California Disability

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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to jump in as someone who's been dealing with EDD for about 6 months now across different claim issues. This thread is absolutely incredible - I wish I had found this community and all these strategies months ago when I was first struggling! I've successfully used variations of several techniques mentioned here, and I wanted to add one more tip that helped me: if you're calling multiple times in one day and keep getting the busy signal, try calling from a different phone number (maybe a family member's phone or Google Voice number). I noticed that after 3-4 failed attempts from the same number, I seemed to get blocked for several hours, but calling from a different number would sometimes get through immediately. Also, for anyone still struggling - I've found that Friday afternoons around 2:30-3:00pm can sometimes work too. Most people assume Fridays are terrible (and Monday mornings definitely are!), but late Friday afternoon seems to have lighter call volume, probably because people are focused on the weekend. The community knowledge-sharing here is just phenomenal. @Justin Trejo's insider timing tips, @QuantumQuasar's pre-opening call strategy, and everyone's success stories have created such an invaluable resource. Thank you all for supporting each other through this incredibly frustrating system!

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Welcome @Brooklyn Foley and thank you for sharing your experience and additional tips! The different phone number strategy is brilliant - I never would have thought that the system might be blocking repeated attempts from the same number, but that makes total sense from a technical standpoint. Having multiple numbers ready could be a real game-changer for people who ve'been stuck in that endless busy signal loop. The Friday afternoon 2:30-3:00pm window is such valuable intel too! You re'absolutely right that most people probably assume Fridays are terrible across the board. It s'smart thinking that people might be mentally checked out for the weekend by then, creating an unexpected opportunity window. As someone completely new to navigating the EDD system, I m'amazed by how this community has collectively figured out all these workarounds and timing strategies. Between the early morning pre-opening calls, the Tuesday-Thursday sweet spots, the Medical Services department transfers, and now your phone number rotation and Friday afternoon tips - it s'like having a complete playbook for cracking this broken system! The fact that you ve'successfully used these techniques across multiple claim issues over 6 months really validates that these aren t'just lucky coincidences but actual patterns we can rely on. Thank you for adding your insights to this incredible knowledge base! 🙏

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I've been lurking on this community for weeks while struggling with my own EDD disability claim, and this thread has been absolutely life-saving! Reading through everyone's detailed strategies and success stories has given me the first real hope I've had in over a month of getting nowhere with the phone system. Like so many others here, my medical certification was submitted by my doctor weeks ago but isn't appearing in my SDI Online account. I've made probably 60+ call attempts with zero success - just endless busy signals, disconnections, and that dreaded "high call volume" message. After absorbing all the incredible advice shared here, I'm planning to try the 7:58am pre-opening call strategy on Tuesday morning, combined with having multiple phone numbers ready (thanks @Brooklyn Foley for that tip!). I've also prepared a cheat sheet with all my information and will specifically ask for Medical Services if I get through. The community knowledge-sharing here is phenomenal. @Justin Trejo's insider timing windows, @QuantumQuasar's pre-opening call trick, @Sean Matthews' two-phone backup method, and all the success stories from people who've gotten their certification mismatches resolved - it's like having a complete survival guide for this broken system. Thank you all for creating such a supportive environment and sharing your hard-won strategies. Knowing I'm not alone in this frustrating process and having actual proven methods to try makes all the difference. I'll report back on how the Tuesday attempt goes! 🤞

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Has anyone else noticed that the EDD website is down like, all the time? How are we supposed to submit stuff online if their system is always busted? 🤦‍♂️

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omg yes! I swear its always "scheduled maintenance" when I need to use it

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This is why I always mail my forms now. Old school, but at least it works 📨

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Hey Donna! I just went through this same process a few months ago and totally understand the confusion. Here's what worked for me: First, download the DE 2501 from the EDD website (when it's actually working lol). Fill it out completely - don't leave any sections blank, even if they seem irrelevant. For the DE 2525XX, call your doctor's office ahead of time and let them know you'll need this form filled out. Some offices are familiar with it, others aren't, so giving them a heads up helps. Also, I'd recommend submitting everything via certified mail so you have proof they received it. The whole process took about 3-4 weeks for me once I submitted everything correctly. You got this! 💪

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This is super helpful! I'm just starting this process myself and the certified mail tip is golden. Did you have any issues with your doctor's office understanding what info they needed to include on the DE 2525XX? I'm worried mine might not fill it out correctly 😅

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I'm a newcomer here but dealing with a similar situation - been on SDI since September after a workplace injury and getting nervous about my benefits ending soon. Reading through everyone's experiences has been incredibly helpful! Just wanted to add one thing I learned from my physical therapist: if you're doing any kind of rehabilitation or physical therapy, make sure your doctor includes that in the extension documentation too. My PT told me that showing you're actively working on recovery but still need more time can actually strengthen your case with EDD. Also, if you have any follow-up appointments scheduled (with specialists, PT, etc.), having your doctor mention those future treatment plans can help show that your recovery is ongoing and medically necessary. The construction work angle is definitely important to emphasize - the physical demands are so different from desk jobs. Wishing you a smooth extension process and full recovery!

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That's such a good point about including physical therapy and ongoing treatment plans! I've been doing PT twice a week since my surgery and have several follow-up appointments scheduled through February. I hadn't thought about mentioning those to my doctor when we discuss the extension form. It definitely makes sense that showing active recovery efforts would help demonstrate that I'm not just trying to stay on benefits longer than necessary. Thanks for sharing that insight - it's really helpful to get tips from someone else navigating this process for the first time!

