Can CalWORKs WTW requirements be met with fully online school? Or must it be on-campus?
I'm thinking about enrolling in college as part of my Welfare to Work plan but I'm really confused about whether CalWORKs will accept online classes. My schedule is crazy with 2 kids (3 and 5) and limited childcare options. Does anyone know if I can do a fully online program to meet my WTW hours? My worker gave me this vague answer saying "approved educational activities" but wouldn't clearly tell me if online classes count the same as in-person. I'm looking at a medical billing certificate that's 100% online and would take about 9 months. Will CalWORKs accept this or do they require in-person classes? Really need to figure this out before enrollment deadline next week!
31 comments


Carmen Lopez
Yes, CalWORKs absolutely accepts online education for your WTW plan! I completed my entire medical assistant program online last year while on Cash Aid. The key is getting your education plan approved BEFORE you start. You'll need to fill out a WTW 2 form (Activity Agreement) and have your worker approve your Self-Initiated Program (SIP). Make sure your online program leads to employment - that's what they care about most. Medical billing is perfect since it's in-demand. Just make sure you also request childcare assistance through CalWORKs since you'll need study time too!
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Yuki Ito
Thank you SO much! This is exactly what I needed to hear. Did you have to provide any specific documentation from the school to prove it was a legit program? And did you have any issues with them counting your study hours toward your required WTW hours?
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Andre Dupont
idk my sister tried to do online classes and her worker said no had to be in person this was last year tho. maybe depends on ur county?
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Carmen Lopez
It definitely shouldn't depend on the county since this is a state-wide program, but sometimes individual workers don't know all the rules. The official CalWORKs guidelines allow for online education as long as it's from an accredited institution and leads to employment. If someone tells you otherwise, ask to speak with a supervisor or file for a state hearing.
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QuantumQuasar
I'm doing online classes right now for my CalWORKs WTW plan!!! But let me tell you it was NOT easy to get approved!! My first worker said no way, then I got a new worker who said yes but only if I also did 10 hours of job search ON TOP OF school which was ridiculous. I fought back and showed them the policy that says education can count for ALL your required hours if it's approved. FINALLY got it sorted but took like 3 months of back and forth and almost missed my enrollment period. Don't give up!!!!
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Zoe Papanikolaou
This is unfortunately very common. The CalWORKs regulations clearly state that online education from accredited institutions qualifies for WTW hours, but many workers aren't properly trained on this. Education can satisfy your full participation requirement if it's at least 32/35 hours per week (including supervised study time). If you're having trouble, I recommend using Claimyr.com to get through to a supervisor quickly - I used their service to connect with a CalWORKs office after being on hold for hours. They have a video demo at https://youtu.be/jzISHxCPLwE that shows how it works. Definitely worth it when you're facing enrollment deadlines.
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Jamal Wilson
my wife did an online certificate for medical coding and CalWORKs covered it 100%. they even paid for her laptop and internet because it was required for school. but she had to submit her transcript every semester to prove she was passing her classes. also make sure u get the childcare assistance thru CalWORKs because that was actually more valuable than the Cash Aid tbh
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Yuki Ito
They paid for a laptop?! My worker never mentioned anything about that. I'm definitely going to ask about this because my laptop is super old and probably can't handle the software for medical billing courses. Did she have to request this specifically or was it automatic?
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Mei Lin
The CalWORKs system is SO inconsistent it drives me CRAZY!!! I've been fighting with them for 6 MONTHS about my online classes. First they said yes, then no, then maybe, then they lost my paperwork TWICE!!! Now they're saying I need some special form from the school proving it's
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Liam Fitzgerald
Same thing happened to my cousin! She just gave up and got a minimum wage job instead. So sad because she really wanted to finish her degree. The whole system is broken.
