CalWorks

Can't reach CalWorks? Claimyr connects you to a live DSS agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the DSS
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the DSS drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Mohammad Khaled

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Have you tried going to your local CalWORKs office in person? Sometimes they can help with P-EBT issues even though it's technically a different program. I always have better luck dealing with things face-to-face than over the phone.

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Eva St. Cyr

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I haven't tried that yet. Our office is pretty far from me and I don't have transportation until next week, but that might be my next step. Thanks for the suggestion!

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Kristian Bishop

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UPDATE: I talked to a supervisor at the P-EBT hotline today about a similar issue for another family I'm helping, and they told me there's a new expedited process for these address errors. If you can provide: 1. Your child's student ID number 2. The last 4 digits of their Social Security Number 3. A copy of their school registration showing your current address They can now process an emergency address correction within 3-5 business days instead of the usual 10-15 days. The supervisor mentioned they're aware of the P.O. Box issue specifically and have created a special code for it in their system. Be sure to mention "system error code P-EBT 2206" when you call - this flags it as one of the known database errors.

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Eva St. Cyr

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This is so helpful! I'm going to try calling with this specific information tomorrow. Thank you for sharing this update!

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Zainab Ismail

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Im so confused bc I thought CalWORKs is different from CalFresh? My friend had her food stamps stolen but I didnt know they could steal the cash aid part too? Do they come on same card?

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Ava Garcia

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Yes, your CalFresh (food benefits) and CalWORKs (cash aid) both come on the same EBT card, but they're separate accounts on that card. When you use it at an ATM or for cash purchase, it takes from your cash account. When you buy food at a grocery store, it uses your food account. Thieves can steal from both accounts if they get your card info and PIN.

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Dmitry Ivanov

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UPDATE: I just got a call from my caseworker with more info. Apparently they caught the person INSIDE THE STORE trying to use a cloned version of my card! That's how they were able to shut it down so fast. I didn't even know they could clone these cards?! My worker said I should opt into text alerts for any transactions over $25 moving forward. Didn't even know that was an option but I signed up right away.

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QuantumQuester

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wait how do u get the text alerts?? i want that!

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Dmitry Ivanov

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You have to call the EBT customer service number and ask for "transaction alerts" to be set up. You can choose the minimum amount you want to get alerts for. The worker recommended $25 but I set mine for any transaction over $10 just to be safe.

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Chris King

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For anyone still confused about this payment: 1. It's officially called the Child Poverty Reduction Supplement (CPRS) 2. One-time payment for CalWORKs households with children 3. Payment amounts: $47 (1-2 children), $52 (3-4 children), or $61 (5+ children) 4. Distribution dates vary by county and sometimes by case number 5. It will appear on your EBT card with your regular Cash Aid 6. You should receive a notification, but many aren't going out 7. You can check BenefitsCal for the payment (listed as "CPRS Payment") 8. This is separate from your regular monthly benefit Hope this helps clear things up!

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Matthew Sanchez

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This is SO helpful - thank you! I wish the county would explain things this clearly instead of leaving us all confused and having to figure it out on our own!

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Rachel Clark

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i just checked my account and i got the money!!!! showed up this morning!! check ur accounts everyone

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Matthew Sanchez

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Just checked and mine is there too! $47 exactly like they said. Such a nice surprise even if it's not a huge amount. Every bit helps with these kids growing out of clothes every month! 😅

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Lena Kowalski

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Glad you got it fixed! Did they say anything about this happening again in the future or how to prevent it? I'm paranoid now and thinking I should withdraw all my cash the minute it hits my card each month...

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Daryl Bright

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They said this was a rare technical glitch during system maintenance that shouldn't happen again. But tbh I'm with you - I'm definitely going to withdraw my rent money as soon as it deposits from now on. Can't risk going through this stress again!

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Just wanted to add - make sure when you talk to them that you ask them to check if they accidentally calculated your income as bi-weekly when it's actually semi-monthly, or vice versa. This is a really common mistake. Bi-weekly means every two weeks (26 pay periods per year) while semi-monthly means twice a month (24 pay periods per year). Also, if they do correct it but your benefits are already reduced for next month, ask them to issue an emergency supplemental payment to make up the difference. They can do this, but you have to specifically request it.

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Melissa Lin

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I'm definitely going to ask about this! I get paid bi-weekly (every other Friday) but they might have calculated it wrong. And I didn't know they could do emergency supplements - that's really good to know in case my regular payment gets cut. Thank you!!

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Caden Turner

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If you're unable to get this resolved quickly, remember that you have the right to request a fair hearing. When you request a hearing, you can also request "aid paid pending" which means your benefits will continue at the previous level until the hearing decision. You must request the hearing within 10 days of receiving the NOA that reduces your benefits to qualify for aid paid pending. You can request a hearing online at https://acms.dss.ca.gov/ or call the state hearing division at 1-800-743-8525. Make sure you have your case number and the NOA date ready when you call. In my experience working with the system, most income calculation errors can be resolved without a hearing, but it's important to know your rights just in case.

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Eve Freeman

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This is excellent advice. Aid paid pending is so important for families to know about. Just to add - make sure you continue to meet all other CalWORKs requirements while waiting for the hearing (like WTW participation if applicable), or you could still have your benefits reduced for other reasons.

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