California Disability

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If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


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Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


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An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


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Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Millie Long

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I'm with Wells Fargo and have been on SDI for about 3 months now. My payments have been hitting consistently around 2:45am the morning after showing "paid" on the portal. What I've noticed is that the first payment took almost 48 hours to show up, but every payment since then has been super reliable with that early morning timing. One tip that helped me - I set up a text alert for any deposit over $50 so I get notified right when it hits, even in the middle of the night. That way I don't have to keep checking my account obsessively throughout the day wondering when it'll show up! For anyone just starting their disability claim, definitely give it a few payment cycles to establish the pattern before getting too worried about exact timing.

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Malik Jackson

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The text alert for deposits over $50 is such a practical tip! I never thought to set a specific dollar amount like that, but it makes perfect sense for disability payments. I'm just starting my first claim and the idea of not having to obsessively check my account all day sounds like it would save so much mental energy. I'm with a local credit union and based on what everyone's shared, it sounds like I should expect overnight processing rather than same-day deposits. Really appreciate you mentioning that the first payment took 48 hours - that helps set realistic expectations since I'm still waiting on my very first one to process!

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Omar Hassan

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I've been on SDI for almost a year now and this thread perfectly captures the deposit timing experience! I'm with PNC Bank and my payments hit at exactly 1:23am every single time - it's become so predictable that my family jokes about it. What really helped me in the beginning was keeping a simple spreadsheet tracking: date EDD shows "paid", actual deposit date/time, and any delays. After about 4-5 payments, the pattern became crystal clear. One thing I haven't seen mentioned yet - if you're ever switching banks while on disability, make sure to update your direct deposit info at least 2 weeks before your next payment cycle. I learned this the hard way when I switched from PNC to a credit union mid-claim and my payment got sent to my old closed account. It took almost 10 days to get sorted out with EDD! Also, for those mentioning anxiety around payment timing - I totally get it. The financial stress when you're already dealing with health issues is real. But once you establish that reliable pattern with your bank, it becomes much less stressful. The consistency is actually pretty amazing once you get past those first few uncertain payments.

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This is incredibly thorough advice, thank you! The spreadsheet tracking idea is brilliant - I'm definitely going to start doing that right away. I had no idea about the 2-week notice needed when switching banks during a disability claim, that's such important information that could save people a lot of headache. The 10-day delay you experienced sounds absolutely stressful, especially when you're already dealing with health issues and relying on those payments. I really appreciate you mentioning the anxiety aspect too - it's reassuring to know that the consistency really does develop after those first few uncertain payments. The fact that your timing is down to 1:23am exactly shows just how reliable these systems become once established. This whole thread has been so educational for someone new to the disability process!

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Liam McGuire

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I'm new to this community but had to jump in after reading through this whole thread - what an incredible example of people helping each other navigate EDD's confusing system! I'm currently on SDI myself and getting close to my original return date, so this has been like a crash course in extension procedures. The consensus seems clear: get that DE 2525XX form (thanks for the direct link earlier!), push for electronic submission through SDI Online if your doctor's office can do it, and make sure all the medical documentation is super detailed and specific about job limitations. It's honestly frustrating that EDD's mail system is so unreliable that we all have to become our own case managers, but at least we have communities like this to share knowledge. Sienna, it sounds like you're all set for tomorrow's appointment with everything you've learned here. Really hoping your extension goes through smoothly and you can focus on recovery instead of bureaucratic stress!

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Amara Nnamani

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Welcome to the community, Liam! You're absolutely right - this thread has been like a masterclass in EDD navigation. It's both helpful and frustrating to see how many of us have to deal with the same systemic issues with their mailing and communication. The fact that so many people are missing these critical forms really highlights how broken their process is. But I'm grateful for everyone who took the time to share their experiences and solutions here. It's made what seemed impossible this morning feel totally manageable now. Good luck with your own claim, and hopefully you won't need an extension, but if you do, you're definitely better prepared than most people thanks to all the wisdom shared here!

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Yuki Tanaka

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I'm so glad I found this thread! I'm actually in a very similar situation right now - my SDI benefits are supposed to end next week but my physical therapist says I need at least another month before I can return to my desk job due to ongoing back issues. I've been calling EDD for days with no luck getting through, and I had no idea about the DE 2525XX form or that I could download it myself. This community is amazing - you've all provided more helpful information in one thread than I could find anywhere on EDD's website! I'm printing out that form right now and scheduling an appointment with my doctor for this week. Thank you especially to everyone who shared the direct link and specific tips about electronic submission. It's frustrating that we all have to become EDD experts just to get our legitimate benefits, but at least we can help each other navigate this broken system!

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Joy Olmedo

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Miguel, I completely understand your frustration! I made a similar mistake on my PFL claim about 8 months ago where I accidentally put my employer's information in the wrong section. Here's what worked for me: First, try the SDI Online portal messaging system that Isabella mentioned - it really is more reliable than calling. When you write your message, include your confirmation number and be very specific: "I mistakenly entered my own personal information in the Care Recipient section when I should have entered [correct person's name and relationship to you]." Also mention the date you submitted and that you're requesting a correction. If that doesn't get a response within a week, try calling the SDI line (1-877-238-4373) on a Tuesday or Wednesday morning around 8:15am like others suggested. The key is persistence without being aggressive - these reps deal with stressed people all day and being polite goes a long way. One more tip: if you get voicemail when calling, leave a detailed message with your confirmation number. Sometimes they call back! It took about 5 weeks total for my correction to go through, but once it did, everything processed normally. Don't lose hope - this is definitely fixable and way more common than you think!

