CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Marcus Marsh

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Since we're talking about extra money - don't forget to check if you qualify for the Earned Income Tax Credit too if you're working. It's tax season and that can be a huge help. Not related to CalWORKs but just wanted to mention it since we're discussing possible extra funds.

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Jabari-Jo

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i do work part time so i'll look into that too. every little bit helps right now

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Lydia Santiago

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Just wanted to add - make sure when you talk to them that you ask them to check if they accidentally calculated your income as bi-weekly when it's actually semi-monthly, or vice versa. This is a really common mistake. Bi-weekly means every two weeks (26 pay periods per year) while semi-monthly means twice a month (24 pay periods per year). Also, if they do correct it but your benefits are already reduced for next month, ask them to issue an emergency supplemental payment to make up the difference. They can do this, but you have to specifically request it.

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Melissa Lin

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I'm definitely going to ask about this! I get paid bi-weekly (every other Friday) but they might have calculated it wrong. And I didn't know they could do emergency supplements - that's really good to know in case my regular payment gets cut. Thank you!!

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Caden Turner

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If you're unable to get this resolved quickly, remember that you have the right to request a fair hearing. When you request a hearing, you can also request "aid paid pending" which means your benefits will continue at the previous level until the hearing decision. You must request the hearing within 10 days of receiving the NOA that reduces your benefits to qualify for aid paid pending. You can request a hearing online at https://acms.dss.ca.gov/ or call the state hearing division at 1-800-743-8525. Make sure you have your case number and the NOA date ready when you call. In my experience working with the system, most income calculation errors can be resolved without a hearing, but it's important to know your rights just in case.

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Eve Freeman

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This is excellent advice. Aid paid pending is so important for families to know about. Just to add - make sure you continue to meet all other CalWORKs requirements while waiting for the hearing (like WTW participation if applicable), or you could still have your benefits reduced for other reasons.

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Chloe Taylor

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You can also report the changes online through BenefitsCal if you have an account set up. That way you have documentation that you reported within the 10-day timeframe. I always take screenshots of everything I submit online because the county "lost" my reports twice before.

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Good point about childcare assistance! Since you're starting a new job, make sure to ask about: 1. CalWORKs childcare benefits 2. Work expense deductions (they don't count all your income against you) 3. Earned Income Disregard (first $225 + 50% of remaining earnings are disregarded) Your benefits might actually increase for a while even with your new job, especially since your partner's income is no longer counted in the household.

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Freya Larsen

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Thank you all for the help! I finally got through to a worker today. They're sending me the forms and I have an appointment next week to bring everything in. They said I should apply for childcare right away since there can be a waiting period. This has been so stressful but I feel better now knowing what to do.

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Wait your benefits actually came through? I'm still waiting on mine and it's almost 9AM! I called the EBT customer service number and they said everything looks normal on my account but nothing has deposited yet. This is making me so anxious I can't even focus on getting my kids ready for school. 😫

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Amina Toure

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If customer service confirmed your account is active, try not to worry. LA County processes hundreds of thousands of payments - sometimes it takes until later in the morning. If it's not there by noon, then call your worker directly. Make sure you also check your semi-annual reporting status - if you have an overdue SAR7, that could delay your payment.

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Yara Nassar

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Just as an update for anyone who might search for this in the future - my worker told me that LA County processes CalWORKs payments in batches by case number groupings. That's why some people get theirs at midnight and others not until morning. She said there's no way to know exactly when your specific payment will post each month, but if your case is in good standing, it should arrive by noon on the payment date at the latest.

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Keisha Williams

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That's really helpful information! I've been on CalWORKs for years and never knew they batched by case number. Makes sense why my neighbor and I always get ours at different times despite applying in the same month.

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while ur waiting, call 211 and ask about emergency diaper banks in ur area. they can usually give u a week supply of diapers to get by until ur benefits come back on

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Sara Unger

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I just want to update you - I checked the Welfare & Institutions Code, and for discontinued cases where the client provides verification within 30 days of discontinuance, they are required to process it and restore benefits without requiring a new application. The CW 2219 form helps, but technically they should be able to reactivate your case just with the birth certificate since it's what they requested. If you continue having trouble, mention "W&I Code Section 11265.4" to your worker when you speak with them.

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Tyler Murphy

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Thank you!! That code reference might really help. I'm going to try that Claimyr service tomorrow to get through and mention all this. Will update what happens.

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