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Amara Nnamani
i think it depends on what ur studying too. my friend was trying to do like general ed classes online and they said no but when she switched to CNA program they approved it. they want u to study something that gets u a job quick
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Carmen Lopez
This is a really important point. CalWORKs is much more likely to approve vocational training programs (like medical billing, CNA, welding, etc.) than general education. They want to see a clear path to employment. If you're doing online education, make sure it's something with good job prospects that can be completed relatively quickly. Medical billing is a great choice because there's high demand and you can finish in less than a year.
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Giovanni Mancini
When I was on CalWORKs last summer I wanted to do all online classes but my worker told me I had to do atleast some in-person classes so I ended up having to do this hybrid program. But I wonder if that was just her making up rules? Sounds like other people got approved for fully online so maybe my worker was just being difficult?
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Yuki Ito
That's what I'm worried about! Seems like different workers have different rules. Did you ever try to challenge what your worker said or ask for the official policy in writing?
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Carmen Lopez
I want to clear up some confusion here. According to official CalWORKs policy, online education DOES qualify for WTW hours if it meets these criteria:1. It's from an accredited institution2. It leads to employment (vocational training is preferred)3. You can document your participation (attendance, grades, etc.)4. You get it approved as part of your WTW planIf your worker tells you otherwise, ask them to show you the policy in writing. You can also request a different worker or speak to a supervisor if needed. Don't let misinformation prevent you from pursuing education!
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Yuki Ito
Thank you for spelling this out so clearly! I'm going to print this list and bring it with me to my next appointment. I really appreciate everyone sharing their experiences. It's frustrating that the rules seem to be applied so inconsistently, but at least now I know what to fight for!
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Mason Lopez
I just wanted to add that when I did my online program through CalWORKs, they also required me to submit a "verification of enrollment" form every month showing I was still actively participating. My school's registrar office helped me with this - they knew exactly what CalWORKs needed because they work with WTW students regularly. Also, don't forget that if your program requires any textbooks or materials, CalWORKs can reimburse those costs too! I saved all my receipts and got reimbursed for about $400 in books and supplies. The medical billing field is definitely growing so you're making a smart choice. Just make sure to get everything in writing before you start classes!
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Luca Conti
•This is super helpful! I had no idea about the monthly verification forms or that they could reimburse textbooks and supplies. My program website mentions some specialized software that costs around $200 - do you know if CalWORKs would cover that too? Also, when you say "get everything in writing," do you mean like an official approval letter from my worker? I'm definitely going to ask about all these benefits when I meet with them next week. Thanks for the detailed info!
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Kelsey Hawkins
Just wanted to share my experience as another data point! I'm currently halfway through an online medical coding program that CalWORKs is covering. It took about 2 weeks to get approved once I submitted all the paperwork, but my worker was pretty supportive from the start. The key things that helped me were: 1) I chose a program that was specifically designed for working adults (all evening classes), 2) I had a clear career plan showing job prospects in my area, and 3) I emphasized that this was more cost-effective than childcare for in-person classes. My worker actually said online programs are becoming more common post-COVID and they're seeing good success rates. One tip - if you're in a rural area like me, definitely mention that online might be your ONLY option for certain programs. Good luck with your medical billing program - it's a great field with lots of remote work opportunities!
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Ezra Bates
•This is really encouraging to hear! I'm in a similar situation with limited local options, so the remote work angle is definitely something I'll mention to my worker. Did you have to provide any specific documentation about job prospects in your area, or was it enough to just explain the situation? Also, I'm curious about the evening class schedule - does CalWORKs count those hours the same as daytime classes for your WTW requirements? I'm trying to figure out if the timing of online classes matters at all for their approval process.
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Mohammad Khaled
I'm actually going through this exact same process right now! Just got approved for an online healthcare administration program last month after initially being told "maybe" by my first worker. What really helped was bringing documentation from the school showing it's accredited and has a high job placement rate (like 85% of graduates find work within 6 months). I also created a simple budget showing how online classes would save CalWORKs money compared to paying for childcare and transportation for in-person classes. My worker loved that angle! One thing I learned - ask specifically about "supportive services" funding because they can cover way more than just tuition. They're paying for my internet upgrade, a desk chair for studying, and even some of my childcare during exam periods. The medical billing field is perfect because so many of those jobs are remote now, which means you'll have more flexibility with your kids even after you graduate. Definitely push back if anyone tries to tell you online doesn't count - the state policy is super clear that it does!
