I'm currently experiencing this exact same issue and this thread has been such a huge help! I had my baby in early December and developed postpartum complications that required extending my leave beyond the standard recovery period. My SDI payments also stopped in late January and I've been really worried about what's happening with my claim. Reading through everyone's experiences here has been so reassuring - it sounds like this processing delay when transitioning from pregnancy disability to regular SDI is unfortunately very common. I had no idea that EDD essentially treats the extension as a new claim that requires additional review and verification. I'm definitely going to try the SDI Online messaging system first since several people have had good results with that approach. It seems much more manageable than spending hours trying to get through on the phone. And if that doesn't work, I'll look into Claimyr to get connected to an actual representative. The most important thing I've learned from this discussion is to keep certifying every two weeks no matter what - that seems crucial for ensuring you get all the back pay once everything is processed. Thank you to everyone who shared their experiences and advice. It's such a relief to know this is a system processing issue and not something wrong with our claims!

I'm going through the exact same thing right now and this thread has been a lifesaver! Had my baby in late November, developed complications requiring an extension, and my payments stopped in January too. I was starting to panic that I'd done something wrong with my paperwork. It's so helpful to understand that this is actually a common processing delay when EDD transitions your claim from pregnancy disability to regular SDI. I had no idea they essentially treat it as a new claim requiring additional medical review - that explains the frustrating gap in payments. Based on everyone's advice here, I'm going to try the SDI Online messaging system first thing Monday morning. It sounds way less stressful than the endless phone calls. And it's reassuring to know about Claimyr as a backup option if needed. The most important takeaway for me is to keep certifying every two weeks no matter what - seems like that's crucial for getting the full back pay once everything processes. Thank you all for sharing your experiences. Being a new mom is overwhelming enough without worrying about basic bills!

I had Error 311 too and what finally worked for me was calling the technical support line specifically (not the general SDI line) at 1-800-480-3287. They have a separate tech support queue that's usually shorter. When you get through, ask them to reset your account on their end - sometimes there's a glitch that prevents new registrations and they can clear it manually. Also make sure you're using Internet Explorer or Edge if possible, as their system seems to work better with those browsers. It's frustrating but don't give up!

Error 311 is such a pain! I went through the same thing a few months ago. What finally worked for me was a combination of things: I had to make sure my name was entered EXACTLY as it appears on my Social Security card (including any middle initials), use a completely different device (not just browser), and most importantly - I found out from a rep that if you've attempted to register too many times, the system temporarily locks you out for 24-48 hours. So if you've been trying multiple times in a row, wait a full 2 days before attempting again. Also try using incognito/private browsing mode. The whole system is frustratingly glitchy but persistence pays off!

I'm so glad I found this thread! I submitted my disability extension about 2 weeks ago and got the supplementary certificate text last week. Reading everyone's experiences here is incredibly reassuring - I was convinced something was wrong with my application when I saw that text. It's amazing how much anxiety this whole process creates when you're relying on these benefits to get by. The timeline of 2-3 weeks that most people are sharing gives me hope that I should hear something soon. I've been following the advice here about continuing to certify and keeping detailed records of everything. This community is such a lifesaver for getting real, practical information instead of vague official responses. Thanks to everyone for sharing their experiences - it really helps to know we're all going through this together! 🤞

Just wanted to jump in and say thank you to everyone who's shared their experiences here! I'm currently on day 8 since getting my supplementary certificate text and was getting really worried about what it meant. Reading through all these real timelines (10-14 days, 18 days, 2-3 weeks) is so much more helpful than the vague info on the EDD website. I've been following the advice here about continuing to certify and keeping detailed records - already caught myself almost missing a week because I thought it didn't matter during the waiting period. It's crazy how much stress this process creates, but knowing others have successfully gotten through it makes such a difference. Will definitely try calling the disability line specifically if I need to reach out. Thanks again everyone for creating such a supportive space to share real experiences! 🙏

I'm literally going through this exact same thing right now and it's driving me insane! 😤 Been waiting for that continuation form to show up for over 2 weeks now. My doctor confirmed they submitted everything but the form is just ghost mode on my account. This whole thread is honestly saving my sanity right now - I was starting to think I was losing my mind! Definitely going to try the browser clearing trick first thing tomorrow, then check my actual mailbox (haven't looked at physical mail in months lol). If those don't work, that automated phone line tip sounds like a game changer. It's absolutely wild that we need a whole detective squad just to access benefits we've been paying into forever! Thanks everyone for sharing your experiences - makes this whole nightmare feel way less isolating 🙏

I'm in the same boat and it's so frustrating! 😤 Been waiting 3 weeks for that continuation form to appear after my doctor submitted everything. Reading through all these suggestions is giving me hope though! Going to try the browser clearing method first, then check my mailbox (which I've been totally ignoring), and if needed I'll call that automated line to check for account flags. It's crazy that we all need to become EDD tech support just to get our own benefits, but I'm grateful for this community helping each other out! Will update if any of these tricks work 🤞

I'm so sorry you're dealing with this nightmare! I went through almost the exact same situation last year - was on maternity leave, developed complications, and EDD denied my SDI claim saying I'd "withdrawn from the labor market." It's such a common but completely wrong interpretation on their part. The good news is I won my appeal! The key was showing I was still employed (just on approved leave) when the NEW medical condition developed. Make sure you get a letter from your employer confirming you were an active employee with a planned return date, and have your doctor clearly document that your complications are separate from normal postpartum recovery. During my hearing, I kept emphasizing: "I was employed and planning to return to work when this separate disability prevented me from doing so." The judge understood immediately once I framed it that way. My hearing was only about 25 minutes and I got the favorable decision in under 3 weeks. You absolutely have a strong case here - being on approved leave while still employed is exactly what SDI is supposed to cover when new disabilities arise. Don't let their initial denial discourage you. The appeals process really works when you have your documentation organized. You've got this!

I'm so sorry you're going through this incredibly frustrating situation! As someone who just went through a very similar experience, I wanted to share what helped me succeed with my appeal. I was on FMLA leave and then developed complications that prevented my planned return to work. EDD initially denied my SDI claim with almost identical language about "withdrawing from the labor market" - which made absolutely no sense since I was still employed, just on approved leave! What made the difference in my successful appeal: 1. **Clear employer documentation** - I got a detailed letter from HR stating I was an active employee on approved leave with a specific planned return date (not terminated or resigned) 2. **Medical distinction** - My doctor wrote a letter clearly explaining that my condition was a NEW disability separate from my original leave reason 3. **Timeline preparation** - I created a simple chronology: original leave dates → planned return date → when new condition developed → SDI filing date 4. **Focus on employment attachment** - During the hearing, I emphasized that I was still employed and would have returned to work if not for the unexpected medical condition My hearing lasted about 20 minutes and I received a favorable decision in 2 weeks. The judge was very professional and seemed to understand these cases well once I explained that being on approved leave doesn't mean withdrawing from the workforce. You have a strong case here - this is exactly what SDI is designed to cover! Don't let their initial denial discourage you. Stay organized with your documentation and you'll get through this. You've got this!