This whole situation really highlights how flawed the county notification system is! I'm new to CalWORKs and reading through everyone's experiences here has been both helpful and terrifying. It's crazy that so many families are dealing with benefits being discontinued without proper notice. @CosmicCommander I'm so relieved you got it sorted out! The fact that they sent a verification request letter that you never received but still discontinued your benefits shows how broken their communication system really is. It's especially frustrating when you're already stressed about finances and suddenly your lifeline disappears with no explanation. All the advice in this thread is gold - keeping detailed records, taking screenshots, setting up text alerts, and being persistent about getting real answers. It's unfortunate that we have to be so vigilant just to maintain benefits we're entitled to, but at least we have this community to learn from each other's experiences. I'm definitely going to be more proactive about checking my case status regularly and documenting everything. Thanks to everyone for sharing their stories - it really helps to know we're not dealing with this broken system alone!

This entire thread is such an important resource for anyone dealing with CalWORKs! I've been on the program for about a year now and thankfully haven't experienced this exact issue, but reading through everyone's stories has made me realize how vulnerable we all are to these communication breakdowns. @CosmicCommander I'm so glad you were able to get answers and that it was just missing verification documents! It's absolutely ridiculous that they discontinued your benefits without you ever receiving the request letter. The stress you must have felt seeing that "DISCONTINUED" status with no explanation is something no family should have to go through. What really stands out to me from this whole discussion is how common it is for county offices to fail at basic communication while expecting us to be perfect in our reporting and documentation. The system seems designed to trip people up rather than actually help families who are already struggling. I'm taking all the advice here to heart - definitely setting up text alerts, starting a documentation log, and being more proactive about checking my case status. It's unfortunate that we have to be so defensive just to keep our benefits, but this community makes navigating these challenges so much easier. Thank you everyone for being so open about your experiences!

I'm so sorry you're dealing with this! I went through the exact same confusion when I first got Cash Aid approved a few months ago. The ATM situation is honestly one of the most frustrating parts of the whole system. From my experience, here's what I've learned: - Wells Fargo is terrible with EBT cards - they seem to block them randomly - Bank of America ATMs work the most consistently and usually allow higher withdrawal amounts ($300-500) - There's a daily limit (usually around $1000 in CA but individual ATMs often have lower limits) - You can get cash back at grocery stores when buying something small - it's free and often lets you get more than ATMs Also, if you have the EBT Edge app (if not, download it!), it shows fee-free ATMs near you. And calling the number on the back of your card (877-328-9677) can help you find locations that won't charge fees. For your rent situation, you might need to plan to withdraw the max each day until you have enough, or see if your landlord will accept partial payments over a few days. Some Walmart locations also let you withdraw larger amounts at customer service. It's ridiculous that caseworkers don't explain any of this basic stuff when you get approved. We shouldn't have to figure it out through trial and error!

I'm dealing with this exact same issue! Just got my Cash Aid approved last month and the whole ATM situation has been such a headache. My caseworker didn't explain anything either - just said my benefits would be on my card and that was it. I've tried several different banks and had completely different experiences: Wells Fargo declined me entirely, Chase let me get $200 but that's all, and Bank of America worked much better (got $400 out). Reading through everyone's comments here has been SO helpful! I had no idea about: - The EBT Edge app (downloading it now!) - Getting cash back at grocery stores instead of paying those crazy ATM fees - That there's a customer service number that can help find fee-free locations - That different banks have totally different policies for EBT cards It's honestly ridiculous that we all have to figure this out through trial and error when we're already stressed about everything else. The fact that caseworkers don't explain these basic things is just wrong - we shouldn't have to crowdsource information about how to access our own benefits! Thank you everyone for sharing your experiences. This thread has been more educational than my entire intake process. Definitely going to stick with Bank of America ATMs and try the grocery store cash back option going forward.

UPDATE: I finally got through! For anyone else with this problem - my worker said there was a system glitch during SAR7 processing that affected several diaper allowances. She fixed it and I'll get both February and March's diaper money with my April payment. She apologized for not answering my calls - apparently they're super understaffed right now.