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Mateo Rodriguez
•This is exactly the kind of strategic approach I needed to hear about! I love the idea of framing it as cost savings for CalWORKs - that's brilliant and shows you're thinking about their budget too. I'm definitely going to put together a similar package with the accreditation info and job placement stats. Can I ask what you meant by "supportive services" funding? Is that a separate application or does it get approved automatically with the education plan? I had no idea they could cover things like internet upgrades and furniture! Also, did you have to provide proof that you needed these items or was it pretty straightforward once your education plan was approved? This gives me so much more confidence going into my meeting next week!
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Dylan Wright
I'm actually a CalWORKs worker and wanted to jump in here to clarify some things! Online education is absolutely allowed under state policy, but I understand the confusion because implementation varies by county and individual workers. The key requirements are pretty straightforward: accredited school, leads to employment, and you maintain satisfactory progress. For your medical billing program, that sounds perfect since it's vocational training with clear job outcomes. What I'd recommend is requesting your approval in writing (we call it a WTW Activity Agreement) and don't start classes until you have that signed document. If you run into resistance, ask for the specific regulation they're citing - sometimes workers make assumptions without checking policy. Also, definitely ask about ancillary costs like software, books, and equipment - those are covered under supportive services. The childcare assistance is huge too since you'll need study time. Feel free to ask me any specific policy questions!
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Sebastian Scott
•Thank you so much for weighing in as an actual CalWORKs worker! This is incredibly valuable to have someone with direct policy knowledge confirm what everyone has been sharing. I'm definitely going to request that WTW Activity Agreement in writing before enrolling - that's exactly the kind of concrete advice I needed. Can I ask about the timeline for getting this approved? My enrollment deadline is next week, so I'm wondering if there's a way to expedite the process or if I should contact the school about potentially deferring to the next start date? Also, when you mention "satisfactory progress," does that typically mean maintaining a certain GPA or just staying enrolled and completing coursework? I want to make sure I understand all the requirements upfront so there are no surprises later. Really appreciate you taking the time to help clarify the official policies!
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Ethan Davis
I'm going through a similar situation right now! I'm a single mom with a 4-year-old and just got approved for an online business administration program through CalWORKs last month. The process was honestly smoother than I expected once I found the right approach. Here's what worked for me: I scheduled a meeting specifically to discuss education options (not just a regular check-in), brought printed information about my program including accreditation status and career outcomes, and emphasized how online learning would actually save them money on childcare and transportation assistance. My worker was initially hesitant but became supportive once she saw I had done my research. One thing I wish I'd known earlier - they can also help with internet costs if you don't have reliable broadband at home, which is essential for online classes. The medical billing field is such a smart choice because most positions are remote-friendly now, which means you'll have flexibility even after graduating. Don't let anyone discourage you from pursuing this - the official policy absolutely supports online education for WTW participants!
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StarStrider
•This is so encouraging to hear from another single parent! I'm definitely going to follow your approach of scheduling a dedicated meeting just for education options - that's a great idea rather than trying to squeeze it into a regular appointment. The part about bringing printed documentation really resonates with me too. I've been gathering all the info about my medical billing program but wasn't sure how much detail to include. Can I ask what specific career outcome information you brought? Like employment rates, salary ranges, or job availability in your area? Also, I'm really curious about the internet cost assistance - is that something they offered automatically or did you have to specifically request it? My current internet is pretty basic and I'm worried it might not be fast enough for some of the software requirements. Thanks for sharing your experience - it gives me hope that this can actually work out!
