CalWorks

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Everett Tutum

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Hey Alexis! Congrats on the new job - that's such a huge step! I went through this exact same worry when I started working while on CalWORKs. One thing that really helped me was using the CalWORKs income calculator on the CDSS website before I reported anything. It gives you a rough idea of how your benefits might change. Also, if you're having trouble reaching your worker, try sending them a secure message through BenefitsCal - sometimes they respond to those faster than phone calls. Don't stress too much about "getting in trouble" - as long as you report within 10 days of starting work, you're following the rules. They actually WANT people to work and there are so many supports in place to help the transition. You might be surprised at how much help is available through the Welfare to Work program that others mentioned. Keep us updated on how it goes! Rooting for you and your family! 💪

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Paolo Longo

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Thanks Everett! I didn't know about the income calculator on the CDSS website - that sounds super helpful to get an idea before I report. I've been so anxious about this but reading everyone's experiences here is making me feel way more confident. It's good to know there are people who've been through this exact situation and came out okay. I'll definitely try the secure message option too since phone calls haven't been working. Really appreciate the encouragement!

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Just wanted to jump in here as someone who works with families navigating CalWORKs - you're asking all the right questions! The income limits can be confusing because there are different thresholds for different things. For a family of 5 in 2025, you're generally looking at around $4,165 gross monthly income for eligibility, but like others mentioned, the earned income disregard makes a big difference. They don't count the first $500 of your earned income, then only count 50% of what's left. One thing I always tell families - even if your income goes slightly over the limit, you might still qualify for transitional benefits or other support programs. And definitely take advantage of the Welfare to Work services if they're offered to you - the childcare assistance alone can be worth more than the cash aid sometimes. You're being really responsible by asking these questions upfront. Report your job within 10 days and keep good records of everything. The system isn't perfect but there are people there who want to help you succeed. Good luck with the new job!

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So glad you got it resolved! This is actually really common - I work as a benefits advocate and see this happen to clients all the time. System outages, scheduling mix-ups, and worker overload are unfortunately just part of the reality with CalWORKs right now. For anyone reading this thread who might face this in the future: always call the same day if your worker doesn't call at the scheduled time. Don't wait! And definitely keep records like others mentioned - date, time, who you spoke with, what was said. I tell all my clients to treat these appointments like job interviews - be 10 minutes early, have all docs ready, and follow up immediately if something goes wrong. The system has flaws but most workers really are trying their best with impossible caseloads.

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Yara Sayegh

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Thanks for sharing your perspective as a benefits advocate! It's really reassuring to hear from someone who works with this system professionally. Your point about treating these appointments like job interviews is spot on - I wish I'd known to be more proactive about following up immediately. Do you have any other tips for navigating the CalWORKs system that newcomers like me should know about? I'm still pretty new to all this and want to make sure I don't run into issues like this again.

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Ava Martinez

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This is such a stressful situation and I totally understand your frustration! I went through something similar a few months ago where my worker was supposed to call at 10am for my recertification but didn't call until after 2pm. I was panicking the whole time thinking my benefits would get cut off. From what I learned, the most important thing is to call them back ASAP - don't wait for them to reach out to you. Sometimes there are legitimate technical issues (like the system outage you mentioned in your update!) but other times it's just scheduling mix-ups or the worker got pulled into an emergency situation. Also, if you haven't already, make sure you have the direct number for your worker if possible, not just the main county line. That can save you hours of being on hold. And always ask for a confirmation email or reference number when you do speak with someone - it helps if there are any issues later down the line. Really glad to see from your update that everything worked out! It's such a relief when you finally get someone who's understanding about these kinds of mix-ups.

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Emma Garcia

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Congratulations on getting the job! That's a big step. Just wanted to add that you should also ask about transportation assistance when you talk to your worker. CalWORKs can help with gas money, bus passes, or even car repairs if you need them to get to work. A lot of people don't know about this benefit but it can really help when you're transitioning to working. Also, keep track of any work-related expenses like uniforms or supplies - some of those can be deducted from your income calculation too. You're doing great by working and staying on top of reporting your changes!

