - the responses have helped me understand my own situation better too!

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Thanks Carmen! That's a great point about asking HR for wage projections - I hadn't thought about getting actual numbers to model the different scenarios. That would definitely help me make a more informed decision rather than just guessing at timing. The suggestion about local disability advocacy groups is really valuable too. I'm in the Bay Area, so there are probably some good resources around here that could help if I run into any complications with EDD. It's been so helpful having everyone share their real experiences with these interstate moves - definitely makes the whole process feel less overwhelming when you can learn from people who've actually been through it!

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This has been such an incredibly helpful thread! As someone who's completely new to California's disability system, I really appreciate everyone taking the time to share their experiences with interstate moves and SDI eligibility. I'm in a somewhat similar situation - just moved to California for work and trying to understand how all this works before I potentially need it. The base period calculation explanation from @Atticus Domingo really cleared things up for me, and hearing real experiences from people like @Yuki Ito and @Carmen Sanchez about the actual timing and benefit amounts is invaluable. One thing I'm wondering about - for those of you who've been through this process, did you find that EDD was generally helpful when you called with questions, or is it really as difficult to get through as some people mention? I'm trying to decide whether to attempt calling them directly or use that Claimyr service that @Isaiah Cross mentioned. Also, @Ivanna St. Pierre, thanks for starting this discussion - it's going to be a great resource for anyone dealing with cross-state moves and SDI eligibility questions!

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Welcome to the community, Jamal! I'm also pretty new to California's system after my recent move, so I totally understand the learning curve. From what I've experienced so far, getting through to EDD directly can be really hit or miss - sometimes you get someone knowledgeable, other times you get conflicting information. I haven't tried the Claimyr service yet, but based on @Isaiah Cross's recommendation and how frustrated @Joy Olmedo was with the regular phone lines, it might be worth the investment if you need definitive answers quickly. The amount of detailed, real-world advice in this thread has been amazing though - it's given me a much clearer roadmap than anything I found on the official EDD website! Definitely planning to bookmark this discussion for future reference.

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Thanks for the welcome! I've been lurking in this community for a while but this thread finally motivated me to join the conversation. You're absolutely right about the EDD phone situation being hit or miss - I actually tried calling them twice last week about a different question and got completely different answers both times, which was pretty frustrating. That's what made me start looking for communities like this where people share real experiences. The Claimyr service does sound promising based on what @Isaiah Cross shared - might be worth trying if the free methods don't work out. I'm definitely bookmarking this thread too - the level of detail and practical advice here is way better than the official resources I've found online!

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Confused about EDD SDI maternity benefit payment schedule - only received one payment after approval

I started my maternity leave disability claim on April 4th and my claim was approved last week with my benefit amount showing in the system. I've only received ONE payment so far (dated 4/17) which was just for a single day's worth of benefits. I'm totally confused about what's happening with my payments! I thought after the initial 7-day waiting period, I'd start getting regular payments every two weeks. Is it normal to get just one daily payment amount and then wait for full payments? How long does it typically take for the bi-weekly payments to start processing after approval? I've been trying to contact EDD for three days straight but can't get through to anyone. My savings are getting dangerously low and I'm getting really anxious about when the next payment will arrive. Any insight would be super appreciated!

For what it's worth, the initial payment irregularity is actually by design in the EDD system. Your claim gets approved, then they often issue a small initial payment while the full calculation for back benefits is processed. Once that's complete, you'll receive the lump sum for all days owed, and then the system switches to a regular biweekly schedule. I recommend setting up direct deposit if you haven't already - it's typically 2-3 days faster than waiting for paper checks. Also, make sure you continue to certify your claim every two weeks, even if payments seem delayed. Missing a certification can cause further delays.

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Amina Bah

Author

Thank you for the detailed explanation! I do have direct deposit set up thankfully. Do I need to certify for SDI pregnancy disability? I thought certification was only for regular unemployment. The EDD website doesn't show any certification options for me to complete.

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You're right - for standard pregnancy disability claims, you typically don't need to submit ongoing certifications. Your doctor established the disability period with the original medical certification. You'll only need to certify if your disability extends beyond what your doctor originally estimated, or when you transition to Paid Family Leave after recovery. Sorry for the confusion!

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I went through this exact same situation with my maternity disability claim last year! The single payment followed by a wait is totally normal - it's just how their system processes new claims. What helped me was checking my UI Online account daily because sometimes payments would show as "pending" before they actually hit my bank account. Also, I found that payments typically arrived on Tuesdays or Wednesdays, so I'd always check those days first. The anxiety about money during maternity leave is so real, but hang in there - once the system gets going with your regular payments, it becomes much more predictable. You've got this!

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