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Javier Gomez
I went through this exact process two years ago with an online nursing assistant program and can confirm that CalWORKs absolutely accepts fully online education! The key is being prepared with documentation and knowing your rights. Here's what helped me succeed: 1) I brought a printed copy of the CalWORKs manual section about approved educational activities (you can find this on the CDSS website), 2) I had my school provide a letter confirming accreditation and job placement rates, and 3) I emphasized that online learning was more cost-effective than paying for childcare and transportation. My worker initially seemed unsure but approved everything once she saw the official policy language. Don't let anyone tell you it's not allowed - the state regulations are very clear that online education from accredited institutions counts toward your WTW hours. Also, make sure to ask about ALL the supportive services available - they covered my laptop, software, books, and even upgraded my internet plan. The medical billing field is perfect because it's growing and most positions offer remote work options. Stay persistent and don't be afraid to ask for a supervisor if your worker seems uninformed about the online education policies. You've got this!
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Taylor To
•This is incredibly thorough and helpful - thank you for breaking down the exact steps you took! I especially appreciate you mentioning the CDSS website section about approved educational activities. I've been trying to find the official policy language to bring with me, so having that specific reference is perfect. Can I ask how long the approval process took once you submitted everything? I'm cutting it close with my enrollment deadline and wondering if I should reach out to the school about potentially holding my spot while I get the CalWORKs approval finalized. Also, when you mention they covered your laptop and software, was there a spending limit or did they pretty much approve whatever the program required? I'm trying to budget for all the potential costs upfront. Your success story gives me so much confidence that this is achievable - really appreciate you taking the time to share all these specific details!
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Lucas Parker
As someone who recently went through this exact situation, I can definitely confirm that CalWORKs accepts online education! I just finished an online medical coding program last year while receiving Cash Aid. The trick is getting everything documented properly upfront. Here's what I learned: 1) Schedule a dedicated appointment just to discuss your education plan - don't try to squeeze it into a regular check-in, 2) Bring documentation showing your program is accredited and has good job placement rates, 3) Emphasize the cost savings to CalWORKs (no childcare or transportation costs), and 4) Request everything in writing before you enroll. Medical billing is such a smart choice because the job market is strong and most positions are remote-friendly, which is perfect when you have young kids. I actually make more now than I ever did before CalWORKs, and I work from home! Don't let anyone discourage you - the state policy clearly allows online education. If your worker pushes back, ask them to show you the specific regulation that prohibits it (spoiler: there isn't one). Also definitely ask about supportive services funding - they can cover way more than just tuition. Good luck with your program!
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Nick Kravitz
•This is such an inspiring success story! It's amazing that you're now earning more and working from home - that's exactly the kind of outcome I'm hoping for with the medical billing program. Your point about scheduling a dedicated appointment just for education planning is something I keep seeing mentioned, and I think that's going to make a huge difference in how seriously my worker takes this request. Can I ask what kind of documentation you brought regarding job placement rates? Did you get that directly from the school or did you research it independently? Also, I'm really curious about your transition from completing the program to actually finding work - was the remote job search process straightforward, or did you face any challenges getting hired without traditional in-person interview experience? Your reminder about asking for specific regulations is perfect - I'm definitely going to use that approach if I encounter any pushback. Thanks for sharing your success story - it gives me so much hope for what's possible!
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Olivia Van-Cleve
I'm currently going through the exact same process with CalWORKs and online education! Just wanted to add my perspective as someone who's been navigating this system for the past few months. I initially faced pushback from my worker about online classes, but after bringing documentation and citing specific policies, I got approved for a fully online healthcare certification program. One thing that really helped was creating a comparison chart showing the costs - online education saved CalWORKs hundreds of dollars per month compared to childcare and transportation for in-person classes. They love seeing those numbers! Also, don't forget to ask about the Emergency Aid program if you need help with enrollment deposits or equipment before your regular supportive services kick in. The medical billing field is booming right now, especially with remote work becoming standard. I've seen job postings offering $18-22/hour starting wages for certified medical billers, and many are fully remote. Stay persistent and document everything - if your first worker says no, ask for the policy in writing and don't be afraid to speak with a supervisor. The state regulations are on your side!
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