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Thank you! I'll definitely try calling right when they open tomorrow. Really hope they bring back direct deposit for everyone - that would solve so many headaches.
I'm dealing with a similar Money Network lockout situation right now and it's absolutely maddening! Been locked out for 2 days after their system glitched during a PIN reset. What really gets me is that this never happened with the old BofA system - those transfers were instant and reliable. I've been reading through all these responses and there's some really helpful info here. @Grant Vikers - I had no idea we could still set up direct deposit! I'm definitely going to look into that SDI Online account option. And @Maya Jackson - thanks for the tip about calling at 7am, I'll try that tomorrow. Has anyone had success with the emergency override that Maya mentioned? I have prescription medications I need to pick up and they're expensive without insurance coverage. Wondering if medical expenses would qualify for that emergency protocol. This whole Money Network situation feels like they're holding our own money hostage. Really hoping EDD brings back direct deposit for everyone soon!
Quick question - how much was the overpayment? If it's a small amount, they might just let it slide. I had a friend who was overpaid by like $50 and they never came after him for it.
I went through something similar a few months ago with a different amount. The key thing is to act fast - EDD has a way of making these situations way more complicated if you wait. When I called, I had to explain that I noticed the overpayment myself and wanted to resolve it immediately. They actually seemed appreciative that I was being proactive about it. Just make sure you have your case number and all your payment details ready when you call. Also, if you do end up owing money back, ask about payment plan options - they're usually pretty reasonable about setting something up that works with your budget.
I'm going through the exact same thing right now! Submitted my extension paperwork 5 weeks ago and radio silence. The anxiety is killing me because I really need those payments to cover my medical bills. I've tried the online portal but it just shows "pending" with no other details. Has anyone had luck with faxing a follow-up letter directly to their office? I'm wondering if that might get someone's attention faster than waiting on hold for hours.
I'm in a similar situation - submitted my extension 6 weeks ago and still waiting! The "pending" status is so frustrating because it tells you absolutely nothing. I haven't tried faxing yet, but that's actually a really good idea. Maybe having something in writing creates a paper trail they can't ignore? Let me know if you end up trying it and how it goes!
idk if this helps, but have you tried faxing them? sounds old school but sometimes it gets faster responses than online stuff
Hey Paolo, I went through something similar last year! The form 4365DI you're looking for might be called something slightly different now - try searching for "disability overpayment appeal form" or "work and wage statement" on the EDD site. Also, since you mentioned cashing out sick leave during the waiting period, make sure you have documentation of that - pay stubs, HR records, anything that shows those weren't wages from returning to work. The EDD sometimes confuses different types of payments. One thing that helped me was writing a detailed timeline of everything that happened during your disability period, including dates you were off work, when you cashed out sick leave, and when (if ever) you actually returned. Having it all laid out clearly made it easier to explain to them. Don't give up! Their system is definitely broken but you can get through this 💪
This is super helpful advice! I'm dealing with something similar right now and the timeline idea is genius. Did you end up having to provide specific documentation about the sick leave payout, or was just explaining it enough? I'm worried they're gonna want like official HR letters or something I might not be able to get easily.
Dylan Wright
Hey OP, hang in there! I know it's tough, but you'll get through this. Sending good vibes your way ❤️
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Ethan Clark
•Thanks so much, really appreciate the support! This community is awesome 🙏
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NebulaNova
I went through something similar last year and it was incredibly frustrating. One thing that helped me was documenting everything - dates of calls, reference numbers, who I spoke with, etc. Also, if you haven't already, try calling the disability determination services office directly instead of the main EDD line. The number is harder to find but sometimes they're more helpful. Don't lose hope - it took me almost 3 months but I eventually got my benefits sorted out!
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