< Back to Washington Unemployment

ESD just sent overpayment letter demanding info - feeling panicked!

I just checked my mail this morning and found this scary letter from ESD claiming my ENTIRE unemployment claim from last summer is an 'overpayment' (talking about $8,450!). It says they need 'additional information' to verify my identity and employment history. I provided all this stuff when I applied! I worked at the same restaurant for 4 years before they closed permanently. I've been at my new job for 5 months now, so I thought this was all behind me. The letter mentions something about 'potential fraud indicators' which is making me freak out. I've never committed fraud in my life! They're giving me 14 days to respond or they'll make a final determination without my input. Has anyone else received something like this recently? What documentation should I send? I'm totally panicking right now because I definitely don't have $8K to pay back!

OMG YES!! I got the exact same letter yesterday!! Mine was for $6,700 from when I was on unemployment last year after my construction job ended. I'm FREAKING OUT too because there's no way I can repay that kind of money. I called ESD like 15 times today but couldn't get through to anyone. The letter mentions sending in pay stubs and ID verification but I already did all that when I first applied?? This feels like a mistake but I don't know how to fix it 😭

0 coins

Lola Perez

•

So glad I'm not alone but sorry you're dealing with this too! Did your letter mention anything about 'fraud indicators'? That part really scared me. I'm going to try calling again tomorrow.

0 coins

Riya Sharma

•

This is actually part of a new verification sweep ESD is doing in 2025. There was a press release about it last month. They're reviewing thousands of claims from the past 18 months due to some new fraud detection algorithm they implemented. It doesn't necessarily mean you did anything wrong. What you need to do is: 1. Gather your ID documents (driver's license, passport, SSN card) 2. Get your employment records (W-2s, paystubs from before and after unemployment) 3. Bank statements showing deposits of your unemployment benefits 4. Any correspondence from when you initially filed your claim Upload all of this through your eServices account under the 'Upload Documents' section. Make sure to reference the case number from your letter. Also send a brief explanation letter stating your case. Don't panic - many of these reviews are resolved in the claimant's favor if you provide proper documentation.

0 coins

Lola Perez

•

Thank you so much for explaining this! It helps to know others are going through this too. I still have all my W-2s and ID docs, so I'll get those uploaded right away. Do you know if I should call them too, or just upload the documents and wait?

0 coins

Santiago Diaz

•

i got a similar letter but mine was from 2 months ago. ignored it cuz i thought it was a mistake lol. then they sent me a final overpayment notice now im in collections for $5200 😬 don't be like me, respond to that letter ASAP!!!

0 coins

Oh no! That's terrifying! Are they garnishing your wages or anything? Can you still appeal it even though it went to collections?

0 coins

Santiago Diaz

•

@profile5 not garnishing yet but they said they will start next month if i dont set up a payment plan. trying to figure out if i can still appeal but the collections letter says i might be able to if i had a "good reason" for not responding to first notice

0 coins

Millie Long

•

You can still appeal an overpayment decision even after it goes to collections. You need to file a petition for review with the Office of Administrative Hearings (OAH) explaining why you didn't respond initially. Washington law allows for appeals up to one year after the determination in certain circumstances. Document everything and request a hearing as soon as possible.

0 coins

KaiEsmeralda

•

ESD is ALWAYS pulling this kind of stuff!! They approved my claim last year, paid me for MONTHS, then suddenly decided I wasn't eligible and wanted EVERYTHING back. It's like they deliberately wait until you've spent the money before telling you there's a problem. I bet they have some kind of quota for reclaiming benefits. The system is designed to screw over regular people!!

0 coins

Riya Sharma

•

While I understand your frustration, there's no evidence of quotas for benefit reclamation. What typically happens is that initial claims are approved based on available information, but subsequent verification processes may uncover discrepancies. The verification timing isn't designed to be punitive, but rather reflects the volume of claims they process and their staggered review procedures. That said, their communication about these processes could certainly be clearer to avoid the panic people are experiencing.

0 coins

Debra Bai

•

I went through this exact situation in February! I received that scary overpayment letter for $7,900 and nearly had a heart attack. After trying to call ESD for three days straight with no luck, I found a service called Claimyr (claimyr.com) that got me connected to an actual ESD agent within 30 minutes. There's a video showing how it works: https://youtu.be/7DieNd3C7zQ?si=26TzE_zGms-DODN3 The agent explained that my claim was flagged by their automatic system but wasn't actually fraudulent. I uploaded my ID and employment documents through eServices like they asked, and about 3 weeks later I received confirmation that my case was resolved and I didn't owe anything. Such a relief! Don't ignore the letter like some people are suggesting - that will definitely make things worse.

0 coins

Lola Perez

•

Thank you for this recommendation! I've been trying to call all morning with no success. I'll check out that service because I really need to talk to someone about my specific situation. Did they make you verify anything special when you called, or just the usual security questions?

0 coins

Debra Bai

•

@profile4 They just asked the standard security questions - last 4 of SSN, address, date of birth. The agent was able to see my specific case and explained exactly what documents they needed to clear it up. Much better than trying to guess what to send in!

0 coins

I'm going to try this too. Been calling for 2 days and can't get through. So stressful!!

0 coins

Gabriel Freeman

•

my sister got one of these letters and it turned out someone had used her identity to file for unemployment in another state while she was receiving legit benefits in WA. she had to file a police report for identity theft and send that to ESD along with her ID docs. took like 6 weeks but they eventually cleared it up. might be worth checking your credit report to see if there's anything fishy going on?

0 coins

Lola Perez

•

Oh wow, I hadn't even thought of that possibility! I'm going to check my credit report right away. Thanks for the suggestion. Did your sister have to do anything special with the police report, or just upload it with her other documents?

0 coins

Gabriel Freeman

•

@profile4 she uploaded it to eServices and also mailed a copy to some special fraud department at ESD. i think there was a specific address in the letter she got. the police report was super important - they didn't resolve it until she sent that in!

0 coins

Millie Long

•

This is correct. If there's any suspicion of identity theft, ESD requires an official police report before they'll resolve the overpayment. You should file the report with your local police department and make sure to get a case number. ESD's fraud department has a separate document upload portal specifically for these cases at esd.wa.gov/fraud (different from the regular eServices portal).

0 coins

Lola Perez

•

Update: I finally got through to ESD this morning! The representative explained that my claim was flagged because my previous employer filed some quarterly tax documents late, which made it look like I was working during weeks I claimed benefits (I wasn't). She said this is happening to a lot of people right now. I've uploaded my final paystub showing my last day of work, my termination letter, and my ID documents. They said it could take 3-4 weeks to review everything but she put a note in my file that I've responded to the letter. Such a relief to know what's actually going on! Thank you everyone for your help and suggestions. This community is amazing!

0 coins

Riya Sharma

•

Great news! Make sure to keep checking your eServices account weekly for any updates or additional document requests. Sometimes they need more information but don't always send a letter or email notification. Glad you were able to get through and get some answers!

0 coins

I got through too, finally!! In my case they said my employer reported different quarterly wages than what I had reported on my weekly claims. I explained that I had reported everything correctly based on when I was actually paid, not when the employer processed their quarterly reports. The agent said that's a common issue and told me exactly what to send in. They also put a hold on any collection activity while my case is being reviewed. Feeling so much better now!

0 coins

Lola Perez

•

That's great! What a relief, right? The waiting is still stressful, but at least we know what's going on now. Please update here when you get your final determination - I'll do the same!

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
7,051 users helped today