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Aisha Hussain

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Thank you so much! I had no idea about transportation assistance - that would be amazing since I'm spending about $60 a week on gas to get to work. Do you know if I need to apply separately for that or if my worker can set it up? And what kind of work expenses can be deducted? I had to buy a uniform and non-slip shoes for my job. This community has been so helpful - I was panicking about losing everything but now I feel like I have a real plan!

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Your worker can help you apply for transportation assistance - it's part of the CalWORKs Supportive Services. You don't need a separate application, just ask them about it when you finally get through! For work expenses, things like uniforms, safety equipment (like your non-slip shoes), and sometimes even tools can be deducted from your countable income. Make sure to keep all your receipts! The transportation assistance is usually pretty generous too - they can cover gas, car maintenance, bus passes, or even help with car insurance in some cases. Since you're spending $60/week on gas, that's definitely worth pursuing. You're absolutely right to feel more confident now - working while on CalWORKs is totally doable and there are so many supports in place to help you succeed!

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Zane Gray

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This is such valuable information! I'm new to this community and dealing with similar questions about working while receiving benefits. It's really reassuring to see how supportive everyone is here and how much knowledge gets shared. @Savannah Vin - it sounds like you re'in a much better position than you initially thought! The fact that CalWORKs has all these work supports like transportation assistance and childcare really shows they want people to succeed in employment. I m'bookmarking this whole thread for reference. Thank you to everyone who shared their experiences and knowledge!

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I'm so sorry you're going through this stress, especially with rent due so soon! This exact same thing happened to my aunt last year - her CalWORKs suddenly dropped by about $180 with zero warning. It turned out the county had processed an old quarterly wage report that somehow got delayed in their system for months. One thing that really helped her was calling the EDD (Employment Development Department) to verify what wage information they had on file for her, since CalWORKs often gets income data directly from EDD. Sometimes there's a mismatch between what you actually earned and what shows up in their system due to employer reporting errors or timing issues. Also, try asking specifically for a "case narrative" when you talk to them Monday - this shows a chronological log of all actions taken on your case and might reveal when and why the reduction was processed. My aunt discovered they had applied a wage increase that was actually for a different quarter entirely. The fact that you've been getting the same amount consistently for almost a year with no changes makes this sound like definitely a system error. Don't let them make you wait weeks for answers when you have immediate financial hardship - use that exact phrase "immediate financial hardship" because it triggers emergency review procedures. Hang in there and stay persistent! With all the great advice in this thread, you're going to be well-prepared to get this sorted out quickly.

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This is such valuable additional advice, Andre! The suggestion about calling EDD to verify wage information is brilliant - I never would have thought to check what they have on file versus what I actually earned. That could definitely reveal if there's a mismatch between systems that's causing the problem. And asking for a "case narrative" sounds really important - having that chronological log of all actions could show exactly when this reduction was processed and what triggered it. I'm adding both of these to my list of specific things to request on Monday. It's so helpful to have all these different angles to investigate - between checking EDD records, asking for case narratives, and all the other advice everyone has shared, I feel like I'll be able to get to the bottom of this. Thank you for sharing your aunt's experience - it gives me hope that this can be resolved once I know the right questions to ask!

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Owen Devar

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I'm so sorry you're dealing with this stress right before rent is due! This sounds incredibly frustrating, especially when you haven't changed anything on your end. One thing I'd suggest checking - sometimes CalWORKs benefits get reduced when there are changes to other programs you might receive, like WIC or even school lunch programs for your kids. Also, did you recently have any contact with child support services, even if no money was collected? Sometimes even just opening or reactivating an old case can trigger automatic reductions in the system. Another possibility is that the county processed a "quality control" review of your case and made adjustments based on information they think is current but might actually be outdated. This happens more often than it should. When you get through on Monday, definitely ask for a supervisor right away and use the phrase "emergency hardship review" - that tends to get faster action. Also request a detailed printout showing exactly how they calculated your new benefit amount so you can see what information they're using. Don't give up - this sounds like a system error that can be fixed once you get to someone who can actually access your full case file. Keep us posted on what you find out!

