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This happened to me last year. Turns out they had my old address and all the mail was getting returned. Double check your contact info is up to date!
Here's what worked for me: 1. Call exactly at 8:00 AM when they open 2. If you get the 'too many callers' message, hang up and redial immediately 3. Keep doing this until you get into the queue 4. Once in the queue, DO NOT HANG UP no matter how long the wait 5. Have all your info ready when you finally get through It took me about 20 attempts over 3 days, but I finally got through. Stay persistent!
Pro tip: If you can, go to their office in person. Sometimes face-to-face interaction can solve problems that seem impossible over the phone or fax.
Ava Garcia
Random question: has anyone here successfully transitioned from state to federal disability WITHOUT a gap in coverage? Is that even possible?
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StarSailor}
•It's tough, but possible. You need to time your applications perfectly and hope for no delays. I managed it, but it was stressful af.
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Miguel Silva
•I had a small gap, like 2 weeks. Not ideal, but could've been worse I guess.
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Zainab Ismail
Just a heads up, the SSA has been SWAMPED lately due to COVID backlog. Expect longer wait times than usual. Stay patient and persistent!
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