Confused about CalWORKs IEVS report asking for 2022 pay stubs I no longer have
So frustrated right now! I just received a letter from my county saying I need to respond to an 'IEVS report' with pay stubs from a job I had back in 2022. The letter says something about income verification from tax records that don't match what I reported? The problem is I don't have ANY of those pay stubs anymore - I moved twice since then and honestly didn't think I needed to keep paperwork from jobs that old. They're saying I need to provide this within 10 days or my Cash Aid might be affected. Has anyone dealt with these IEVS reports before? What exactly are they and what can I do if I literally don't have those old pay stubs anymore??
25 comments


Sofia Gomez
IEVS stands for Income and Eligibility Verification System. Basically, the county does regular computer matches with tax records, employment records, and other databases to see if what you reported matches official records. If there's a discrepancy, they send you that notice requesting verification. For those missing pay stubs, you have a few options: 1. Contact your previous employer's HR department and ask for copies of your pay records from 2022 2. If you filed taxes for 2022, you can submit your tax return showing that income 3. You can submit a signed statement explaining your situation Make sure to respond within that 10-day timeframe, even if it's just to tell them you're trying to get the documents. Otherwise, they might reduce or discontinue your benefits.
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Dylan Evans
•Thank you for explaining! Will they accept bank statements from 2022 showing the deposits? I think I can access those online. So stressful that they're checking stuff from so long ago.
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StormChaser
I went through this last year. IEVS reports are super annoying but basically the state and feds share tax info and if they find income you didn't report, they flag your case. Even if it was from before you were on CalWORKs, they still want to verify it didn't continue. Contact your worker right away (don't wait until day 10!) and explain you don't have the stubs. In my case, I was able to download my W2 from that year online and that was enough. You can also request a "wage history" from EDD that shows all reported wages - your worker can actually help you get this.
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Dylan Evans
•I've been calling my worker for 2 days but can't get through 😩 I'll try the W2 thing though - I think I can access that through the tax website I used. Do you know if this is gonna cause an overpayment too? I'm worried they'll say I owe money now.
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Dmitry Petrov
Omg IEVS is the WORST! I got hit with one of those last year and ended up with a $3,200 overpayment because they found income from a temp job I had for like 3 weeks that I forgot to report. They go back YEARS sometimes. the system is designed to trap us i swear
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Ava Williams
•wow thats craxy. did they make u pay back all that money??? that would literaly ruin me if they did that to me rn
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Miguel Castro
I had to deal with this exact situation last month! I couldn't reach my caseworker for days, but I finally got through using Claimyr (claimyr.com). They connect you directly to a real person at the county instead of waiting on hold forever. They have a video demo at https://youtu.be/jzISHxCPLwE that shows how it works. For the IEVS report, I ended up contacting my old employer through LinkedIn and asking their payroll department for records. They emailed me copies within 2 days. The county also accepted my bank statements as supporting evidence. The most important thing is to respond before the deadline even if you don't have everything yet.
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Dylan Evans
•Thanks for the tip about Claimyr! I've been trying all day to reach someone. And good idea about contacting the old employer directly - I think I still have their email somewhere.
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Zainab Ibrahim
Their systems r so broken! I had an IEVS report once that showed I was working in FLORIDA when I've never even been there lol. Turns out someone with same name and birthday. Took 3 months to fix and they cut my benefits the whole time. Fight it hard and document EVERYTHING. If u can't get the paystubs ask for a hearing right away on the paperwork they sent you, that buys u more time to fix it.
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Sofia Gomez
•This is really good advice about requesting a hearing. Filing for a fair hearing within the timeframe on your Notice of Action prevents them from taking adverse action until the hearing is resolved. It gives you more time to gather documents.
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Connor O'Neill
can u get ur w2 from that year from the irs website? that might work instead of paystubs. also sometimes they do this ievs thing when someone else used ur ssn for work. happened to my cousin.
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Dylan Evans
•I didn't think about someone using my SSN... that's scary. I'm pretty sure I did work at this place though, it was a warehouse job but I was only there for like 2 months.
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StormChaser
After reading more of your responses, I wanted to add something important: if this income was from before you started receiving CalWORKs, you should make that very clear to your worker. IEVS reports can flag income from before you were even in the program, but that shouldn't affect your current benefits as long as you weren't receiving aid during that time. If you were receiving benefits when you had this job and didn't report it, you might face an overpayment. But if this was before you applied, make sure to point that out clearly in your response to the IEVS report.
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Dylan Evans
•This makes me feel better! The job was definitely before I applied for CalWORKs. I didn't apply until late 2023 after my hours got cut at my current job. So they shouldn't be able to say I had an overpayment, right?
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Ava Williams
i got one of these 2 and my worker told me if i couldnt get the paystubs i could write a statement explaining the situation and what happened with the job and why i dont have the paperwork anymore. it worked for me but my worker was cool, some r stricter.
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Dmitry Petrov
•Your worker sounds way better than mine! Mine acts like I'm trying to commit fraud anytime I can't provide a document immediately. I swear some of them just want to kick people off the program 🙄
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GalaxyGlider
Just want to add that if you're having trouble reaching your caseworker, you can also try contacting the county's CalWORKs office directly and ask to speak with a supervisor. Sometimes they can help expedite things when there's a tight deadline like this. Also, if you end up writing a statement explaining why you don't have the paystubs, make sure to be specific about the dates you worked, why you no longer have the documents (moving, etc.), and emphasize that this was before you received CalWORKs if that's the case. Keep copies of everything you submit! The system can be really frustrating but don't give up - there are usually solutions even when it seems impossible at first.
