EDD SDI asking for 4365DI form after ID.me verification & doctor's electronic submission - What gives?

Ugh, classic EDD bureaucracy 🙄 I had a similar issue last year. It's like their left hand doesn't know what the right is doing. Have you tried calling them directly to explain the situation?

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

The EDD system is so broken. I swear they make it confusing on purpose to discourage people from claiming benefits. Hang in there, OP!

Here's what you need to do: 1. Don't panic. This happens a lot. 2. Call EDD and explain that your doctor already submitted the form electronically. 3. Ask them to check their system for the submission. 4. If they can't find it, request that they send you the 4365DI form directly. 5. Keep a record of all your calls and correspondence. 6. If you can't get through on the phone, try emailing them through your EDD online account. 7. As a last resort, contact your local state representative's office. They can sometimes help push things through. Remember, persistence is key with EDD. Don't give up!

have u tried faxing the form? sometimes old school methods work better with these dinosaur agencies lol

I'm in the same boat, OP. Been waiting on my SDI claim for 2 months now. The system is a joke. Solidarity ✊

Quick question - did you check your spam folder? Sometimes important EDD emails end up there. Just a thought!

Plot twist: what if we all just show up at the EDD office with lawn chairs and snacks? Make it a party until they sort out our claims 🎉🍿

I had this exact same issue a few months ago! The 4365DI form request is often automatically generated even when your doctor has already submitted everything electronically. What worked for me was calling EDD (I know, I know - the phone lines are brutal) and specifically asking them to check their "electronic submissions" database. Turns out my doctor's submission was there all along, but it hadn't been properly linked to my claim file. The rep was able to manually connect it and cleared the 4365DI requirement on the spot. If you absolutely can't get through by phone, try logging into your EDD account online and look for a "Contact Us" or message function - sometimes written requests get processed faster than phone calls. Don't give up! The system is frustrating but your benefits are worth fighting for.

This is exactly why I think EDD needs a complete system overhaul. The fact that they have separate databases that don't talk to each other is mind-boggling in 2025. I'm dealing with a similar situation where my doctor submitted everything through their portal but EDD keeps sending me letters asking for forms I've never heard of. It's like they're operating with technology from the 90s while expecting us to navigate a modern digital world. Has anyone had luck escalating through the state ombudsman? I'm wondering if that might be a faster route than playing phone tag with customer service reps who seem to have limited system access.

I'm going through the exact same nightmare right now! Got the 4365DI letter yesterday even though my doctor submitted everything through their electronic portal weeks ago. What's really frustrating is that I can see on my doctor's end that the submission went through successfully - they even have a confirmation number. But apparently EDD's system doesn't recognize it? I'm starting to think there's a serious disconnect between the electronic submission system doctors use and EDD's internal processing system. Has anyone tried asking their doctor to resubmit electronically while also explaining the situation to EDD? I'm wondering if having both sides aware of the issue might help get it resolved faster. This whole process is so unnecessarily complicated!

I've been through this exact scenario twice now and it's infuriating! The problem is that EDD's automated system generates these form requests based on timelines, not actual submissions. Even though your doctor submitted everything electronically and you verified through ID.me, their internal systems don't always sync up properly. Here's what finally worked for me: I called EDD and asked to speak to a "technical specialist" rather than regular customer service. These specialists have deeper system access and can actually see the electronic submissions that regular reps might miss. When you do get through, have your doctor's confirmation number ready if they have one, along with the exact date of electronic submission. Also ask them to put a "manual review note" on your file explaining the situation - this prevents future automated requests for the same forms. The whole system is honestly a mess, but don't let them make you jump through hoops for paperwork that's already been submitted!

I went through this exact same frustrating experience last month! The key thing I learned is that EDD's automated system doesn't recognize electronic submissions properly about 30% of the time. What saved me was calling and specifically asking the rep to look up my case in their "provider portal submissions" - apparently that's different from their main system. The rep found my doctor's electronic submission immediately and was able to override the 4365DI request. Also, if you're still having trouble getting through by phone, try calling the Spanish language line (even if you don't speak Spanish) and asking for an English-speaking rep when you get through - the wait times are usually much shorter. Don't let them wear you down - your doctor already did their part correctly!

This is such a common issue and it's honestly maddening! I went through something similar last year where EDD kept asking for forms my doctor had already submitted electronically. What I discovered is that their system has multiple databases that don't communicate with each other properly. The electronic submissions from doctors go into one system, but the automated letter generation runs off a completely different database that doesn't check if the forms were already received electronically. When I finally got through to someone (took forever!), they were able to see my doctor's submission in their system and immediately cleared the requirement. The rep told me this happens ALL the time because their IT infrastructure is basically held together with digital duct tape. Keep pushing - don't let them make you redo work that's already been done!

I'm dealing with this EXACT same situation right now! Got the 4365DI form request letter yesterday even though my doctor submitted everything through their electronic portal two weeks ago AND I completed the ID.me verification. It's so frustrating to see that this is apparently a widespread issue with their system not recognizing electronic submissions properly. Reading through all these responses has been incredibly helpful - I had no idea about asking for "technical specialists" or checking the "provider portal submissions" specifically. I'm going to try calling first thing tomorrow morning and use these strategies. It's ridiculous that we have to become EDD system experts just to get our legitimate benefits processed, but at least now I know I'm not going crazy and this isn't my fault. Thanks everyone for sharing your experiences and actual solutions! 🙏