ESD keeps leaving out my work hours from monetary determination letters - now in adjudication

This happened to me back in January. They kept leaving out my hours from my job at Seattle Children's Hospital even though I uploaded paystubs THREE times. Super annoying! Since they told you it's in adjudication, that's actually good news. The adjudicator should review ALL your documents and work history, not just what's showing on that monetary determination letter. They will definitely contact you - probably by phone, so keep your phone handy. My adjudicator called on a Saturday morning, which I wasn't expecting!

Your case is definitely still being worked on. The monetary determination letters are automated based on what's in their system at that moment, but the adjudicator is a real person who will review your actual documentation. Those letters will keep coming out incorrect until the adjudicator manually updates your wage information in the system. Make sure you've uploaded clear copies of: 1. All paystubs from your base year (the first 4 of the last 5 completed calendar quarters before you filed) 2. W-2 forms from those employers 3. Any separation notices if you have them The adjudicator should call within 2-3 weeks from when your case was assigned. If you don't hear anything by then, you can message them through your eServices account under "Send a message" with the subject line "Adjudication Status Update - Missing Wages."

The same exact thing happened to my son. ESD keept saying he didnt have enough hours but they were missing like 4 months where he worked at Amazon. They send those letters automatically so dont panic. The adjudicator is going through your case separately and they will call you.

I'm an employment attorney and see this issue frequently. The automated system ESD uses often fails to capture all employer-reported wages, especially from certain types of employers or multi-state employers. This is why they have the adjudication process. You've done the right thing by uploading your paystubs. The adjudicator will review these and manually add the missing wages. Be aware that adjudicators are currently taking 2-4 weeks to make contact due to high volume, and they typically call from a blocked number. If you miss their call, they'll try once more before sending a letter requiring you to call them within a specific timeframe. If you haven't heard anything after 3 weeks, I recommend using Claimyr (claimyr.com) to get through to ESD quickly. They have a service that helps you skip the hold times and get directly to an agent who can check your adjudication status. There's a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 While waiting, continue to file your weekly claims even though they'll show as "disqualified" - once the adjudicator fixes your wage history, those weeks will be retroactively paid.

ESD IS THE WORST!!! I went through 9 WEEKS of this same garbage last year. Every determination letter was missing different work periods. It's like they deliberately make it complicated to deny people!! I ended up having to contact my state representative's office to get it resolved. The system is BROKEN and they don't care about regular people trying to pay their bills!!!!

Just wondering - have you checked your ESD account to see if there's any requests for information? Sometimes they need additional info but the notification gets lost in email spam folders. Also don't forget to check your physical mail too!

This happened to me a while back. I tried calling ESD and was on hold for 3+ hours before Claimyr saved me. Worth checking out if you need to talk to someone at ESD quickly about your adjudication - claimyr.com - they helped me get through in like 20 minutes instead of hours. They have a video showing how it works too. My adjudicator ended up adding all my missing quarters and I got backpaid for everything.

Yeah its legit, I actually found out about it here on reddit. After I got through to ESD it still took about 2 weeks for the adjudicator to add my hours but at least I knew what was going on. Got paid for everything once it was fixed.

I work in HR and see this constantly with our former employees. The problem is often that employers report wages to ESD quarterly, and sometimes there are discrepancies in how those reports get processed. The most common issues are with multi-state employers, name discrepancies on paystubs vs. SSA records, or employers who changed payroll systems mid-year. My advice: Call ESD again and specifically ask for a "wage investigation" to be added to your adjudication. This flags your case in a specific way that ensures all your documentation gets properly reviewed. And make sure ALL your paystubs are clearly labeled with which employer they're from if you worked multiple jobs.

my sister works for esd and she says there so backlogged right now!! they have tons of adjudicators out sick too. keep filing your weekly claims even tho they say disqualified cuz youll get back pay when its fixed. hang in there!!