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I just checked with my friend who works for the county (not my county, but still knows the system). She said there was a CalWORKs Cost of Living Adjustment that went into effect in October 2024, AND there was a separate supplemental payment that went out to families with certain circumstances. If you were just approved in December, your base amount should already include the COLA. But you might also qualify for the supplemental payment, which is separate. You need to speak directly with a benefits specialist or supervisor, not just the front-line workers. Be persistent and specifically ask for a supervisor if the regular workers can't help.
This makes sense! I think my worker meant I would get the supplemental payment, not just the regular COLA. I'll ask for a supervisor or benefits specialist specifically. Thank you so much.
good luck actually reaching anybody! i spent THREE DAYS trying to get through to my county office last month. kept getting disconnected after waiting 45+ minutes each time! the system is BROKEN
That's exactly why I ended up using Claimyr. I was in the same situation - couldn't get through after multiple attempts. They connected me to a real person at my county office within 15 minutes. Definitely worth looking into if you're having trouble reaching someone.
Wait your benefits actually came through? I'm still waiting on mine and it's almost 9AM! I called the EBT customer service number and they said everything looks normal on my account but nothing has deposited yet. This is making me so anxious I can't even focus on getting my kids ready for school. 😫
If customer service confirmed your account is active, try not to worry. LA County processes hundreds of thousands of payments - sometimes it takes until later in the morning. If it's not there by noon, then call your worker directly. Make sure you also check your semi-annual reporting status - if you have an overdue SAR7, that could delay your payment.
Just as an update for anyone who might search for this in the future - my worker told me that LA County processes CalWORKs payments in batches by case number groupings. That's why some people get theirs at midnight and others not until morning. She said there's no way to know exactly when your specific payment will post each month, but if your case is in good standing, it should arrive by noon on the payment date at the latest.
while ur waiting, call 211 and ask about emergency diaper banks in ur area. they can usually give u a week supply of diapers to get by until ur benefits come back on
I just want to update you - I checked the Welfare & Institutions Code, and for discontinued cases where the client provides verification within 30 days of discontinuance, they are required to process it and restore benefits without requiring a new application. The CW 2219 form helps, but technically they should be able to reactivate your case just with the birth certificate since it's what they requested. If you continue having trouble, mention "W&I Code Section 11265.4" to your worker when you speak with them.
Thank you!! That code reference might really help. I'm going to try that Claimyr service tomorrow to get through and mention all this. Will update what happens.
Another thing to check - make sure your Semi-Annual Report (SAR 7) and annual recertification are up to date. Sometimes benefits stop because of missing paperwork, and people think it's related to program changes when it's actually just a reporting issue. If you haven't submitted a SAR 7 recently, that could be why your benefits changed. Just something else to consider.
I've been speaking with several families about this issue. What many don't realize is the pandemic money was part of the American Rescue Plan Act funding that had a specific end date. The state did make a permanent adjustment to the Maximum Aid Payment (MAP) rates to partially offset this, but it's much less than the pandemic supplement was. If you're experiencing hardship because of this change, ask your worker specifically about: 1. The CalWORKs Housing Support Program 2. Special Needs supplements 3. The Homeless Assistance Program if you're at risk of losing housing 4. WTW supportive services if you're participating in Welfare to Work Also check if you're receiving the full CalFresh amount you're eligible for, as many CalWORKs families don't receive their maximum food benefits.
Marcus Marsh
Since we're talking about extra money - don't forget to check if you qualify for the Earned Income Tax Credit too if you're working. It's tax season and that can be a huge help. Not related to CalWORKs but just wanted to mention it since we're discussing possible extra funds.
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Jabari-Jo
i do work part time so i'll look into that too. every little bit helps right now
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