


Ask the community...
Anyone else notice how they always seem to 'lose' our paperwork? I've sent the same forms like 5 times now. Starting to think there's a black hole in their mailroom 🕳️
Here's what I've learned about getting updates in their database: 1. Be patient. It can take anywhere from 5 to 20 business days for updates to reflect in the system. 2. Keep checking your online account daily. Sometimes updates appear there before you're notified. 3. If it's been more than 3 weeks, definitely try to contact them. 4. Use the online messaging system if available. It's slower but you might get a response. 5. If calling, try early morning or late afternoon. Avoid Mondays and lunch hours. 6. Keep all your documents and information handy. If you do get through, you want to be prepared. 7. If all else fails, consider contacting your local representative. They can sometimes expedite things. Hope this helps! Hang in there, everyone. 💪
Has anyone had luck with the online chat feature? I've been trying that instead of calling, but it seems just as useless.
Yo, not to be that guy, but have yall tried faxing? I know it sounds ancient, but I sent a fax with my question and got a call back within 48 hours. Just putting it out there 📠
Grace Patel
lol welcome to the club 🤡 ive been trying to sort out my taxes for months now. the whole system is a joke tbh
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ApolloJackson
•Preach! 🙌 It's like they purposely make it confusing just to mess with us.
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Grace Patel
•fr fr. we need a complete overhaul of the tax system. this aint it chief 😤
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Isabella Russo
Have you considered hiring a tax professional? Sometimes it's worth paying for expertise, especially if you're dealing with a complicated situation.
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James Johnson
•I've thought about it, but I'm worried about the cost. Do you have any idea what the typical rates are?
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Isabella Russo
•It can vary a lot depending on your situation, but for a basic tax issue, you might be looking at $100-$200 per hour. Some offer flat rates for specific services too.
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