anyone else feel like we need a complete overhaul of the unemployment system? this is getting ridiculous

I had this exact same issue a few months ago! What worked for me was logging out completely, clearing my browser cache, and then logging back in. If that doesn't work, try accessing your account from a different device or browser. Sometimes the form takes a while to populate in the system too - mine showed up about 3-4 days after I first needed it. Also make sure you're looking in the right section - it's usually under "Forms" but sometimes it appears under "Documents" instead. Hope this helps!

I went through the exact same nightmare with ID.me! Here's what finally worked for me after weeks of frustration: First, try the paper application route - you can download form DE 2501 from the EDD website and mail it in. It takes longer but bypasses ID.me completely. If you need to stick with online, I had success by: - Using incognito/private browsing mode - Trying different times of day (early morning worked best for me) - Having backup documents ready (utility bills, bank statements, etc.) Also, document EVERYTHING - screenshot error messages, save confirmation numbers from your support tickets. If you end up needing to escalate, having a paper trail helps. The assemblyperson route that @Malik mentioned is legit - mine got back to me within 48 hours and had my case moving again. Don't feel bad about reaching out to them, that's literally what they're there for. Hang in there, you WILL get through this! The system is broken but people like us have to stick together and share what works. 💪

I'm dealing with a similar ID.me mess right now too! One thing that helped me get some movement was filing a complaint with the California Department of Consumer Affairs. They have an online complaint form and they actually follow up on ID.me issues since it affects so many state services. Also, if you're really stuck, you might want to try contacting your county's disability services office directly - sometimes they can provide alternative verification methods or at least flag your case as urgent while you're dealing with the ID.me nightmare. The whole system is frustrating but don't give up! Keep documenting everything and try multiple approaches at once. Good luck! 🍀

One thing nobody's mentioned - if you do apply and your doctor ends up extending your COVID leave beyond the initial 7 days, make sure you certify for benefits promptly. The SDI Online system should send you a notification when it's time to certify. If you miss the certification window, it creates a whole new headache trying to get retroactive payments.

UPDATE: Thanks everyone for your advice! I spoke with my doctor today and they're extending my isolation to 12 days total due to my persistent high fever and some breathing issues (nothing severe enough for hospitalization, thankfully). I'm going to apply for SDI today and have my doctor submit the medical certification. Sounds like I still won't get paid for the first 7 days since I won't hit the 14-day mark, but at least I can get something for the remaining 5 days. Better than nothing! I'll also check out Sacramento's local COVID ordinances as suggested. Really appreciate all the help!

btw anyone else notice that edd website always seems to be down for maintenance on weekends when u actually have time to deal with this stuff???? so annoying

I went through something similar about 6 months ago with my knee surgery recovery. My doctor submitted the extension paperwork and it took about 9 days to show up in my account. What really helped was calling the EDD disability line (1-800-480-3287) around 8am right when they opened - I actually got through on my third try and they were able to tell me the extension was received and being processed. The rep mentioned that extensions sometimes take longer because they have to verify the medical information matches your original claim. Hang in there, it should come through soon!

Quick update question - has your payment arrived yet? Most first payments do arrive within 3 business days after the claim shows 'paid' status, despite what some are saying about longer timeframes. If it's been more than 3 business days and you still don't have the funds, you might want to contact EDD to make sure there isn't a technical issue with your BofA card connection.

That's awesome news @Josef! 36 hours is actually really good timing for a first SDI payment. I'm glad you got it sorted before rent was due. For future reference, once you're established in the system, subsequent payments usually come even faster - often within 24 hours of showing "paid" status. Thanks for updating the thread with your timeline too, that'll definitely help other people who find this post later!