Just saw your update about finding the email in your spam folder - that's great! Make sure you respond with exactly what they're asking for, and be very specific. If they asked about employment dates, provide the precise dates with documentation if possible. Also, call them tomorrow after submitting the information to confirm they received it and ask how long until processing. Sometimes a follow-up call can move things along faster once you've provided the missing information.

I'm dealing with a similar situation right now - applied for SDI in early February and still stuck on "pending" status. One thing that helped me was setting up email notifications in the SDI Online portal if you haven't already done that. Go to your account settings and make sure all notification options are checked. Also, I've found that calling around 2-3 PM sometimes has better luck than the morning rush - fewer people seem to call during lunch hours. The wait times are still brutal but I've gotten through twice that way. Keep us posted on how it goes with the employment dates clarification!

To summarize for you since there's a lot of information here: 1. If this is a work injury, you need WORKERS' COMPENSATION first - talk to your employer 2. If workers' comp is denied or doesn't apply, then you can apply for SDI 3. For SDI, everything is done online at SDI Online - no need to visit an office 4. Your doctor provides the medical certification (DE 2501) for SDI claims 5. There is indeed a 7-day waiting period before SDI benefits begin Hope this helps clear things up!

I actually went to the EDD office in San Diego last year thinking the same thing! The office I found was at 303 A Street in downtown, but they just redirected me to do everything online. Waste of a trip and parking $$. Do what everyone else said and handle it online or through your employer for workers comp. Good luck with your injury!

UPDATE: The money just showed up on my old unemployment card! It took exactly 2 business days after the payment was issued according to the SDI Online portal. No new card needed! Thanks everyone for your help, this community is amazing!

That's awesome news! Thanks for updating us - this is exactly the kind of info that helps other people in similar situations. It's great to know that for someone who had UI end in 2021, the old card still worked for SDI payments in 2025. This thread is going to be super helpful for future reference!

Just a heads up - if you're also getting any other benefits (like workers comp), make sure to report that. It can affect your SDI amount and you don't want to deal with overpayment issues later!

Thanks for starting this thread! I'm in the same boat - just got my Notice of Computation yesterday and it's like reading a foreign language. The amount they calculated seems way different from what I was expecting based on my previous earnings. From what I can tell, they're using some quarters from way back when I was making less money instead of my recent higher-paying job. Is that normal? I thought they'd use the most recent quarters where I was earning more. Really hoping someone here can shed some light on how they actually pick which quarters to use for the calculation! 🤞

I'm dealing with something similar right now! My SDI payments stopped suddenly in early October after 2 months of regular payments. Like you, my doctor certified me well beyond when the payments stopped, and my claim status still shows "Active" online. I've been trying the early morning calling strategy mentioned by @Ava Thompson - got through once after 45 minutes of calling at 8:02 AM, but the rep just said there was a "processing delay" with no timeline. It's so stressful when you're already dealing with health issues and then have to worry about basic expenses. I'm going to try calling my doctor's office today to see if EDD requested any additional paperwork from them. Fingers crossed we both get this resolved soon!

I'm new to this community but unfortunately dealing with the exact same issue! My SDI payments stopped after my September payment too, even though my doctor certified me through December. What's really frustrating is that I called my doctor's office yesterday and they confirmed they haven't received ANY requests from EDD for additional documentation. The office manager told me this has been happening to a lot of their patients lately - payments just stopping without explanation. She suggested I might need to file an appeal or contact the EDD Disability Appeals Office directly. Has anyone here tried that route? I'm wondering if there's some kind of systematic issue happening right now that's affecting multiple people. The timing can't be a coincidence that so many of us had payments stop around the same time.