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Megan D'Acosta

How to voluntarily terminate CalWORKs benefits due to income increase - proof required?

Hi everyone, I just got a new job and my income is going to be over the limit for CalWORKs. I want to do the right thing and terminate my benefits before they catch it and say I got an overpayment. Does anyone know the correct way to do this? Do I just call my worker or is there a specific form I need to fill out? Also, will they require proof of my new income even though I'm voluntarily stopping my benefits? Just trying to avoid any headaches down the road. Thanks for any advice!

First, congrats on the new job! To properly terminate your CalWORKs, you should submit a written statement to your county office requesting voluntary discontinuance. You can do this through BenefitsCal.com or by submitting a signed letter/statement. While technically you don't HAVE to provide income verification when voluntarily terminating, I strongly recommend you do anyway. Without proof, they might just mark it as 'failure to cooperate' which could potentially cause problems if you ever need assistance again in the future.

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Thank you for this info! I didn't know I could do it through BenefitsCal. Is there a specific section on there for terminating benefits? And how far in advance should I do this before my new income actually starts?

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just call ur worker n tell them u want 2 stop ur case. thats what i did last year. they didnt even ask for proof but i gave it anyway just 2 be safe. they closed my case the same day no problems

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While calling can work, I wouldn't recommend this approach. If your worker doesn't document it properly, you could end up with an overpayment situation. Always get something in writing when terminating benefits - either submit through BenefitsCal or get an email confirmation if you call. Documentation is your protection!

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When I had to stop my Cash Aid, I tried calling for THREE DAYS and couldn't get through to anyone!!! So frustrating! I ended up having to take time off work to go in person which was a huge hassle with my new job. The system is so broken it's ridiculous. They make it nearly impossible to do the right thing! Even when you're TRYING to save them money by stopping benefits you don't qualify for anymore!

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I had the same problem trying to reach my worker last month. I found this service called Claimyr that got me through to a real person in like 15 minutes instead of waiting on hold forever. You might want to check it out at claimyr.com if you're still having trouble reaching someone. They have a demo video showing how it works: https://youtu.be/jzISHxCPLwE. Seriously saved me so much stress with my CalWORKs issues.

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make sure u report ur income change within 10 days even if ur terminating!!! i didnt know that rule and got hit with overpayment that i still paying back. they still expect u to report income changes even when ur trying to stop ur benefits cause of the Income Reporting Threshold rules. its stupid but thats how they do it.

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Oh wow, I had no idea about the 10-day rule! Thanks for the warning. I definitely don't want to deal with an overpayment. My new job starts in 2 weeks so I'll make sure to report it right away.

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My cousin terminated her CalWORKs when she got a job at Amazon and they still sent her an overpayment notice six months later! Said she didn't provide proper documentation or something. She's still fighting it. The whole system is rigged to trip people up I swear.

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This is exactly why documentation is so important. When you voluntarily terminate, make sure to: 1) Submit a written request with the specific date you want benefits to end, 2) Include proof of your new income, 3) Keep copies of EVERYTHING you submit, and 4) Get confirmation in writing that your case was closed. For extra protection, submit a final SAR7 even if it's not the regular reporting month.

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Make sure you think carefully about the timing. If your new income won't put you over the Income Reporting Threshold (IRT) immediately, you might actually be eligible for partial benefits for a month or two during your transition. CalWORKs has averaged income calculations that sometimes allow you to receive partial benefits while starting a new job. Check your most recent Notice of Action which should list your specific IRT amount. Only report if you'll go over that amount.

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This is really helpful, thank you! I just checked my last Notice of Action and my IRT is $2,743. My new job will pay about $3,200/month, so I guess I do need to report it right away. I'm wondering though - do they count gross income or net for the IRT?

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they want the gross income for reporting! not what u actually bring home after taxes!!! thats how they got me with an overpayment lol

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Correct! The Income Reporting Threshold (IRT) is always based on gross income before any deductions. That's a common misunderstanding that causes a lot of overpayment issues.

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also think about ur medi-cal!! when u stop calworks ur medi-cal should continue but sometimes they mess up and terminate that too. make sure u tell them u still want medi-cal reviewed separately if u need it!!

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That's a really good point I hadn't even thought about. I definitely still need Medi-Cal at least until my new job's health insurance kicks in after 90 days. I'll make sure to mention that specifically when I terminate the CalWORKs.

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Great advice from everyone here! Just want to add - when you submit your voluntary termination request, also ask them to send you a written confirmation letter stating the exact date your benefits ended. This saved me when the county tried to claim I didn't properly terminate my case a year later. Having that official letter with their letterhead made all the difference when I had to dispute it. Also, don't forget about any remaining CalFresh (food stamps) benefits - those have different income limits and you might still qualify even if your CalWORKs cash aid stops!

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This is all such valuable information, thank you everyone! I'm feeling much more confident about handling this properly now. I'm definitely going to submit everything in writing through BenefitsCal, include my income proof, and make sure to get that confirmation letter Omar mentioned. I had no idea about the CalFresh having different income limits - that's something I'll definitely ask about too since every bit helps during this transition period. Really appreciate this community looking out for each other!

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Hey Megan, congratulations on the new job! Just wanted to share my recent experience with voluntary termination - I went through this exact situation 3 months ago. I submitted my termination request through BenefitsCal along with my job offer letter and first paystub as proof. The key thing I learned is to submit your termination request to be effective the day BEFORE your first paycheck, not after. This way there's no overlap period that could cause issues. Also, definitely keep screenshots of your BenefitsCal submission confirmation page - I printed mine out and it came in handy when I had questions later. The whole process took about 10 business days for them to process, and I got my confirmation letter in the mail 2 weeks after that. One more tip - if you have any pending SAR7 reports due, still submit those even after you request termination, because the case isn't officially closed until they process your request. Better to over-document than under-document with these folks!