So glad you got it resolved! This is exactly why I always tell people to keep calling even when it seems hopeless. The SAR7 system glitches are becoming way too common - I've heard this same story from at least 5 other parents in my area. It's frustrating that we have to chase them down for benefits we're legally entitled to, but at least you're getting the back pay. Thanks for updating us with the resolution!

I want to add something that might help ease your sister's worries - the child support cooperation requirement is actually meant to protect families, not punish them. The state wants to make sure children get financial support when possible, but they also recognize that sometimes parents genuinely don't have information about the other parent. I've been through this process twice (different counties) and both times the workers were much more understanding than I expected. The key thing to remember is that "cooperation" is defined by your willingness to help, not by how much information you actually have. Your sister should bring whatever documentation she has (even if it's just the birth certificate without the father's name) and be prepared to explain her situation honestly. Most importantly, she shouldn't let fear of this requirement delay getting help for her baby. The benefits can be life-changing for a single mom, and this cooperation issue is usually much less complicated in practice than it seems on paper.

I'm new to this community but wanted to share my recent experience since I just went through this exact situation with CalWORKs last month. My daughter's father isn't on the birth certificate either and I hadn't heard from him since early in my pregnancy. I was terrified about the cooperation requirement too, especially after reading all the scary language about perjury on the forms. What actually happened was much simpler than I expected. I provided his full name and the last city where I knew he lived (which was over a year old information). During the LCSA interview, I explained our situation honestly - that we had a brief relationship, he chose not to be involved when I told him about the pregnancy, and I had no current contact information for him. The worker was very professional and understanding. She said situations like mine are extremely common and that my willingness to provide what information I had and attend the interview fulfilled the cooperation requirement. My benefits were approved without any issues. They did open a child support case and attempted to locate him, but when that was unsuccessful, it didn't affect my ongoing eligibility at all. Tell your sister to be completely honest about what she knows, attend all required appointments, and not to stress too much about this part of the process. The workers have seen every possible scenario and understand that sometimes parents genuinely have limited information about absent fathers.

I'm completely new to both CalWORKs and this community - just got approved for benefits two weeks ago and still figuring everything out. Reading through this entire thread has been such a relief! I had no idea that payment delays like this were so common. If this happened to me right now, I would absolutely be in full panic mode just like you were this morning. What really impresses me about this community is how everyone jumps in to help with real, practical advice based on their actual experiences. The emergency buffer tip that multiple people mentioned is something I'm definitely going to start working on, even if it's just $10-15 to begin with. I can see how having even that small cushion would make such a huge difference for peace of mind. It's also really helpful to learn about the warning signs that indicate it's just a processing delay versus a real problem with your case. As someone brand new to navigating this system, having access to this kind of real-world knowledge from people who actually live this experience every day is invaluable. Thank you so much for sharing your experience and for updating everyone when your payment came through - it really helps newcomers like me understand what to expect and that these scary situations usually do work out okay!

I'm brand new to this community and just received my first CalWORKs payment last week, so reading through this thread has been incredibly educational! As someone who's still learning how the system works, I had no idea that payment delays like this were fairly common. If this had happened to me, I definitely would have been panicking just like you were. What really stands out to me is how supportive this community is and all the practical advice everyone shares from their real experiences. The emergency buffer tip that multiple people mentioned throughout this thread makes so much sense - even having $20-30 set aside could prevent so much stress and anxiety in situations like this. I'm definitely going to start working on building that up, even if it's just a few dollars at a time. It's also really helpful to learn about checking BenefitsCal for active case status and knowing that most delays resolve by noon rather than assuming the worst right away. As someone completely new to navigating these systems, having access to this kind of real-world knowledge from people who actually understand what it's like to depend on these benefits is so valuable. Thanks for sharing your experience and especially for updating everyone when your payment came through - it really helps newcomers like me know that these scary situations usually do work out okay!