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As a newcomer to this community, I'm really grateful to have found such a helpful thread! I'm not currently dealing with this specific EDD address issue, but I'm definitely bookmarking this for future reference. What's amazing is how everyone has turned what sounds like a potentially stressful bureaucratic process into a clear, step-by-step plan. The 8 AM calling strategy seems to be the real winner here based on all the success stories, and @GalacticGladiator's detailed breakdown is like having a personal guide through the process. It's so reassuring to see actual people sharing what worked for them rather than just trying to navigate confusing government websites. This is exactly the kind of practical, community-driven advice that makes dealing with government agencies feel so much more manageable. Thanks to everyone who shared their experiences - you're helping newcomers like me feel way more prepared for when we inevitably need to tackle these kinds of issues! 🙏
Welcome to the community, Ravi! 👋 I'm also pretty new here and was just thinking the same thing while reading through this thread. It's incredible how what seemed like a scary government nightmare turned into such a clear action plan thanks to everyone's real experiences. The 8 AM strategy + having your EIN ready seems to be the universal success formula here. I love how this community actually solves problems instead of just complaining about them - makes me feel so much more confident about dealing with bureaucracy in the future! 😊
As a newcomer to this community, I'm amazed by how helpful everyone has been in this thread! While I haven't dealt with this specific EDD address issue yet, I'm definitely taking notes from all the incredible advice shared here. The early morning calling strategy at 8 AM seems to be the clear winner based on everyone's success stories, and @GalacticGladiator's step-by-step breakdown is absolutely golden - it's like having a roadmap through what could otherwise be a confusing process. What really impresses me is how this community transforms a potentially overwhelming bureaucratic task into something totally manageable with real, actionable advice from people who've actually been there. I'm bookmarking this entire thread because I know I'll eventually need to navigate government agencies myself, and having this kind of practical guidance makes it so much less intimidating. Thanks to everyone who took the time to share their experiences - you're making these processes accessible for all of us! 🙏
Welcome to the community! 👋 I'm also new here and this thread has been such a lifesaver for understanding how to tackle EDD issues. What really stands out to me is how everyone's practical advice has made this seem so much less daunting - the 8 AM calling strategy plus @GalacticGladiator's detailed steps really do seem like the perfect formula based on all these success stories. It's refreshing to find a community where people actually help solve problems with real solutions instead of just venting about bureaucracy. Definitely saving this thread for when I inevitably need to deal with government agencies myself! 🙌
I'm new to this community and just encountered this same frustrating DE 4365DI form issue! Got my DE 2517-24 notice this morning and spent way too much time searching the EDD website before finding this incredibly helpful thread. John, thank you so much for sharing your experience with verification working as an alternative - that's exactly the kind of real-world solution us newcomers need to hear! I already have set up from filing taxes with the IRS, so I'm hoping that will streamline the process based on your success story. It's really concerning how many of these "phantom" forms EDD references in their notices but doesn't actually make available on their website. Tom, those calling shortcuts you shared are also great to have as backup options. What's particularly eye-opening is seeing how widespread this documentation gap issue seems to be across the community. It looks like EDD is quietly transitioning to digital-first verification but hasn't updated their communication to reflect this change. For other newcomers dealing with this, it definitely seems like having ready is becoming essential for any EDD interactions, not just for this specific form mystery.
Hey Andrew! Welcome to the community - you're in a great position having already set up from your IRS interactions! That should definitely make this process much smoother based on John's experience and what everyone else has shared here. It's really encouraging to see how this thread has become such a valuable resource for newcomers dealing with this DE 4365DI mystery. You're absolutely right about EDD's quiet transition to digital-first verification - it seems like they're modernizing their systems but their documentation and notices haven't caught up yet. Since you already have established, you should be able to bypass this whole phantom form issue entirely, just like John did. It's also great that you have Tom's calling shortcuts as backup, though hopefully you won't need them! Thanks for adding your experience to this growing collection of success stories - it really helps build the community knowledge base for future members dealing with these frustrating documentation gaps.
I'm new to this community and just ran into this exact same DE 4365DI form issue! Received my DE 2517-24 notice earlier today and like everyone else here, couldn't find the form anywhere on the EDD website despite extensive searching. This thread has been absolutely incredible - John, huge thanks for sharing your experience with verification working as the solution! I don't have set up yet, but based on all the positive outcomes shared here, that's clearly my first priority before trying to call. It's really frustrating how EDD references these phantom forms in their official notices but doesn't actually make them available to the public. Tom, those calling shortcuts and videos you posted throughout this thread are also extremely helpful as backup options. What really stands out to me is how this appears to be part of EDD's broader digital transformation that they haven't properly communicated to claimants - there's a significant disconnect between their legacy notice language and their actual current verification processes. For other newcomers stumbling upon this thread, it seems like proactively setting up verification could save a lot of headaches not just for this specific form mystery, but for future EDD interactions as well. This community resource has been invaluable for navigating these bureaucratic gaps!
LPT: Llama temprano en la mañana, como a las 8:01 AM. He notado que hay menos espera y más probabilidad de conseguir un agente que hable español a esa hora.
También puedes intentar llamar el número principal y cuando te digan "Para continuar en inglés, presiona 1" simplemente espera sin presionar nada. A veces automáticamente te conectan con un agente bilingüe. Y si eso no funciona, di claramente "Necesito ayuda en español" - es la ley que te tienen que proporcionar servicios en tu idioma. ¡No te rindas!