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I'm new to this community but facing a similar situation with my SDI benefits ending soon. Reading through all these experiences has been incredibly educational! I wanted to add something my case worker mentioned - if you're dealing with complications from your original condition (like you are with your gallbladder surgery), make sure your doctor specifically documents that these are ongoing complications rather than a new/separate condition. This helps ensure it stays under your current claim rather than potentially requiring a whole new application. Also, I learned that keeping a daily symptom diary can be helpful - documenting your pain levels, what activities you can/can't do, how your condition affects your daily life. Some doctors find this useful when filling out the extension forms because it gives them concrete examples of your functional limitations. Since you mentioned anxiety about the timeline, you might also want to call EDD's SDI customer service line to confirm they have your current contact information and to ask if there's anything specific they need from your doctor for construction workers. Hope this helps and that your extension gets approved quickly!

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This is really helpful advice, especially about documenting the complications as ongoing rather than separate conditions! I hadn't thought about keeping a symptom diary, but that makes so much sense. I've been having good days and bad days with my recovery, so having that documented could really help my doctor understand the full picture when filling out the extension form. The tip about calling EDD to confirm my contact info is smart too - I definitely don't want any delays due to paperwork going to the wrong address. Thanks for taking the time to share all these practical suggestions!

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Just wanted to jump in and say this thread has been absolutely incredible to read through! As someone who's been waiting for my Notice of Computation for about 3 weeks now, I feel like I just got a complete education on what to expect and how to handle the review process. The advice about checking quarterly wage assignments, looking for penalty weeks, and verifying all employers are included is so valuable - I never would have known to look for those specific things. I'm definitely going to create that checklist approach that several people mentioned and take photos for backup like @Isabella Brown suggested. @Aisha Abdullah - you're so lucky to have gotten such comprehensive advice right when you needed it! Really hoping your review goes smoothly and everything checks out perfectly. For those still waiting like me, I'm feeling much more confident about the process now thanks to everyone's detailed experiences. This community is amazing - the level of support and knowledge sharing here is just incredible. Can't wait to pay it forward when I'm through this process! 🙌

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Hey Aisha! 🎉 Congrats on getting your Notice of Computation! This thread is absolutely amazing - I feel like I just got a crash course in SDI review just from reading everyone's experiences. I'm actually in a similar boat - got my notice about a week ago and was initially just going to skim through it, but after reading all this advice I'm SO glad I decided to be more thorough. I ended up finding that one of my part-time jobs from last year was completely missing from my wage calculation! It wasn't a huge amount but would have been about $35/week less in benefits. The checklist approach that several people mentioned is really the way to go. I made a simple list: personal info ✓, all employers ✓, wage amounts ✓, quarters assigned correctly ✓, disability date ✓, etc. Made the whole process feel much less overwhelming. Also want to echo what others said about taking photos/scans for backup - already saved me when I needed to reference something while on hold with SDI (yes, I actually got through after 2 hours 😅). You've got such great advice here from everyone. Take your time with the review and don't hesitate to question anything that doesn't look right. Better safe than sorry! Good luck! 🤞

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I'm so sorry you're dealing with this stressful situation! I just joined this community after getting my own exhaustion notice last week, and wow - this thread has been absolutely incredible. Reading through everyone's experiences and strategies has completely changed my perspective from panic to having an actual action plan. The collective knowledge here is amazing - I had no idea about the early morning calling strategy (8:02 AM seems to be the magic time!), the hidden extension request button in the online portal, or even basic things like recording calls and asking for employee IDs for accountability. What really gives me hope are the success stories from people like Donna and Andre who actually made it through this process and got their extensions approved. Knowing that real people have navigated this confusing system successfully makes it feel so much less impossible. I'm planning to call first thing tomorrow morning and spend tonight organizing all my medical records and hunting for that extension button everyone mentioned. The tip about taking screenshots of everything is brilliant too - definitely going to document every step. Thank you all for creating such a supportive space where we can get real, practical advice from people who actually understand what we're going through. It makes such a difference to know we're not alone in this! 🙏

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Welcome to the community, Ian! I'm also brand new here and just received my exhaustion notice a couple days ago, so I completely relate to that panic-to-action-plan transformation you described. This thread has been such an incredible resource - it's like finding a hidden guide that should exist officially but doesn't! The early morning calling strategy at 8:02 AM seems to be the real deal based on everyone's experiences, and I love the tip about recording calls and getting employee IDs for accountability. Hearing success stories from people like Donna really does make this feel possible instead of hopeless. Your plan sounds solid with organizing medical records and hunting for that hidden extension button tonight. It's amazing how much more manageable this whole situation feels when you have real people sharing actual strategies that work. Good luck with your call tomorrow - we're all rooting for each other here! 💪

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I'm also new here and just got my exhaustion notice this morning - honestly was in full panic mode until I found this thread! The amount of practical knowledge everyone has shared is absolutely incredible. I had no idea about any of these strategies like the 8:02 AM calling trick, the hidden extension button, or recording calls for accountability. Reading through everyone's real experiences, especially the success stories from people like Donna who actually got their extensions approved, has given me genuine hope for the first time today. It's amazing how this community has created an actual roadmap for navigating something that feels impossible when you're facing it alone. I'm definitely going to try the early morning calling strategy tomorrow and spend tonight organizing my medical records and hunting for that extension request option in my online account. The tip about taking screenshots of everything is so smart too - I never would have thought of that but it makes perfect sense given how glitchy their system seems to be. Thank you all for being so generous with sharing your experiences and creating such a supportive space. Knowing that real people have successfully made it through this process makes all the difference when you're feeling overwhelmed and scared! 🙏

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