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Sofia Torres
I'm so sorry you're dealing with this stress! I went through something similar last year and it was terrifying at first. The good news is that since your job was in 2022 and you didn't apply for CalWORKs until late 2023, this shouldn't result in an overpayment - they can't penalize you for income you earned before you were even in the program. Here's what helped me get through it: - Contact your old employer's HR/payroll department ASAP - many keep records for years and can email you copies - Try to get your 2022 W-2 from the IRS website (irs.gov) or your tax preparation software - Bank statements showing deposits from that employer can work as supporting evidence - If all else fails, write a detailed statement explaining the situation and timeline Don't wait until day 10 to respond - even if you just send a letter saying you're working on getting the documents, it shows you're cooperating. Also try calling first thing in the morning or right after lunch - those seem to be the best times to actually get through to someone. You've got this! 💪
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Skylar Neal
•Thank you so much for the detailed advice and encouragement! It really helps to know I'm not alone in this. I'm definitely going to try calling my old employer tomorrow morning - I think I still have their main number saved somewhere. The timeline thing makes total sense too, I should emphasize that this was way before I even knew about CalWORKs. Really appreciate you taking the time to write all this out! 🙏
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Reina Salazar
Hey Dylan! I just went through this exact same situation about 6 months ago and I totally understand the panic you're feeling right now. IEVS reports can be really overwhelming but you have more options than you think. Since your job was in 2022 and you didn't start CalWORKs until late 2023, you should be in the clear for overpayments - they literally cannot penalize you for income earned before you were even receiving benefits. Make sure to emphasize this timeline in any documentation you submit. For getting those old pay records, here's what worked for me: 1. Call your old employer's main number and ask for HR/payroll - explain it's for government benefit verification and they usually help pretty quickly 2. Check if you can access your 2022 W-2 through the IRS website or whatever tax software you used that year 3. Your bank statements from 2022 showing those paychecks can work as backup evidence The most important thing is to respond before that 10-day deadline, even if you don't have everything perfect. A letter saying "I'm working on obtaining these documents" shows good faith cooperation. Don't let them intimidate you - this is a routine process and there are solutions! You've got this! 💪
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Kolton Murphy
•This is such helpful advice, thank you Reina! I'm feeling a lot less panicked after reading everyone's responses. I found my old employer's number and I'm going to call them first thing tomorrow morning. It's such a relief to know that since this was before I even applied for CalWORKs, I shouldn't face an overpayment. I was literally losing sleep over this thinking they were going to say I owed thousands of dollars! Going to emphasize that timeline for sure when I respond. Really appreciate everyone in this community helping each other out with these stressful situations! 🙏
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Yara Assad
I just wanted to jump in and say that everyone here has given you really solid advice! One thing I'd add that hasn't been mentioned yet - if you're still having trouble getting through to your caseworker after trying all the usual methods, you can also file a complaint with the county's CalWORKs program manager. Sometimes that lights a fire under them to respond more quickly. Also, when you do get those documents together, I'd recommend submitting them in multiple ways if possible - email AND mail AND drop off in person if you can. The county offices can be notorious for "losing" paperwork, especially when deadlines are tight. The fact that this income was from 2022 and you didn't apply until late 2023 is your ace in the hole here. Make sure that's the FIRST thing you mention in any communication - put it right at the top so they can't miss it. You're going to get through this! The system is designed to be intimidating but you know your rights now thanks to everyone here sharing their experiences.
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Sarah Jones
•Great point about submitting documents multiple ways! I learned that lesson the hard way when my county "lost" my recertification paperwork and I almost got cut off. Now I always email AND drop off in person when possible. The complaint option is good to know about too - I had no idea you could contact the program manager directly. Thanks for sharing that tip! It's so helpful to have people who've been through this system sharing what actually works in practice versus just the official process they tell you about.
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Natasha Romanova
Hey Dylan! I'm so sorry you're going through this stress - IEVS reports are honestly one of the most anxiety-inducing things about being on CalWORKs. I went through something similar about a year ago and felt like I was going to have a panic attack when I got that letter! The good news is that everyone here has given you excellent advice, and since your job was in 2022 but you didn't apply for benefits until late 2023, you should definitely be in the clear for any overpayment issues. That timeline is crucial - make sure you lead with that information in ALL your communications with the county. A couple additional tips from my experience: - When you call your old employer, mention it's for "government benefit verification" - that usually gets you transferred to the right department faster - If you used any tax prep software like TurboTax or H&R Block in 2022, you might still be able to log in and download your documents from there - Consider sending a brief email or letter TODAY just acknowledging you received the notice and are working to gather the requested documents - it shows good faith effort The 10-day deadline feels impossible but it's really just meant to get you to respond, not necessarily have everything perfect. You've got a whole community here rooting for you! Keep us posted on how it goes! 💪
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Natasha Kuznetsova
•Thank you Natasha! Your comment really helped calm my nerves. I love that you mentioned sending something today just to acknowledge I got the notice - that's such a smart move that I hadn't thought of. I'm definitely going to do that right after I finish reading all these responses. It's amazing how supportive this community is! I was feeling so alone and panicked when I posted this, but now I have an actual plan of action. Going to emphasize that 2022 vs late 2023 timeline in everything I send them. Really appreciate you and everyone else taking the time to help a stressed-out newcomer! 🙏
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