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EDD SDI asking for 4365DI form after ID.me verification & doctor's electronic submission - What gives?

I'm so frustrated with EDD Short Term Disability right now. They asked me to complete the 4365DI Request for Eligibility form, but there's no way to upload it online and I can't find the form anywhere. I just got a letter in the mail telling me to give my doctor the form to send back, but my doctor already submitted everything electronically. I verified through ID.me too, so why are they asking for all this again? It feels like these requests might be auto-generated or something. Has anyone else dealt with this? What should I do?

Ugh, classic EDD bureaucracy 🙄 I had a similar issue last year. It's like their left hand doesn't know what the right is doing. Have you tried calling them directly to explain the situation?

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I've been trying to call all day but no luck getting through. Their phone lines are always jammed 😫

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Pro tip: call right when they open. I managed to get through after only 30 minutes on hold that way!

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lol good luck with that. i've been trying for weeks and still haven't talked to a human 🤡

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I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

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Sounds too good to be true. Is this legit?

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Yeah, it's totally legit. I was skeptical at first too, but it saved me hours of frustration. Worth every penny imo

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How long did it take for them to get someone on the line?

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It took about an hour and a half, but I didn't have to sit there listening to hold music the whole time. They just called me when an agent was ready.

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The EDD system is so broken. I swear they make it confusing on purpose to discourage people from claiming benefits. Hang in there, OP!

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Here's what you need to do: 1. Don't panic. This happens a lot. 2. Call EDD and explain that your doctor already submitted the form electronically. 3. Ask them to check their system for the submission. 4. If they can't find it, request that they send you the 4365DI form directly. 5. Keep a record of all your calls and correspondence. 6. If you can't get through on the phone, try emailing them through your EDD online account. 7. As a last resort, contact your local state representative's office. They can sometimes help push things through. Remember, persistence is key with EDD. Don't give up!

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Thank you so much for this detailed advice! I'll definitely try calling again tomorrow and follow these steps. 🙏

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This is solid advice. I'd add: make sure to note down the name of every EDD rep you talk to. It helps if you need to reference previous conversations.

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have u tried faxing the form? sometimes old school methods work better with these dinosaur agencies lol

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Faxing? What year is it? 😂 But seriously, I might try that if nothing else works. Thanks for the suggestion!

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I'm in the same boat, OP. Been waiting on my SDI claim for 2 months now. The system is a joke. Solidarity ✊

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Quick question - did you check your spam folder? Sometimes important EDD emails end up there. Just a thought!

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Good idea, I'll double check. But the letter I got was physical mail, not email.

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Plot twist: what if we all just show up at the EDD office with lawn chairs and snacks? Make it a party until they sort out our claims 🎉🍿

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lmao im down. we can call it the 'EDD-sit-in' 😂

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Careful, they might hire us all as new claims processors on the spot! 🤣

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I had this exact same issue a few months ago! The 4365DI form request is often automatically generated even when your doctor has already submitted everything electronically. What worked for me was calling EDD (I know, I know - the phone lines are brutal) and specifically asking them to check their "electronic submissions" database. Turns out my doctor's submission was there all along, but it hadn't been properly linked to my claim file. The rep was able to manually connect it and cleared the 4365DI requirement on the spot. If you absolutely can't get through by phone, try logging into your EDD account online and look for a "Contact Us" or message function - sometimes written requests get processed faster than phone calls. Don't give up! The system is frustrating but your benefits are worth fighting for.

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