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Thank you so much Charlotte! This is exactly the kind of detailed walkthrough I was hoping for. The timing tip about submitting termination to be effective the day BEFORE the first paycheck is brilliant - I never would have thought of that but it makes total sense to avoid any overlap issues. I'm definitely going to follow your approach with submitting through BenefitsCal with all the documentation and keeping those screenshots. Really appreciate you sharing your actual timeline too (10 business days processing, confirmation letter in 2 weeks) - that helps me plan accordingly. And good call on still submitting any pending SAR7s even after requesting termination. You're absolutely right that over-documenting is way better than under-documenting with government benefits!

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Megan, congratulations on the new job! You're absolutely doing the right thing by being proactive about this. Just wanted to add one more important point that I learned the hard way - when you submit your termination request, make sure to specifically state in writing that you want your benefits to END on a specific date (like the day before your first paycheck as Charlotte mentioned). Don't just say you want to "report" your new income, because sometimes workers will just adjust your grant amount instead of closing the case entirely. I made that mistake and ended up getting a small CalWORKs payment I wasn't expecting, which then created an overpayment situation. Also, if you have any CalWORKs-related expenses like childcare assistance or transportation, make sure to ask about the timeline for those benefits ending too, since they sometimes have different termination procedures. The fact that you're being so careful about this process shows you'll handle it perfectly!

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This is such an important distinction, QuantumQuest! I can totally see how saying "report new income" versus "terminate benefits effective [date]" could lead to completely different outcomes. That's really helpful to know about being specific with the language. And wow, I hadn't even thought about the childcare assistance and transportation benefits having different termination timelines - that could definitely complicate things if I'm not prepared for it. Thanks for sharing your experience with the unexpected payment situation too, that sounds like exactly the kind of headache I'm trying to avoid. It's so great to have people here who've been through this and can share these specific details that make all the difference!

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Megan, congratulations on your new job! You're being so responsible by planning ahead like this. I went through a similar situation last year and here's what worked for me: I submitted a written request through BenefitsCal stating "I request voluntary discontinuance of my CalWORKs case effective [specific date]" along with my job offer letter. The key is being crystal clear about wanting to TERMINATE, not just report income changes, because like others mentioned they might just reduce your grant instead of closing the case. I also called the same day I submitted online just to give them a heads up, and my worker actually appreciated that I was being proactive. One thing that really helped was asking my worker to email me a confirmation that they received my termination request - having that email timestamp proved invaluable later. Also, don't forget to ask about any work-related expenses or supportive services you might still be eligible for during your transition period. The whole process took about 2 weeks for me, and having everything documented made it completely smooth. You've got this!

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Thanks for all the detailed advice, Mei! I really appreciate you sharing the exact wording you used - "I request voluntary discontinuance of my CalWORKs case effective [specific date]" - that's so much clearer than just saying I want to report income changes. Getting an email confirmation from the worker is a great idea too, I'll definitely ask for that. It's really encouraging to hear that your worker appreciated you being proactive - I was worried they might think I was being pushy or something. The 2-week timeline you mentioned helps me plan this out perfectly with my start date. And you're right about asking about work-related expenses and supportive services during the transition - I hadn't thought about what might still be available even after the cash aid stops. This community has been incredibly helpful, thank you everyone for sharing your experiences!

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Congratulations on the new job, Megan! You're being really smart about handling this proactively. I just wanted to add something that helped me when I went through this process - make sure to keep a detailed log of every interaction you have with the county office, including dates, times, and the names of anyone you speak with. I created a simple spreadsheet tracking my submission date, confirmation receipts, phone calls, and any follow-up communications. This documentation trail was incredibly helpful when I had questions later about my case closure. Also, once you get that written confirmation that your benefits have ended, keep it somewhere safe permanently - not just for a few months. I've heard stories of people needing to reference their termination documentation years later for various reasons like tax purposes or if they ever need to reapply for assistance. The fact that you're asking these questions ahead of time shows you're going to handle this perfectly!

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That's such a smart idea about keeping a detailed log, Olivia! I never would have thought to create a spreadsheet, but that makes so much sense for tracking all the interactions and having everything documented in one place. And you're absolutely right about keeping that termination confirmation permanently - I can see how that could be needed for tax purposes or future applications. It's amazing how many little details go into doing this properly, but everyone's advice here has been so helpful. I'm feeling really prepared now to handle this the right way. Thanks for taking the time to share your experience!

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Congratulations on your new job, Megan! You're absolutely doing the right thing by being proactive. I went through this exact same situation about 8 months ago. Here's what I learned: definitely submit everything in writing through BenefitsCal rather than just calling. Use the specific language "I request voluntary discontinuance of my CalWORKs case effective [date]" - not just "reporting income change" because they might just reduce your benefits instead of closing the case. Include your job offer letter or first paystub as proof, and make sure your termination date is the day BEFORE your first paycheck to avoid any overlap. Also, ask them to confirm in writing (email is fine) that they received your request and what the expected processing timeline is. Don't forget that your Medi-Cal might continue even after CalWORKs ends, and you might still qualify for CalFresh with the higher income limits. Keep copies of everything and take screenshots of your BenefitsCal submission! The whole process took about 2 weeks for me and having everything documented made it completely smooth. You've got this!

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