¡Qué información tan valiosa! Me encanta ver cómo esta comunidad se ayuda mutuamente. Yo tuve una experiencia similar el año pasado y lo que más me ayudó fue ser super paciente pero también persistente. Una cosa que quiero agregar es que si el primer agente te dice que no hay nadie disponible en español, puedes pedir hablar con un supervisor - a menudo tienen más recursos. También lleva contigo tu número de seguro social y cualquier número de caso que tengas porque te van a preguntar por eso inmediatamente. ¡Espero que @Charity pueda resolver su situación pronto!
¡Muchísimas gracias a todos por estos consejos tan útiles! Como alguien que recién está navegando este sistema, me siento mucho más preparado ahora. Voy a probar primero el truco de no presionar nada cuando me den las opciones de idioma, y si eso no funciona, seré muy claro diciendo "necesito ayuda en español". También me gusta la idea de llamar temprano en la mañana - tiene mucho sentido que haya menos tráfico y agentes más descansados. Es reconfortante saber que tenemos derechos y que hay tantas estrategias diferentes que han funcionado para otros. ¡Esta comunidad es increíble! 🙌
I've been battling the E318 error too for about 2 weeks now! What's really frustrating is that it seems to happen randomly - sometimes I can get to the login page, other times I get blocked immediately. I noticed that the error code E318 specifically relates to session timeout issues on their end. One workaround I discovered is to completely log out of any Google accounts in your browser before attempting to log into EDD - apparently there can be some weird conflict with session cookies. Also, try using Firefox instead of Chrome if you haven't already. Their site seems to play better with Firefox for whatever reason. The whole situation is absolutely maddening though - we're already dealing with disability and then have to become IT troubleshooters just to get our payments! 😤 Really hope they fix this systemic issue soon.
The Google account logout tip is brilliant! I never would have thought there could be a session conflict there. I've been using Chrome this whole time so definitely going to give Firefox a shot. It's ridiculous that we have to become detective-level troubleshooters for what should be a basic government service, but I really appreciate everyone sharing what's worked for them. The fact that it's randomly happening to so many of us makes it clear this is a systemic issue on EDD's end, not something we're doing wrong. Thanks for taking the time to share these workarounds!
I'm so sorry you're dealing with this nightmare, Hugo! The E318 error has been a widespread issue lately. I managed to get past it last week after trying everything mentioned here. What finally worked for me was a combination of: 1) Using a VPN to change my IP address (sometimes EDD blocks certain IP ranges), 2) Trying exactly at 8:01 AM PST when their daily maintenance window ends, and 3) Using Safari browser in private mode with all extensions disabled. The VPN trick was the game changer - I used a free one just to test and got right in. It's absolutely ridiculous that we need to jump through these hoops for our disability benefits, but desperate times call for creative solutions. Also, document every failed login attempt with screenshots - if you end up having to file a complaint or get your assembly rep involved, having that evidence helps tremendously. Hang in there! 💪
The VPN trick is genius! I never thought about IP address blocking being part of the issue. I'm definitely going to try this - do you remember which free VPN you used? Also really appreciate the tip about documenting everything with screenshots. I've been so focused on just trying to get in that I didn't think about building a paper trail for potential complaints. The timing suggestion of 8:01 AM is super specific too - makes sense that there might be a maintenance window. It's honestly pathetic that we need VPNs and browser gymnastics just to access our own disability benefits, but I'm grateful for people like you sharing what actually works! Going to try this approach tomorrow morning. 🙏
Chloe Robinson
I'm in the exact same boat! Set up direct deposit when I first applied but I'm still getting paper checks three months later. What's really frustrating is that I called about this issue back in December and the rep said it was "fixed" but obviously it wasn't. Now I'm seeing all these posts about it being a widespread problem and I'm wondering if there's some kind of system bug they're not telling us about. I'm definitely going to try the bank verification suggestion from @GalaxyGazer before calling EDD again - that's such a smart angle I hadn't considered! And the local office idea sounds promising too if I can find one nearby that's actually open for walk-ins. For everyone dealing with this - maybe we should all start documenting when we call, who we talk to, and what they tell us? Seems like there's no consistency in the solutions they're offering, and having a record might help if we need to escalate this issue higher up the chain. This shouldn't be this complicated! 🤦♀️
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QuantumQuester
•Great idea about documenting everything! I've been dealing with government agencies long enough to know that keeping detailed records is absolutely crucial. I'd suggest noting the date, time, rep name (if they give it), confirmation numbers, and exactly what they said they did to "fix" it. The fact that you were told it was fixed in December but it's still not working really points to either a bigger system issue or reps not actually having the tools/knowledge to properly resolve this. I've seen this pattern before with other agencies - front-line staff say it's fixed but the backend systems never actually get updated. @GalaxyGazer's bank suggestion is definitely worth trying first, and honestly, starting a shared document or thread where we track all our experiences might help identify patterns that could be useful if we need to file complaints or escalate. This level of dysfunction isn't normal even for EDD! 📝
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Santiago Diaz
I've been lurking on this thread because I'm dealing with the same nightmare! Just wanted to share what finally worked for me after months of frustration. I tried everything - calling multiple times, updating info online, even went to a local office twice. Nothing worked until I discovered the issue was actually on my credit union's end. Turns out my credit union had flagged EDD payments as "high risk" after some fraud issues they had with other government ACH transfers. They were quietly rejecting the deposits but not notifying me! I only found out when I specifically asked them to check their ACH rejection logs. Once they whitelisted EDD payments on my account, boom - direct deposit started working immediately. So definitely call your bank/credit union first like @GalaxyGazer suggested! Ask them to: 1. Check ACH rejection logs for any EDD payments 2. Verify your account can receive government ACH transfers 3. Make sure EDD California is whitelisted if they have security filters This could save you hours of dealing with EDD's broken phone system. Sometimes the simplest answer is the right one! Hope this helps someone avoid the headache I went through 🙏
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