CalWorks

CommunityGovernment Services

Can't reach CalWorks? Claimyr calls for you, so you don't have to wait on hold.

Claimyr is a pay-as-you-go service. We do not charge a recurring subscription.

Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call
Fox KTVUABC 7CBSSan Francisco Chronicle


Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Will applying for SSI for my autistic child reduce our CalWORKs Cash Aid for a family of 5?

I'm stressing out about whether to apply for SSI for my autistic son. We're a family of 5 currently getting $1,300 in CalWORKs Cash Aid and $328 in CalFresh (which is way less than we'd get if we lived in a bigger county - we'd get like $689!). I'm on SSI myself and we're barely making it as is in our small town. My main worry is: if I apply for SSI for my autistic child, will that INCREASE our total household income or actually DECREASE it? Will they just remove him from the CalWORKs case and keep my other two kids on it? Or will it somehow mess up our entire cash aid amount? I don't want to apply for something that ends up leaving us with LESS money overall. We're already struggling to get by with what we have. Has anyone else had experience with having multiple SSI recipients in a family with CalWORKs? What happened to your benefits?

my neibor has 3 kids and 2 on ssi (her and 1 kid) and she gets calworks for the other 2 kids. she says its WAY better than when they were all on calworks. def apply!!

0 coins

Yuki Sato

Author

That's reassuring to hear! Seems like everyone who's done this ended up financially better off.

0 coins

I'm a case worker and can confirm what others are saying - applying for SSI for your autistic son will almost certainly leave your family better off financially. When a child gets SSI, they're removed from the CalWORKs case and the grant is recalculated for the remaining family members. The SSI payment (currently $1,133/month for 2025) is typically much higher than what one child contributes to a CalWORKs grant. A few practical tips: 1) Ask your eligibility worker for a "what if" calculation before applying so you can see exact numbers, 2) Start gathering medical documentation and behavioral records NOW - the more thorough your documentation of your son's autism and how it impacts daily functioning, the better, 3) Be prepared for the process to take 3-6 months, and 4) Report the SSI approval immediately to avoid overpayments. Also, don't forget that SSI recipients get automatic Medi-Cal and may qualify for additional regional center services. The application is definitely worth pursuing - I've never seen a family end up worse off when a disabled child gets approved for SSI.

0 coins

CalWORKs worker treated me horribly when I cried after they wrongly discontinued my benefits over a 'completed' SAR7

I'm so upset and don't know what to do. I submitted my SAR7 report on BenefitsCal on June 18th (not on the 5th, I know - my mistake). Then on July 25th, I got a notice saying my form was incomplete and that my benefits would stop if I didn't complete it by July 31st. I literally got this notice on July 29th, giving me basically no time. Yesterday I went to the county office and the worker actually admitted they made a mistake - my report WAS complete! But then she said I'd have to "wait my turn" behind all her other cases. I started crying because I'm dealing with a disability, my teenager hasn't eaten properly in days, and we have zero income now. The worker's response? "Cry if you want but that won't change anything. You're just wasting my time." Then she got even nastier saying "I can take all the time I want so cry if you want." I was shocked. I talked to another supervisor (mine was out) who seemed sympathetic but nothing happened. The worker promised to call me by end of day about fixing it but never did. No CalWORKs money deposited today. Anyone dealt with this kind of treatment? Is there somewhere to file a complaint? I'm desperate because this is our only income and it was THEIR mistake that cut us off despite having a complete SAR7.

This kind of thing is why people get discouraged and stop trying to get the help they need. I'm a social worker (not with CalWORKs) and I can tell you that what happened to you was completely inappropriate and against professional standards of conduct. Here's what I recommend: 1. Call the CalWORKs office and ask to speak with that worker's direct supervisor (get their name first). 2. Explicitly state that you want to file a formal complaint about the worker's conduct, not just get your benefits reinstated. 3. Use the exact phrases "professional misconduct" and "failure to provide reasonable accommodations for a person with a disability" in your complaint. 4. Contact your county's Welfare Rights Organization - they exist specifically to help with these situations. 5. Request a retroactive payment for the benefits you missed due to their error. I'm so sorry this happened to you. No one deserves to be treated that way when asking for help they're legally entitled to.

0 coins

Thank you for the professional perspective. I didn't think about mentioning the disability accommodation aspect - that's really helpful. Do you know if retroactive payments typically get approved when it's their error?

0 coins

I'm so sorry you're going through this - what that worker said to you was absolutely unacceptable and cruel. As someone who's dealt with similar issues, I want to echo what others have said about filing complaints, but also share a few immediate steps: 1. If you haven't already, go to your local food bank TODAY. Most don't require paperwork and can help while you fight this. 2. When you call for the state hearing (1-800-952-5253), emphasize that the worker ADMITTED the SAR7 was complete - that's huge for your case. 3. Document everything - write down the worker's name, date, time, and exactly what was said while it's fresh in your memory. The fact that they acknowledged their mistake but still won't fix it immediately is infuriating. You shouldn't have to "wait your turn" when THEY made the error. Keep pushing and don't let them wear you down - you deserve better treatment than this. Hang in there. This community has your back and many of us have fought similar battles and won.

