EDD SDI asking for 4365DI form after ID.me verification & doctor's electronic submission - What gives?

Ugh, classic EDD bureaucracy 🙄 I had a similar issue last year. It's like their left hand doesn't know what the right is doing. Have you tried calling them directly to explain the situation?

I found a way to actually get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video about it: https://youtu.be/1X-mEsLtbmQ

The EDD system is so broken. I swear they make it confusing on purpose to discourage people from claiming benefits. Hang in there, OP!

Here's what you need to do: 1. Don't panic. This happens a lot. 2. Call EDD and explain that your doctor already submitted the form electronically. 3. Ask them to check their system for the submission. 4. If they can't find it, request that they send you the 4365DI form directly. 5. Keep a record of all your calls and correspondence. 6. If you can't get through on the phone, try emailing them through your EDD online account. 7. As a last resort, contact your local state representative's office. They can sometimes help push things through. Remember, persistence is key with EDD. Don't give up!

have u tried faxing the form? sometimes old school methods work better with these dinosaur agencies lol

I'm in the same boat, OP. Been waiting on my SDI claim for 2 months now. The system is a joke. Solidarity ✊

Quick question - did you check your spam folder? Sometimes important EDD emails end up there. Just a thought!

Plot twist: what if we all just show up at the EDD office with lawn chairs and snacks? Make it a party until they sort out our claims 🎉🍿

I had this exact same issue a few months ago! The 4365DI form request is often automatically generated even when your doctor has already submitted everything electronically. What worked for me was calling EDD (I know, I know - the phone lines are brutal) and specifically asking them to check their "electronic submissions" database. Turns out my doctor's submission was there all along, but it hadn't been properly linked to my claim file. The rep was able to manually connect it and cleared the 4365DI requirement on the spot. If you absolutely can't get through by phone, try logging into your EDD account online and look for a "Contact Us" or message function - sometimes written requests get processed faster than phone calls. Don't give up! The system is frustrating but your benefits are worth fighting for.

I've been through this exact scenario twice now and it's infuriating! The problem is that EDD's automated system generates these form requests based on timelines, not actual submissions. Even though your doctor submitted everything electronically and you verified through ID.me, their internal systems don't always sync up properly. Here's what finally worked for me: I called EDD and asked to speak to a "technical specialist" rather than regular customer service. These specialists have deeper system access and can actually see the electronic submissions that regular reps might miss. When you do get through, have your doctor's confirmation number ready if they have one, along with the exact date of electronic submission. Also ask them to put a "manual review note" on your file explaining the situation - this prevents future automated requests for the same forms. The whole system is honestly a mess, but don't let them make you jump through hoops for paperwork that's already been submitted!

I'm dealing with this EXACT same situation right now! Got the 4365DI form request letter yesterday even though my doctor submitted everything through their electronic portal two weeks ago AND I completed the ID.me verification. It's so frustrating to see that this is apparently a widespread issue with their system not recognizing electronic submissions properly. Reading through all these responses has been incredibly helpful - I had no idea about asking for "technical specialists" or checking the "provider portal submissions" specifically. I'm going to try calling first thing tomorrow morning and use these strategies. It's ridiculous that we have to become EDD system experts just to get our legitimate benefits processed, but at least now I know I'm not going crazy and this isn't my fault. Thanks everyone for sharing your experiences and actual solutions! 🙏

This thread has been incredibly eye-opening! I'm a new member here and stumbled across this post while researching my own EDD nightmare. I've been dealing with a similar situation for the past month - got the 4365DI form request despite my doctor submitting everything electronically AND having completed ID.me verification. I was starting to feel like I was losing my mind or had missed something important, but reading everyone's experiences makes it clear this is a widespread system failure on EDD's end. The tips about asking for "technical specialists" and checking "provider portal submissions" are absolute gold - I never would have known to ask about those specific things. It's honestly shocking that in 2025 we're dealing with government systems that are this poorly integrated. Planning to call tomorrow morning armed with all the strategies shared here. Thank you all for turning what felt like an impossible situation into something manageable with actual actionable steps! 🙏

I'm dealing with the exact same frustrating situation! Just joined this community after spending hours searching for answers about the 4365DI form request. Like you, my doctor already submitted everything electronically weeks ago and I've completed ID.me verification, but I still got that confusing letter asking for the form that I can't even find online. Reading through all these responses has been a huge relief - I was starting to think I had somehow messed up the process, but it's clearly a widespread system issue where EDD's databases aren't communicating properly. The advice about asking for "technical specialists" and specifically requesting them to check "provider portal submissions" is incredibly valuable. I'm planning to call first thing tomorrow morning armed with these strategies. It's honestly ridiculous that we have to become experts in EDD's broken internal systems just to get our legitimate benefits, but at least now I know there's a path forward. Thanks for posting this - you've helped more people than you probably realize! 🙏

This thread is incredibly helpful and reassuring! I'm a newcomer here and just went through this exact nightmare myself. Got the 4365DI form request letter last week despite my doctor submitting everything electronically AND completing ID.me verification. I was convinced I had done something wrong until I found this discussion. The detailed advice about asking for "technical specialists" and requesting them to check "provider portal submissions" is pure gold - I never would have known those were specific things to ask for! It's mind-blowing that in 2025 we're dealing with government systems where multiple databases can't communicate with each other properly. I called yesterday morning using these strategies and SUCCESS! The technical specialist found my doctor's electronic submission immediately and cleared the 4365DI requirement on the spot. The whole call took 20 minutes once I got through to the right person. For anyone still struggling with this - these tips really work! Don't give up and don't let them make you redo paperwork that's already been submitted correctly. Thank you to everyone who shared their experiences and solutions! 🙏