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Congratulations on your pregnancy! I'm a mom of two and went through CalWORKs during both pregnancies, so I totally understand your concerns about balancing everything. Everyone here has given you excellent advice, but I want to emphasize a few key points: **Report ASAP after your doctor visit** - Don't stress about being a couple days past 10 days since you're waiting for medical confirmation. Just be honest about your timeline when you call. **The WTW exemption is crucial** - With severe morning sickness, this protection from sanctions is way more valuable than worrying about the small pregnancy supplement amount. I was so sick during my first pregnancy that I couldn't complete my required job search hours for almost 2 months. The exemption saved me from getting sanctioned. **Ask for everything upfront** - Request the CW 61 form, ask about the pregnancy supplement, and get your worker's direct contact info all in one call. Some workers are overwhelmed and won't mention everything you're eligible for unless you specifically ask. **Document everything** - Keep records of when you called, what you requested, and any forms you submit. This helps avoid confusion later. The morning sickness is so rough, but it does get better for most people around 12-14 weeks. Hang in there mama, and don't hesitate to advocate for yourself and the support you need during this time. You're growing a human - that's hard work! 💕

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Oliver Cheng

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Thank you so much Matthew! Your advice about advocating for myself really resonates with me. I've been feeling so overwhelmed trying to figure all this out while dealing with feeling sick every day, but reading everyone's experiences here has given me so much confidence about what to expect when I call tomorrow. I especially appreciate you pointing out that the WTW exemption is more valuable than the supplement amount - you're absolutely right that avoiding sanctions is way more important than the extra $47. I'm going to make sure to be very clear about how the morning sickness is affecting my ability to do my job search activities. It's such a relief to know that other moms have successfully navigated this process and that the workers are generally understanding about pregnancy-related issues. I really hope the morning sickness starts getting better soon - 12-14 weeks can't come fast enough! Thank you for the encouragement, it means so much right now. 💕

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Yuki Watanabe

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Congratulations on your pregnancy! 🎉 I just want to echo what everyone else has said - definitely report it after your doctor appointment tomorrow. Don't stress too much about the timing since you're being responsible by waiting for medical confirmation first. I wanted to add something I haven't seen mentioned yet - if you're having trouble getting through to your worker by phone, many counties also have online portals where you can submit changes or at least send a message. It might be worth checking if your county has this option, especially since you mentioned having trouble reaching your worker. Also, when you do connect with your worker, ask about getting a backup contact number or supervisor's number. Sometimes having an alternative contact can really help when you need to report time-sensitive information in the future. The morning sickness is so exhausting - I remember feeling like I was failing at everything during those early weeks. But getting that WTW exemption will take so much pressure off so you can focus on taking care of yourself and your growing baby. You're doing everything right by seeking out information and planning to report it properly. Wishing you all the best with your pregnancy journey! 💕

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Thank you Yuki! That's a great point about checking for an online portal - I had no idea that might be an option. I'm definitely going to ask about that when I call tomorrow since it's been so frustrating trying to reach my worker by phone. And asking for a backup contact number is really smart too - I wish I had thought of that earlier when I was trying to call about other issues. You're so right about the morning sickness making you feel like you're failing at everything. I've been beating myself up for not being able to keep up with my job search hours, but hearing from all of you moms who went through the same thing makes me realize this is totally normal and there's actual support available for it. I can't wait to get that exemption so I can stop worrying about getting sanctioned and just focus on getting through these rough first weeks. Thank you for the encouragement - it really helps to know I'm not alone in this! 💕

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