0 coins

Can I use my CalWORKs Cash Aid in Georgia for court trip?

I just found out I need to travel to Georgia next month for a court appearance (custody stuff with my ex). I've never left California since being on CalWORKs and I'm worried about accessing my benefits while I'm there. Will my EBT card work in GA? Do I need to notify my caseworker before traveling out of state? The trip might be 5-7 days depending on how the court stuff goes. Really stressing about this because I can't afford the trip without using my cash aid for hotel and food while I'm there.

Update: I got through to my worker finally! They said it's fine to travel for the court date and my benefits won't be affected as long as I'm not gone more than 30 days. I just need to turn in my court documents when I get back. Thanks everyone for the advice! Really helped calm my anxiety about this whole situation.

0 coins

awesome! glad it worked out

0 coins

Great to hear you got it sorted out! Just a heads up - make sure to keep copies of all your court documents and maybe take a photo of your plane tickets/hotel receipts too. Some workers are more thorough than others when you get back, so having everything documented makes the whole process smoother. Hope your court case goes well!

0 coins

CalWORKs payment missing after renewal approval - no cash showing for 1st after line disconnected with worker

I'm seriously about to panic over here. Just had my CalWORKs renewal this month and apparently submitted the wrong verification document (something about my rent receipt not showing landlord contact info). Called the county office this morning and dealt with busy signals for 2 HOURS straight, then waited on hold for ANOTHER 2 hours until I finally got through to someone. The worker reviewed everything with me and I sent the correct document while on the phone. She confirmed receipt and was verifying my info when the call suddenly disconnected! Now when I check BenefitsCal it shows my case as "approved" but there's no payment amount showing. I normally get my Cash Aid on the 1st, which is tomorrow, and Monday is a holiday so county offices will be closed for 3 days! I have rent and utilities due TODAY and absolutely cannot wait hours on the phone again. Has anyone dealt with this? When approved but no $ amount shows, will the payment still come on the 1st? I'm literally losing sleep over this.

Just wanted to add one more thing - if you absolutely cannot wait until Tuesday and your payment doesn't appear tomorrow (Friday), you might want to ask about Emergency Assistance. If your case is already approved and you're facing potential eviction, there are sometimes expedited payment options available. Not all workers will mention this unless you specifically ask.

0 coins

Lucy Lam

Author

Thank you! I didn't know about Emergency Assistance. If my payment doesn't show up tomorrow, I'll definitely ask about this. Really appreciate all the helpful advice here.

0 coins

I went through something similar last year and it was terrifying! The good news is that if BenefitsCal shows "approved" that usually means your eligibility worker finished processing everything even after the call dropped. The payment processing and eligibility determination are actually separate steps in their system. Since you submitted the correct document while on the phone and the worker confirmed they received it, there's a really good chance your payment will show up on schedule. The fact that your case status changed to "approved" is honestly the hardest part - that means all your paperwork checked out. Try not to stress too much tonight (easier said than done, I know!). Check your EBT balance early tomorrow morning before you do anything else. In my experience, the money usually appears even when the website is being slow to update the details.

0 coins

CalWORKs benefits suddenly disappeared from BenefitsCal account - unable to access Cash Aid

Has anyone else had their CalWORKs benefits completely vanish from their BenefitsCal account? I logged in yesterday to check when my next Cash Aid payment posts and everything is showing BLANK. When I call the EBT customer service line, the automated system says there's no case linked to my card anymore. I just used my benefits two days ago without any issues!The weirdest part is when I call the county's self-service line, the system starts the script like I'm still approved but then when it's supposed to tell me my benefit amount and next payment date, it just goes silent. It's like my whole case disappeared overnight even though I haven't gotten any discontinuance notices. I'm freaking out because rent is due next week and I was counting on that money.Did the system glitch? Should I report my card stolen? Or is this some kind of county error? I'm so confused because I haven't missed any SAR7 reports or redeterminations that I know of.

I've tried logging out and back in multiple times, even using different devices and browsers. Still showing nothing. I even deleted and reinstalled the BenefitsCal app on my phone. Same issue everywhere. ๐Ÿ˜ž

0 coins

This is so frustrating and scary when you're depending on those benefits! I went through something similar last year where my CalWORKs just vanished from the system overnight. In my case, it turned out the county had flagged my case for a "quality control review" during their monthly processing, which temporarily suspended my benefits while they did their audit. The problem was nobody told me this was happening! What saved me was going directly to the county office in person with all my documents - ID, last benefit notice, recent paystubs, etc. The front desk worker was able to look up my case immediately and see what was going on. Turns out it was just a routine review that got stuck in the system somehow. Since you mentioned your rent is due soon, definitely emphasize the emergency nature when you call. Use the phrase "emergency aid" - they're supposed to expedite cases where people are facing homelessness. Also ask specifically if your case is under any kind of review or hold status. Sometimes these system glitches happen when cases get pulled for random audits. Hope you get this sorted out quickly! Keep us updated on what happens.

0 coins

Prev1...5758596061...172Next