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QuantumQueen

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Joy, this is exactly the kind of detailed advice I was hoping to find! Your step-by-step approach gives me a clear action plan to follow. I really appreciate you including the specific wording to use in the portal message - having that template makes it so much less intimidating to write. The tip about leaving a detailed voicemail if I get the machine is brilliant too - I never would have thought they might actually call back from those. 5 weeks for the total correction process actually sounds pretty reasonable given everything I've been reading about EDD timelines. Your point about being polite with the reps really resonates with me too - I can imagine they deal with a lot of frustrated people and a little kindness probably goes a long way. Thanks for taking the time to share such a comprehensive response - it really gives me hope that I can get this sorted out!

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StarSurfer

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Hey Miguel! I just want to add one more thing that might help - if you're having trouble getting through on the phone, try calling right before lunch time around 11:30am or mid-afternoon around 2:30pm. I know it sounds counterintuitive, but I've noticed the hold times are sometimes shorter during those "off-peak" hours when fewer people think to call. Also, if you do get through to someone, don't hang up until you get a case number or reference number for your correction request - that way you can reference it if you need to call back. I made a similar mistake on my claim (put my old job instead of current one) and it felt like the end of the world at the time, but honestly these things happen and they have processes in place to fix them. You've got this! Keep us updated on how it goes.

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That's such a smart tip about the off-peak calling times! I never would have thought to try 11:30am or 2:30pm - everyone always says to call first thing in the morning. It makes total sense that fewer people would think to call during those times. And you're absolutely right about getting a case/reference number - that's probably going to be crucial if I need to follow up multiple times. It's really comforting to hear from so many people who've been through similar situations. I was feeling pretty alone and stupid about this mistake, but it sounds like these kinds of errors are way more common than I realized. I'm feeling much more optimistic about getting this resolved now. I'll definitely keep everyone posted on how it goes - this community has been incredibly helpful!

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Don't stress too much about this! I made the exact same mistake last year and was convinced I'd ruined everything. Here's what I learned: document everything you do to try to fix it - dates you called, messages sent, etc. This creates a paper trail that shows you're trying to resolve it in good faith. Also, if you do get through to someone on the phone, ask for a reference number for your call and the agent's name/ID. That way if you need to call back, you can reference the previous conversation. The system definitely has flaws, but they're usually pretty reasonable about honest mistakes if you're upfront about it. You've got this!

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Monique Byrd

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This is such solid advice! I especially like the tip about getting a reference number and agent details - I never would have thought of that but it makes total sense. It's really reassuring to hear from people who've actually been through this and came out okay on the other side. Makes me feel like I'm not the first person to make this kind of mistake and definitely won't be the last! Thanks for sharing your experience and the encouragement 😊

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I went through this exact same situation a couple months ago and honestly, it was way less scary than I thought it would be! The messaging system through UI Online is definitely your best bet - I got a response within 5 business days and they fixed it without any hassle. Just make sure to be really specific about which question you answered wrong and what the correct answer should have been. Also include your certification week ending date. I was worried they'd think I was trying to commit fraud or something, but the rep who responded was totally understanding and said these kinds of mix-ups happen all the time. The whole thing was resolved without affecting my payments at all. You caught it quickly which is great - that definitely works in your favor!

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Leo McDonald

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I'm dealing with a similar extension situation right now and this thread has been incredibly helpful! My doctor just extended my disability for an additional 6 weeks, and like many others here, I had no idea about the DE 2500A continued claim form requirement until reading all these responses. One thing I want to add based on my experience so far - when you're checking your SDI Online account for the continued claim form, make sure you're looking in the right place. I initially kept checking under "Claim Status" but the form was actually under a separate "Forms" tab that I completely missed for several days. Also, for anyone else going through this process, I found it helpful to call EDD early in the morning (around 8am) when the phone lines first open. While it's still difficult to get through, I had better luck than calling later in the day. Thanks to everyone who shared their experiences - this community knowledge is invaluable when dealing with EDD's confusing system!

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Steven Adams

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This is really helpful advice about checking the right section for the forms! I've been dealing with EDD for my own disability claim and their website navigation is honestly terrible - it's so easy to miss important stuff when it's buried in different tabs. Your tip about calling at 8am is smart too. I tried calling around lunchtime a few times and could never get through. It's crazy that we have to rely on community forums like this to figure out basic processes that should be clearly explained on their official website. Thanks for sharing your experience!

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Rachel Clark

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I'm currently going through my first disability extension and this thread has been a lifesaver! My doctor submitted the extension paperwork two weeks ago but I had no clue about the DE 2500A form until reading everyone's responses here. Just checked my SDI Online account and found the continued claim form sitting there waiting for me. One question for those who've been through this process - after submitting both the doctor's extension and the DE 2500A form, roughly how long did it take for your online account to show the updated benefit period dates? I submitted my continued claim form yesterday but my account still shows the original end date. Just want to make sure I have realistic expectations for when I should start worrying if nothing updates. Also wanted to echo what others have said - the EDD website is absolutely terrible at explaining this process clearly. This community discussion has been more informative than hours of searching their official resources. Really grateful for everyone sharing their experiences!

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