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Hey, not sure if this helps, but I had a similar issue last month. Turns out there was a glitch in their system affecting people who filed in July. Might be worth mentioning that specifically when you talk to them.
This might sound weird, but check your spam folder. I once had an important EDD notice end up there. Also, make sure your address is up to date in their system.
OP, any updates? Did you manage to get through to anyone or figure out what's going on with your payment?
Not yet, but I'm going to try calling tomorrow morning. If that doesn't work, I might try that claimyr service someone mentioned.
Hot take: the whole system is designed to be confusing and difficult on purpose. They hope people will just give up. Don't let them win! 💪
Hey, former EDD employee here. The backlog is insane right now due to budget cuts and outdated systems. My advice: be polite but firm when you do get through. Ask for a supervisor if the first person can't help. And ALWAYS get a reference number for your call.
am i the only 1 who thinks its ridiculous we gotta jump thru all these hoops just to update a phone #? the whole systems a joke smh
Quick question - does anyone know if updating the employer contact info affects the claim in any way? Like, does it delay payments or anything?
Anthony Young
Has anyone else noticed that their claim status changes randomly? Mine went from 'paid' to 'pending' and back again without me doing anything. EDD's system seems buggier than a summer campground.
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Charlotte White
•YES! Thought I was going crazy. It's like playing unemployment roulette.
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Admin_Masters
Pro tip: If you do get through, ask them to put notes on your account about the call. It helps if you need to follow up later and proves you've been trying to resolve the issue.
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