Here's what worked for me: 1. Call exactly at 8:00 AM when they open 2. If you get the busy signal, hang up and redial immediately 3. Keep doing this for about 15-20 minutes 4. If you get through, stay on hold no matter what 5. Have all your info ready when you finally talk to someone It's a pain, but I got through after a few days of trying this method. Good luck!

Anyone know if they have an email or online chat option? I can't be on the phone all day with work.

Have you tried reaching out to your local state representative? Sometimes they can help push things along with EDD. Worth a shot if you're really stuck!

I'm in the same boat, girl. It's so stressful dealing with this while trying to take care of a newborn. Sending you positive vibes ❤️

Have you considered using a translation app on your phone? It's not perfect, but it might help you communicate if you do get through to an English-speaking agent.

I work for a non-profit that helps people navigate government services. DM me and I might be able to point you towards some resources in your area!

lol welcome to the wonderful world of government websites 🤡 where nothing works and everything is frustrating

Have you tried yelling at your computer? I hear that helps sometimes 🤣

Here's what I've learned after dealing with this for months: 1. Persistence is key. Keep calling, even if it feels hopeless. 2. Try different times of day. Sometimes mid-afternoon is less busy. 3. Have all your info ready when you call. The last thing you want is to finally get through and then realize you're missing some crucial piece of information. 4. Be polite to the rep when you do get through. They're probably overwhelmed too. 5. If you can't get through on the phone, try their online portal or email system. Sometimes that's faster. 6. Document everything. Keep a log of when you called, who you spoke to, and what was said. 7. If all else fails, contact your local representative or the ombudsman's office. Hang in there, OP. It's a frustrating process, but you'll get through eventually.

Anyone else think its crazy that we have to jump through all these hoops just to get what we're entitled to? The system is so broken.

The whole system is broken af. They make it so hard on purpose i swear 😤

Hey OP, any luck solving this? I'm in the same boat and could use some advice.

Okay, listen up folks. I've been through the EDD wringer and come out the other side. Here's what you need to do to fix that pesky E311 error: 1. Clear your browser cache AND cookies 2. Use an incognito/private browsing window 3. Try a different browser (Firefox seems to work best with EDD) 4. Disable any ad-blockers or VPNs 5. Make sure your browser is up to date 6. If all else fails, try using a desktop computer instead of mobile If none of that works, you'll need to call them. Be prepared for a long wait. Have all your info ready, including your claim number, SSN, and any error codes you've seen. Remember, persistence is key with EDD. Don't give up!

lol welcome to the wonderful world of EDD where nothing works and the rules are made up 🤡 good luck my friend, youll need it

Pro tip: if you can't get through on the phone, try reaching out on Twitter. Sometimes their social media team is more responsive.

Two weeks aint nothin, kid. I've been waiting for 2 months! The whole system is a joke 🤡

Sending positive vibes your way, OP! I know how stressful this can be. Don't forget to take care of yourself while dealing with all this bureaucracy. You got this! ❤️

word of advice: start documenting EVERYTHING. every call, every letter, every online update. you never know when youll need that info later. learned that the hard way 😩

Here's a comprehensive guide on cancelling your disability claim: 1. Determine if cancellation is necessary: Sometimes, it's better to let the claim run its course, especially if you've been approved. 2. Contact EDD: Call their disability insurance branch or use their online portal if available. 3. Submit a written request: Include your full name, claim number, the date you want the claim cancelled, and the reason for cancellation. 4. Follow up: If you don't hear back within 10 business days, contact them again. 5. Return any overpayments: If you received benefits after the date you wanted to cancel, you may need to repay them. 6. Keep records: Save copies of all correspondence and note down details of any phone calls. 7. Be patient: The process can take several weeks. Remember, each case is unique. If you're unsure about anything, don't hesitate to ask EDD for clarification. Good luck!

Anyone else feel like the whole system is designed to be confusing on purpose? 🤔