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Pro tip: if you're having trouble getting through on the phone, try calling right when they open. I got through after only 20 minutes on hold that way.
idk if this helps but I was in the same sitch last month. turns out there was a problem with my ID verification. might be worth checking that out
Oh man, I didn't even think about that. How did you find out it was an ID issue?
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I finally got through to someone on the phone and they told me. Had to upload some extra docs to prove my identity
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have u checked ur claim status online? sometimes it updates there b4 u get paid
I did check online, but it just says 'pending' with no other info ๐
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The whole system is broken af. They need to hire more people or upgrade their tech or something. It's ridiculous how hard it is to get basic info about OUR money ๐คฌ
Preach! ๐๐๐
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anyone else feel like the whole system is designed to make us give up? its like they want us to fail smh
Tin foil hat time: what if its all a conspiracy to keep us working? ๐ค
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Guys, cmon. It's just bureaucracy. It sucks but it's not a conspiracy lol
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Hey OP, just wanted to say you're not alone. I went through something similar and it was tough, but I got through it. You've got this! ๐ช
Have you checked your spam folder? Sometimes the payment notifications end up there. Also, make sure your bank info is correct in their system.
Good idea, I'll double-check both of those. Thanks!
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I'm in the same boat as you. its been 6 weeks for me and still nothing. This whole system is a joke. We need to do something about this!
Agreed! Maybe we should start a petition or something? This is getting ridiculous.
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I'm down. Someone needs to hold these ppl accountable. Who's with us? ๐
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ugh im so sorry youre dealing with this. the system is so broken its not even funny anymore. hang in there mama, i hope you get your money soon! ๐
Thank you for the kind words! It really helps to know I'm not alone in this. Trying to stay positive but it's tough some days.
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Pro tip: document EVERYTHING. Every call, every letter, every online interaction. If you end up needing to escalate, having a paper trail can make a huge difference.
That's a great idea! I'll start keeping a log. Do you think it's worth recording phone calls too? (If it's legal in my state, of course
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Absolutely! Just make sure to inform the rep you're recording at the start of the call. CYA all the way!
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Quick tip: bring ALL your paperwork with you, even if you don't think you need it. Better safe than sorry with these appointments!
Am I the only one who thinks its ridiculous that we have to jump through all these hoops just to get the benefits we're entitled to? The whole system needs an overhaul imho
Preaching to the choir, my friend. Been saying this for years ๐ฉ
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100% agree. But good luck getting anyone in govt to actually do something about it ๐
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This happened to me too! Turns out there was an "issue" with my claim that no one bothered to tell me about. Keep calling and asking specifically if there are any flags or issues on your account. Don't let them get away with giving you vague answers!
omg yes! They love to be vague. I always ask them to notate my account with exactly what we discussed. helps for the next call
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Anyone else notice that they seem to "lose" weeks right before holidays? ๐ค Seems sus to me...
Yo I thought I was the only one who noticed this! ๐
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Conspiracy theory much? ๐ It's probably just busier around holidays so more mistakes happen.
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lol welcome to the wonderful world of online shopping where your money disappears faster than my motivation on a Monday morning ๐
๐คฃ๐คฃ๐คฃ ain't that the truth
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Have you checked your spam folder? Sometimes refund confirmations end up there. Also, double-check that you entered the correct email address when you made the purchase.
Not to be that person, but have you considered looking into short-term disability insurance? Might be worth checking if your employer offers it or if you can get it independently.
I hadn't even thought about that! Do you know if it's too late to get it if I'm already on leave?
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Unfortunately, it's usually something you need to have before the condition starts. But def look into it for the future! And check if your current benefits might include it - sometimes we have coverage we don't even know about.
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pro tip: keep a journal of your symptoms and how they affect your daily life. it can be super helpful when talking to docs or HR to have specific examples
This! ๐ I did this and it made such a difference in getting my leave approved.
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Zoe Kyriakidou
Alguien sabe si hay una oficina donde pueda ir en persona? Ya estoy harto de esperar y quiero hablar con alguien cara a cara.
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Jamal Brown
Las oficinas estan cerradas por el covid. Todo es en linea o por telefono ahora.
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Zoe Kyriakidou
Neta? Q mal... gracias por el dato
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Mei Zhang
Yo tuve q esperar como 2 meses para recibir una actualizacion. El sistema esta super saturado ahorita con todas las solicitudes. Mi recomendacion es q seas paciente y sigas checando tu cuenta en linea por si hay algun cambio.
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